Sr. Client Platform Engineer, Team Lead

Kroll Business Services (KBS) is seeking a Senior Client Platform Engineer, Team Lead to design, build, and maintain the enterprise forms and integrations platform that powers our client data collection websites.

This is a hands-on technical role with light team leadership. You’ll guide engineers, manage coverage across the APAC region, and personally deliver high-impact work — building and optimizing form-based data collection sites, APIs, and data automations that support multiple business units with daily production deadlines and high service demand .

You’ll thrive here if you enjoy solving problems quickly, balancing engineering precision with operational urgency, and helping shape a maturing SDLC for our web form and integration ecosystem.

Key Responsibilities:

Platform & Application Engineering

• Design, build, and maintain enterprise data collection websites using XML/XSLT-based form technologies and Java frameworks.

• Develop reusable form components, validation logic, and transformation pipelines to support consistent, secure deployments.

• Implement Java services and APIs (Spring/Struts on Tomcat/JBoss) that integrate client-facing workflows with internal systems.

• Build and support REST/SOAP integrations for authentication, schema validation, retries, and version management.

• Support enhancements and fixes through daily ticket intake, ensuring SLAs and turnaround expectations are met.

Data Automation & Integrations

• Develop and maintain integrations with Microsoft Graph, SharePoint, monday.com, and SendGrid.

• Operate Databricks Jobs/Workflows (SQL/PySpark, Delta) for data transformation and delivery to reporting environments.

• Contribute to reliable Power BI dataset structures and refresh strategies.

Reliability & Operations

• Participate in on-call coverage and ensure smooth hand-offs between APAC and North America.

• Monitor and improve platform observability — logs, metrics, alerts, and performance dashboards.

• Lead root-cause analysis and post-mortem reviews for production incidents.

Leadership & Collaboration

• Serve as the senior technical point of contact for the APAC team — mentoring junior engineers, reviewing code, and coordinating workload.

• Help formalize and mature SDLC processes for form and integration deployments, improving release quality and repeatability.

• Collaborate closely with analysts, QA, and infrastructure to deliver stable, high-quality releases on tight timelines.

Required Skills & Experience

• 5–8 years of experience in software or platform engineering, including hands-on build and deployment ownership.

• Strong proficiency in XML technologies (XSD, XPath, XSLT, XForms-like frameworks).

• Java development experience (Spring or Struts) on Tomcat/JBoss.

• Experience supporting form-based or data collection web applications in a production environment.

• Familiarity with REST/SOAP APIs and integration workflows.

• Working knowledge of SQL/T-SQL and data transformation.

• Experience with CI/CD pipelines, version control, and testing frameworks.

• Strong troubleshooting, systems thinking, and communication skills.

Preferred Skills

• Experience with Databricks, Microsoft Graph, SharePoint, monday.com, or SendGrid APIs.

• Cloud exposure (AWS or Azure)

• Scripting for automation (Python or PowerShell).

• Understanding of SDLC and DevOps best practices.

What Success Looks Like

• Client data collection websites are stable, efficient, and consistently delivered within SLA.

• Daily ticket volume is managed effectively with minimal production disruptions.

• The team operates smoothly across APAC and U.S. time zones with reliable coverage.

• Deployments follow standardized, repeatable processes with strong QA alignment.

• Platform performance, observability, and user satisfaction steadily improve.

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