Experienced Virtual Medical Assistant (Associate)
Full-time
Xillium Professional Services
Xillium Professional Services is a leading clinical support outsourcing company based in the Philippines, specializing in virtual medical assistant services for US healthcare providers. As part of our dedicated team, you will play a vital role in supporting clinics and healthcare professionals remotely, ensuring seamless patient care and operational efficiency.
Key responsibilities include:
- Managing patient scheduling for appointments, surgeries, and procedures
- Handling prescription refills and coordinating medications
- Performing insurance verification and supporting medical billing processes
- Maintaining and updating patient medical records
- Supporting telehealth consultations and virtual care coordination
- Facilitating communication between patients, families, and medical staff
- Providing general administrative and operational support to assigned clinics or providers
Requirements
Required Qualifications:
- BS Nursing or allied health graduate (registered or underboard)
- Background working in a BPO healthcare account or clinical/hospital setting
- US healthcare insurance verification experience
- Prior HIPAA/PHI handling experience or HIPAA training
- Professional fluency in English (written and verbal)
- Able to work a fixed night shift
- Work-from-home setup with a laptop/PC, reliable internet connection, and headset
Preferred Qualifications:
- Experience handling patient scheduling for healthcare providers (appointments, procedures, or surgeries)
- Experience using EMR/EHR systems such as Epic, eClinicalWorks (ECW), or Athenahealth
- Experience handling patient communications across phone, email, SMS, patient portals, and telehealth platforms
Benefits
- Competitive Pay
- Paid training
- Annual salary increase
- 10% night differential & holiday pay
- Attendance bonus
- Career advancement & incentives
- Health & Protection
- Free HMO after training
- 1 free dependent (Year 1)
- Up to 2 dependents (under 5 years tenure)
- HMO upgrade at Year 5
- SSS, PAG-IBIG, PhilHealth
- Paid Time Off
- Service Incentive Leave (prorated)
- Sick & Vacation Leave
- Bereavement, Maternity/Paternity
- Solo Parent & Gynecologic Leave
- Tiered leave credits
- Convertible leave credits
- Financial & Long-Term Benefits
- 13th month pay (June & December release)
- No-interest cash advance (after 1 year, subject to conditions)
- FWD retirement fund (Year 4 eligible, Year 7 fully covered)
- Year-end performance incentive
- Milestone recognition packages
- Work Environment
- Company equipment + IT support
- Work-life balance
- Performance appraisal
- Continuous learning
- Inclusive, values-driven leadership
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Experienced Virtual Medical Assistant (Associate) in Baguio vacancy
- ...Job Description As a Call Center Agent, you'll be the voice of the company, assisting customers with their needs while delivering outstanding service. You'll answer inquiries, resolve concerns, process customer requests, and ensure every interaction leaves a positive...
250 Php per day
...Job Description Assisting clients in buying, selling, or renting properties, providing market knowledge, and guiding them through the... ...2000 Helping people to have a better job Experienced Talent Acquisition Specialist with expertise in full-cycle recruitment...22000 - 25000 Php
...Chicago-based property management company supporting homeowner associations (HOAs) across the U.S. We manage the full financial and... ...company The Role We're looking for a detail-oriented Assistant Community Manager based in the Philippines to support a Chicago...- Job Summary We are looking for an experienced Customer Service Representative to join our team. The ideal candidate has at least 6 months... ...exceptional customer support. You will be responsible for assisting customers, resolving concerns efficiently, and providing accurate...
Neksjob Corporation
Baguio24 days ago - ...communities? Join Anytime Fitness Superstars as our Marketing Associate where youll help power multi-club growth through high-impact,... ...directly move the needle. KEY RESPONSIBILITIES Assist in the planning and execution of marketing campaigns focused on...
- Job Qualifications: - Bachelor’s Degree in Medical Technology, or Clinical/Medical Laboratory Science. - Must be a Registered Medical Technologist with a valid license from the professional board. - Knowledgeable/Proficient in performing laboratory tests in areas such...
Premiere Medical and Cardiovascular Laboratory Inc.
Baguio19 days ago - ...Job Description We're hiring experienced Customer Service Representatives to join our growing team. If you have at least 6 months of experience and enjoy helping people, we want to hear from you. You'll be the voice of our company, answering calls, providing product...
