Customer Service Specialist - 1 Yr Experience - Night Shift Novaliches, Quezon City
Full-time
Dempsey Resource Management Inc.
TL AISA:
Job Qualification:
Experience: At least 1 year
Strong communication skills
Problem-solving & critical thinking
Customer service mindset
Time management & multitasking
Calm under pressure (fast-paced environment)
Technical proficiency
Teamwork & collaboration
Responsibilities:
Handle customer inquiries via phone, email, and live chat.
Resolve customer issues in a timely and efficient manner.
Provide accurate information about products and services.
Maintain a high level of professionalism and empathy.
Document customer interactions and resolutions.
Follow up with customers to ensure satisfaction.
Collaborate with other departments to resolve complex issues.
Identify and escalate priority issues as needed.
Contribute to the development of customer service policies.
Participate in training and development programs.
Monitor and report on customer service metrics.
Assist in the creation of customer service training materials.
Stay up-to-date with product knowledge and company updates.
Handle customer complaints and provide appropriate solutions.
Maintain a positive and professional demeanor at all times.
Assist in the onboarding of new customer service team members.
Provide feedback to management on customer service improvements.
Ensure compliance with company policies and procedures.
Participate in team meetings and contribute to team goals.
Achieve individual and team performance targets.
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist - 1 Yr Experience - Night Shift Novaliches, Quezon City in Quezon City vacancy
- ...Financial Management, or Accounting Preferably with at least 1–2 years of related experience Strong verbal, written communication, and decision-... ...skills Candidate must be willing to work in Cubao, Quezon City Responsibilities Support the efficient management...
- ...Voice Account in Eastwood, Quezon City. No Assessment Required Only 1–2 Interviews... ...Setup: 100% Onsite Night Shift Schedule Job description... ...Handle inbound calls from customers Assist them with... ...At least 6 months BPO experience Good communication skills...
- ...a.At least a graduate of 2-year course b.With at least 1 year work experience as salesman. c.Knowledge in vehicle wirings is an advantage... ...basis f.Willing to conduct actual presentations to customers. g.Preferably with motorcycle. h.Must be residing in...
- ...TL AISA Qualifications: ~ Bachelor’s degree in Civil Engineering ~1 to 2 years experience in QA/QC works in construction ~ Knowledgeable in roofing installation standards ~ Skilled in inspection, documentation, and punch listing ~ Able to prepare inspection...
- ...Respond to customer inquiries via phone, email, or chat... ...meet performance goals and service level agreements... ...advantage) With at least 1 year BPO experience (voice account preferred... ...on-site in Bridgetowne, Quezon City Amenable to shifting schedules, weekends, and...
- ...Description We are looking for Customer Service Representatives to join our team in Quezon City. The role involves handling... ...BPO international voice experience Skills & Competencies:... ...Requirements: Willing to work on-site Amenable to shifting schedules...
- ...Location: Eton Centris, Quezon City Work Setup: 100%... ...We are looking for Customer Service Representatives for a... ...With call center experience is a big advantage (Voice... ...salary package ~20%-night shift premium ~ Full HMO... ...coverage starting Day 1 ~ Access to premium...
- ~ Handle customer inquiries via phone in a professional and efficient manner ~ Provide... ...of customer satisfaction through quality service ~ At least High School or Senior High... ...graduate ~0 to 12 months of continuous work experience (fresh graduates are welcome!) ~ Good...
- ...Work Setup: ONSITE Work Shift: Shifting schedule... ...Location: Bridgetowne, Quezon City Qualifications:... ...graduate with minimum 1 year of BPO international voice experience OR completed at least... ...solving abilities Good customer service orientation Strong interpersonal...
- ...journey? Join our dynamic team where your customer care expertise meets exciting... ...opportunities for growth. At our Tech and Consumer Services line of business, you’ll be part of a... ...at least 12 months of Customer Care Experience (CCE), who are passionate about delivering...
- ...growing account in Quezon City. You will be... ...delivering exceptional service to valued clients... ...solving skills, and customer profiling.... ...enhance the customer experience Meet or exceed... ...Must have at least 1 year of UK finance... ...Amenable to work on shifting schedule Can start...
