Sales Supervisor

DUTIES AND RESPONSIBILITIES:  

Responsible for leading a team of sales associates to achieve sales targets. 

Key Responsibilities:  

• Manage a team of sales associates to ensure the effective completion of their duties and responsibilities. 
• Conduct daily operational assessments to ensure team growth and efficiency. 
• Monitor daily production and releases, providing regular updates on the team’s operational status. 
• Maintain strong client and employee engagement to ensure delivery of quality service. 
• Implement sales strategies and action plans aligned with company objectives. 
• Prepare and submit regular reports on team performance to the Immediate Superior. 
• Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of Sales Team Leader of if instructed by Management 
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution. 
• Perform other related duties and responsibilities as may be assigned. 

Key Requirements:  

• Degree in Business Management, Sales or Marketing or other related course is a plus. 
• At least four (4) years of work-related experience in branch operations, in a managerial or supervisory capacity. 
• Work experience in a lending/financing company is an advantage but not required. 
• Should have technical marketing skills, relevant product and industry knowledge. 
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills. 
• Capable to solve amicably customer’s / client’s complaints. 
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical. 
• Willing to undergo  two (2) weeks of training in Ortigas, Pasig .