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Non-Voice Account CSR

Full-time

Work-1 Manpower Recruitment Services

Description
  • Provide exceptional customer service through non-voice channels, addressing inquiries and resolving issues via email or chat.
  • Maintain accurate records of customer interactions, ensuring data integrity and confidentiality.
  • Collaborate with team members to enhance customer service processes and improve overall client satisfaction.
  • Identify trends in customer feedback to suggest improvements to products and services.

Requirements

  • Job Title: Non-Voice Account CSR
  • Job Function: Customer Service Representative
  • Responsibilities and Duties: Strong commitment to meeting customer needs and enhancing their experience.
  • Working Conditions: Comfortable working in a fast-paced and dynamic environment.
  • Qualities and Traits: Excellent written communication skills and a detail-oriented mindset.
  • Qualities and Traits: Strong problem-solving abilities and a proactive approach to customer service.
  • Qualities and Traits: Ability to work independently as well as part of a team.
Vacancy posted 3 days ago
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