- ...Bachelor’s degree in accounting or related field. · 1-3 years of relevant accounting experience. · Familiarity with accounting software and... ...Range: 17,000.00 - 18,000.00 Work Schedule: 8am to 5pm (Monday - Saturday) Work Location: Tandang Sora, Quezon City...
- 1. Hub Operations Management: a. Report to the Hub Coordinator regarding... ...Personnel at the Hub. d. Assist customers with inquiries about HG services and manage the inquiry and... ...admissions process for families, ensuring a smooth and professional experience....
- ...Communicates between customers and mechanics to eliminate inefficiency and comeback repairs... ...costs and makes sure that parts or services are completed in a timely manner. Ensures... ...and computer) Must have at least 2years experience in CASA or Dealership as Service Advisor...
- ...support business services. The company aim... ...POSITION: Collection Specialist INDUSTRY: IT... ...WORK LOCATION: Quezon City WORK SCHEDULE: Night Shift (Monday to Friday... ...Accountancy With 1 to 3 years’ experience in Collections in... ...that support customers in managing their...
- Service crew members are essential frontline employees responsible for providing excellent customer service, taking orders, and maintaining cleanliness in various industries, particularly in food service and retail.
- ...ensure timely coordination of medical services in a fast-paced BPO environment. Graduate of any Medical Allied course Experience in direct patient care, case management... ...insurance processes. Willingness to work night shifts or rotating schedules. Candidates...
100000 Php
...Location: Quezon City Setup: Full-time... ...Fixed graveyard shift Will be responsible... ...extraordinary service by promptly and... ...from existing customers, making it easy... ...) Up to 10% Night Differential... ...Call center experience is a plus Amenable... ...at least 1 year before expiry...- ...cleanliness and maintenance, including managing janitorial services. Process and monitor manpower billings and other... ...in HR, Psychology, or a related field. with at least 1.6 to 2 or more years of experience in HR with a preference for those who have worked in...
- ...with a clean driving record. ~2 years experience as a driver, preferably in a corporate setting... ..., including regular cleaning and servicing. ~ Follow all traffic laws and company... ...weather conditions. ~ Provide excellent customer service to clients and colleagues. ~...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...Marketing, Multimedia Arts, Mass Communication, or similar ~1–2 years experience in social media management preferred ~ Interest in... ...pensioners, dealers, builders, etc. Escalate complaints to Customer Service or Branch Heads Maintain positive brand presence and...
- ...TL Aisa Requirements ~40 hours training on COSH / BOSH ~ Minimum of 1 year construction safety experience ~ Strong interest in and willingness to learn and develop skills in safety management Responsibilities Submit and fill out daily, weekly, and monthly...
- ...databases to ensure complete and accurate customer information. ● Implement lead... ...inquiry to booking, job order creation, service completion, and customer retention. ●... ...focused course. ● Minimum of 3–5 years of experience in Sales Management, Lead Generation,...
- ...Philippines. They work closely with our customers, dealers, and international strategic... .... Position: Purchasing Assistant (Quezon City + 1 day hiring) Industry: Distributor Company... ...holder With at least 1-2 years’ experience in spare parts, shipment and...
- ...strong local presence with nationwide service centers and continues to broaden its lineup... ...Distributor Company WORK LOCATION: Quezon City WORK SCHEDULE: Monday – Friday... ...degree in accounting With 2 years of experience in Auditing Experience working in a...
- ~ Bachelor's degree in Accounting, Finance, or related field. ~2 years experience in accounting or finance roles. ~ Proficiency in accounting software and Microsoft Excel. ~ Strong understanding of accounting principles and practices. ~ Excellent analytical and...
- ...Willingness to learn and take direction from supervisors. Good communication skills. Reliable and punctual attendance. Experience with hand tools is a plus. Responsibilities: Assisting in lifting and threading rebars based on site requirements and assigned...
- ...TL AISA: Qualifications: High school graduate or college level (Bachelor’s degree is an advantage) Experience in online sales, customer service, or e-commerce is a plus Good communication and persuasion skills Comfortable using chat tools, social media,...
- ...Job Summary: We are seeking a proactive and customer-focused Customer Service Associate to serve as the first point of contact for clients in the... ...inquiries, resolving issues, and ensuring a positive customer experience on-site or at customer locations. The ideal candidate...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist - 1 Yr Experience - Night Shift Novaliches, Quezon City. Be the first to apply!
