Non-Voice Account CSR
Full-time
Work-1 Manpower Recruitment Services
Description - Provide exceptional customer service through non-voice channels, addressing inquiries and resolving issues via email or chat.
- Maintain accurate records of customer interactions, ensuring data integrity and confidentiality.
- Collaborate with team members to enhance customer service processes and improve overall client satisfaction.
- Identify trends in customer feedback to suggest improvements to products and services.
Requirements
- Job Title: Non-Voice Account CSR
- Job Function: Customer Service Representative
- Responsibilities and Duties: Strong commitment to meeting customer needs and enhancing their experience.
- Working Conditions: Comfortable working in a fast-paced and dynamic environment.
- Qualities and Traits: Excellent written communication skills and a detail-oriented mindset.
- Qualities and Traits: Strong problem-solving abilities and a proactive approach to customer service.
- Qualities and Traits: Ability to work independently as well as part of a team.
Vacancy posted 3 days ago
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