Customer Success Manager(Tenable)
Full-time
Gratitude Jobs Ahead HR Inc
Job title: Customer Success Manager (Tenable)
Work Set Up: Hybrid (2 days WFH; 3 days Onsite)
Working Schedule (Shift and Days Off): Mondays - Fridays (Weekends off)
Location: PhilPlans Corporate Center, Kalayaan Avenue, Triangle Drive, Fort Bonifacio
Basic Salary: PHP 45k
Allowances: PHP 5k (3K allowance + 2k Performance Bonus Incentive)
Perks: Sign-on Bonus of 60k - 100K; HMO; Life Insurance
Target start date: 30-Mar-26
Account Management experience is mandatory,
REQUIRED QUALIFICATIONS:
• Bachelor's Degree related to Business Administration, Marketing, IT, Computer Science, Electronics Communication Engineer
• B2B experience ; Account Management experience
• 1 - 2 years of Account Management experience
• Open for candidates previously applied or previously connected to Sutherland but case-to-case basis. Candidate must at least have 2 years from the time they last worked in Sutherland); RingCentral, Avaya, Cisco - not qualified
Job Responsibilities/Scope of Work:
B2B - Account Management
• Encourage clients to utilize new features that will help them drive their business forward
• Provide insight and relay customer feedback with internal teams, including Sales, Marketing, Product, Technical Support, Operations, Finance and Engineering
• Evaluate churn and downsell risk for each customer and proactively address dissatisfaction or feature gaps to drive retention throughout the customer life cycle
• Develop plans that ensure that clients are successfully adopting our platform that align to their business needs
• Conduct regular cadences, quarterly and annual customer success reviews to ensure customers get the most value out of their investments
• Develop customer relationships, by building trust and ensuring the customer’s needs are met
• Align customers with the enablement resources to drive adoption
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager(Tenable) in Taguig vacancy
- ...Job Title: Customer Success Manager (Tenable) Location: PhilPlans Corporate Center, Kalayaan Avenue, Triangle Drive, Fort Bonifacio, Taguig Work Setup: Hybrid (2 days WFH; 3 days On-site) Schedule: Mondays – Fridays (Weekends off) Target Start Date: 30-Mar-...
- ...results-driven marketing solutions. We are looking for a Client Success Manager who can build strong partnerships with clients, ensure... ...experience in client management, account management, sales, or customer success Strong relationship-building and communication skills...
- ...We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction. Responsibilities: Handle customer calls via phone, email, or chat Provide accurate information...
- ...Key Responsibilities: Manage and grow client relationships Drive customer satisfaction, retention, and renewals Act as the primary point of contact... ...Collaborate with internal teams to ensure customer success Qualifications: At least 1 year of relevant...
- ...Job Description We are seeking a Customer Success Manager (CSM) to build and maintain strong relationships with enterprise clients within the Tech or IT industry. The ideal candidate will be responsible for ensuring customer satisfaction, managing account renewals and...
- ...digital transformation company that offers a broad range of services, including customer support, technical assistance, back-office functions, and IT solutions. Position: Customer Success Manager Industry: BPO Company Location: Taguig City Schedule: Hybrid (2...
- ...Native & Non Native Japanese - B2B Customer Success Manager For Non Native Japanese Speaker JLPT N1 Filipino candidates preferred. Can be in any countries as long they are willing to relocate back to Philippines. Location: Bonifacio Global City (BGC), Taguig City...
- ...Insurance Important Requirement Must have B2B Account Management experience (MANDATORY) Profiles without Account Management... ...Engineering Build strong client relationships and ensure customer success Align customers with tools and resources to maximize platform...
- ...of innovation and collaboration to score success as one. About Escrow Escrow.com... ...who knows how to provide great customer service. Someone who is excited by the prospect... ...practices in response to changes requested by management Adheres to Escrow policies and...
- ...Role Title: Customer Success Specialist Department: Sales Reports To: Sales Group Manager Location: BGC, Taguig City–On-site Work Schedule: US EST / Night Shift Role Purpose The Employer Success Specialist is responsible for supporting enterprise...
- ...About the Role: The Ecommerce Customer Success Lead plays a pivotal role in defining and implementing our Customer Success strategy... ...and drive new projects and initiatives Knowledge Base Management Be the subject matter expert for customer success workflows...
