Bilingual Work Order Specialist / Maintenance Coordinator

We are seeking an experienced, detail-oriented, and highly organized Bilingual Work Order Specialist / Maintenance Coordinator to support our US-based real estate and property management client.

This is a full-time, remote position requiring availability during US Pacific business hours.

Key Responsibilities

• Follow up on work orders with residents, vendors, and maintenance teams to ensure timely resolution.
• Create, update, process, and close work orders accurately.
• Review, categorize, and validate incoming work orders, identifying and eliminating duplicates.
• Monitor and track open and completed work orders to ensure proper follow-through.
• Coordinate vendor scheduling, service updates, and maintenance documentation.
• Communicate professionally with residents regarding service timelines, progress, and completion.
• Collaborate with internal maintenance teams to prioritize tasks and manage workloads effectively.
• Prepare reports and maintain accurate records using Microsoft Excel and Yardi.

Qualifications and Requirements

• Minimum of 2 years of experience in US property management, maintenance coordination, or work order management.
• Proficiency in Spanish, with strong bilingual communication skills.
• Experience with Yardi and Microsoft Excel is preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Proactive, dependable, and capable of managing multiple priorities simultaneously.
• Ability to work full-time during US Pacific business hours .

If you are a proactive professional with strong coordination skills and experience in property maintenance operations, we encourage you to apply.