Outbound Sales Team Lead
MicroSourcing International
This position requires local presence. Please view similar jobs below.
Discover your 100% YOU with MicroSourcing! Position: Outbound Sales Team Lead Location: Eastwood, Libis, Quezon City Work setup & shift: Onsite | Shifting Schedule Why join MicroSourcing You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one plus dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Be part of a supportive team working closely with Telesales, Credit, and Customer Service Managers to maximize sales outcomes.
- Work-Life Harmony: Experience a structured and engaging sales environment with clear KPIs and targets.
- Career Growth: Develop your expertise in outbound sales, customer acquisition, and relationship management within a leading Australian fuel and convenience brand.
- Inclusive Teamwork: Work in a collaborative environment that values initiative, professionalism, and high performance.
- Direct and motivate a team of Outbound Telesales Specialists to achieve collective daily and monthly sales targets and KPIs.
- Oversee outbound sales efforts for specific geographical areas and industries, specifically tailoring strategies for new-site openings.
- Conduct regular call monitoring and 'side-by-side' coaching sessions to refine the team's pitch, objection handling, and active listening skills.
- Audit the CRM database (ZOHO) to ensure leads are managed accurately and that the sales pipeline is healthy and moving toward conversion.
- Partner with Credit, Customer Service, and Marketing Managers to streamline the onboarding process and resolve bottlenecks in the sales cycle.
- Serve as the primary point of contact for high-value prospects or difficult customer interactions that require senior intervention.
- Prepare weekly performance reports for senior leadership, identifying trends, challenges, and opportunities for process improvement.
- Demonstrated ability to lead, mentor, and hit targets through a team in a high-volume outbound environment.
- Expert-level phone manner, negotiation skills, and the ability to 'close' complex or hesitant prospects.
- Strong organizational skills with the ability to manage multiple campaigns and shifting priorities simultaneously.
- High attention to detail regarding sales metrics, conversion rates, and CRM integrity.
- Advanced MS Office Suite skills (specifically Excel for data analysis and reporting).
- Proficiency in ZOHO CRM (or similar platforms) with the ability to train others on best practices.
- 3+ years in inside sales or outbound telesales, with at least 1 year in a supervisory or 'Senior' capacity.
- Experience supporting business growth during rapid expansion or new-site launches.
Vacancy posted 1 day ago
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