- ...KEY RESPONSIBILITIES Encourage customers to utilize new features that will help them... ...Develop plans that ensure that customers are successfully adopting our platform that align to... ...success, consulting or account management experience for a SaaS company (preferably...
- ...About the Role : As a Customer Success Specialist specializing in calls, emails, and after-sales support, your role is essential in... ...accurate information to customers. Customer Interaction Management: Handle inbound calls and promptly respond to customer emails...
- ...POSITION PURPOSE: As an Onboarding Success Analyst at Axi, you will be instrumental... ...Diligence: Responsible for executing Know Your Customer (KYC) processes and continuous due... ...Administration: Oversee the creation and management of trading and rebate accounts. ·...
- ...healthier future for all. Role Summary/Purpose : The Customer Development Group Manager is responsible for identifying opportunities in the... ...levels, receivables, ATTA enhancements, etc. Ensures successful implementation of approved customer specific shopper...
- ...Job Title: Client Services Manager (RPO) Location: BGC Arrangement/Shift: Full-Time/... ...performance; build leadership bench and succession plans. Operations & Process Excellence... ...communication skills ~8 years+ in contact center/customer care ~2 years+ tenure in a Senior...
- ...What Customer Order Management contributes to Cardinal Health Customer Order Management is responsible for optimizing reimbursement processes... ...within the organization through coaching, mentoring, and succession planning. Influences stakeholders and gains alignment...
100000 Php
...quality Home furniture. That is committed to enhancing comfort and delivering better life experiences for customers worldwide. Position: Korean Customer Success Specialist Industry: Luxury Bed Company Salary: Php 100,000 Location: Taguig City Schedule:...- ...What Customer Order Management contributes to Cardinal Health Leading frontline teams responsible for insurance verification, prior authorization... ..., stakeholders, and customers to support operational success. Implements and reinforces process changes, best practices...
- ...Job Title: Client Success & Sales Assistant Company: Whitestone Holdings Inc. Employment... ..., driven, and empathetic individual to manage the guest journey from initial inquiry to... ...). Experience: Proven background in a customer-facing role (Hospitality, Sales, VA, or Reservations...
100000 Php
...comfort and delivering better life experiences for customers worldwide. Position: Korean Customer Success Specialist Industry: Manufacturing - Retail... ...and ensure they have a good shopping experience. Manage and maintain multiple e-commerce platforms. Review...- ...closing new business to existing and net new customers. The Account Executive empowers our... ...the SAP Next Gen - Academy for Customer Success, you will be responsible for the following... ...area: ~ SAP Business Transformation Management (BTM) - Knowledge in Business Process...
- ...position is responsible for direct interface export and domestic customers supporting the Sales Team to ensure overall customer... ...Sales is critical to the function. Description Lead and manage the customer service team to deliver exceptional service. Develop...
- ...Description Respond to customer inquiries via phone, email, and chat in a professional manner. Resolve customer complaints and... ...information. Document interactions in the customer relationship management (CRM) system. Collaborate with other departments to ensure...
- ...at least 2–3 years in client services, contact centres, wealth management, investment or banking environments. *Contact Centre... ...exceptional service experiences through data-driven decision-making, customer experience analytics, and cross-functional collaboration. The...
- ...We are looking for an experienced and customer-oriented Customer Service Manager to lead our customer support team. In this role, you will oversee daily operations, ensure high-quality service delivery, and drive initiatives that enhance customer satisfaction. The ideal...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate Manager WORK SETUP: Return to Office OVERALL PURPOSE: Operations Manager directs the work of more than one delivery or...- ...HIRING] Client Success & Sales Assistant – 5-Month Project Are you a polished communicator with a passion for high-end hospitality... ...voice of the resort"! We are looking for a driven individual to manage our guest journey and drive bookings for an exciting seasonal project...
- ...field. At least 2 years of experience in customer or technical support, preferably in a... ...support preferred). Experienced in managing live chat and ticketing systems like Zendesk... ...call center environment. Drive successful resolutions to challenging issues related...
- ...Customer Business Development Manager As Customers Business Development Manager, our key focus within the Commercial team is to deliver accounts/brand’s targets and accelerate retail sales growth by driving optimized trade plans, managing inventory with precision, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager(Tenable). Be the first to apply!
