Supervisor
Full-time
Alef Food Services Inc.
Responsible for managing and overseeing the operations of a retail store, monitoring stocks inventory, distribution of materials staff training, organizing work schedules, and providing high-quality customer service satisfaction.
Store Management
- Controls, organizes storage and inventory
- Maintains high customer satisfaction levels through excellence in serving quality food and beverages.
- Measures and addresses the effectiveness of employee performance and store activities.
- Ensure the accuracy of forecasts, inventory and receipt of stocks
- Organizes all merchandise items
- Defines staffing need and allocates workloads.
- Continuous coordination with the operation manager for sales building activities.
- Monitoring sales and stock levels.
Quality Service, Cleanliness and Audit management
- perform a regular audit
- identifies and recommends QSC Programs the will help minimize non-compliance issues.
- Strictly impose relevant health and safety standards at all times.
People Management
- Manages staff and maintain the productivity level of their respective responsibilities
- Recommend staff movement as need
- Trains, guides, supervises, and disciplines staff to ensure policy compliance.
- Provides assistance to newly hired employees to learn about store policies and procedures
- Manages customer complaints, issues and questions.
- Conducts performance evaluations and recommendations.
Report Management
- Submit a store's daily, weekly, and monthly status report, including sales, customer service satisfaction, stock status, and personnel movement.
- Prepares management reports and other necessary reports as required.
Report Submission
- Prepares, submits, and present a report relative to the development of plans and assessment of store output at any given time.
- Attends weekly or monthly meetings with FOM to review sales, store activities, and schedules.
Other tasks that maybe assigned from time to time.
SKILLS
- Strong leadership skills
- Excellent Verbal Communication
- Strong customer service
- Excellent organizational skills
- Strong interpersonal skills at all levels
- Through understanding of the store's procedures and policies
- proficient in MS office and other related software
- High school Diploma or equivalent; college degree is preferred
- At least 1+ years of experience as a team leader in any food industry
- Proficient in MS Office
- With pleasing personality
Vacancy posted 14 days ago
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