- ...integrity. We are looking for a detail-oriented and analytical Audit Associate who thrives in a dynamic environment and is passionate about... ...standards, regulations, and industry best practices. Assist in special audit projects and process improvement initiatives....
- ...of the world’s best-known brands. As a leading global provider of customer experience management, we depend on our one of a kind associates to help customers all over the world. That’s where you come in. Job Summary Foundever is looking for passionate customer service...
250 Php per day
...Job Description Description Assisting clients in buying, selling, or renting properties, providing market knowledge, and guiding them through the transaction process. They act as intermediaries, connecting buyers and sellers and negotiating deals to meet client needs...- ...delegated by the management Qualifications: • Candidates must possess at least a Bachelor’s/College Degree • With at least 2 years of Medical Representative experience • Knowledgeable in participating in government bidding processes **Salary is negotiable depending on...
Ritegroup Incorporated
Baguioa month ago - ...demonstration when necessary • Attendance to other sales related tasks as may be delegated by the management **With at least 2 years of Medical Representative experience **Knowledgeable in participating in government bidding processes **Salary is negotiable depending on...
Ritegroup Incorporated
Baguioa month ago - Job Description We are looking for friendly, professional Call Center Agents to join our growing team. You will be the first point of contact for our customers, helping them understand our products, resolve issues, and get the most out of their experience with us. ...
- ...s standard information and templates. Assist with gathering and organizing information... ...Assist with logistics for donor meetings, virtual funder calls, donor dinners, funder... ...is based in. Applicable benefits such as medical, dental, vision, paid time off, paid holidays...
- ...performance reports on time. - File Management: Maintain organized virtual filing systems. - Admin Support: Manage email correspondence... ...Exciting perk: A chance to win a trip to the USA! - In-house medical support & PTO - No fees required - New clients onboard daily...
Cyberbacker Careers
Baguioa month ago - Premiere Medical and Cardiovascular Laboratory, Inc. - Baguio branch is looking for a dedicated and customer-focused Patient Service Representative... ...patient appointments and perform follow-up calls as needed - Assist patients in completing necessary forms and provide clear...
Premiere Medical and Cardiovascular Laboratory Inc.
Baguio17 days ago - ...occasion guests. Especially with larger family groups, you can assist and curate activities that they can do while in our property.... ...manning and that a culture of service is prevalent when associates attend to guest needs. Mantra: Service from the heart Initiate...
- We are seeking a qualified and experienced Geodetic Engineer to join our team. The ideal candidate will be responsible for conducting land... ...for the intended use (residential, commercial, etc.), and assist in navigating regulatory approval processes for permits. > Provide...
Charlz Realty
Baguioa month ago 22000 - 35000 Php
...Onnyt Global Onnyt Global is a Chicago-based property management company supporting homeowner associations (HOAs) across the U.S. We manage the full financial and operational lifecycle for our association clients, and our global team is at the heart of how we deliver...- ...Overview: Association Tax Advisors is a tax and accounting firm dedicated to serving the unique financial needs of community associations and property management companies. We're seeking to add a Client Services &Operations Manager to join our growing team. If you want...
10 $ per hour
...potential clients to create strategic solutions. • Promotional product pro: Research products, create compelling proposals, and provide virtual and physical samples. • Streamlined workflows: Utilize our company store platform, manage quotes and orders in Salesforce, and...- ...safety standards Performance Monitoring: Track KPIs for sales, onboarding, and client satisfaction You Are: - An experienced fitness leader or Fitness Manager (2+ years) - Data-driven, organized, and strong in execution - A confident coach and...
- ...or directions on how to achieve reduction of costs Reviews Balanced Scorecards results, both numerical and zones as applicable: associate engagement, P&L, guest satisfaction, and market share that affects the product quality and control and decide if there will be...
- ...Coordinator , you will be responsible for various tasks. What You’ll Be Doing (Entry-Level): Shipment Coordination & Scheduling Assisting with the coordination and scheduling of inbound shipments. Helping track shipments from suppliers and manufacturers....
- ...Adhere to established workflows and quality guidelines. Document recurring issues and process improvement opportunities. Assist in maintaining documentation as workflows evolve. # Team Collaboration Work closely with Team Leads, Quality Specialists,...
- ...cleanliness and hygiene standards at all times. Report maintenance issues, damages, or safety hazards to the Club Manager. Assist with opening and closing housekeeping duties. Properly handle and store cleaning chemicals and equipment in accordance with...
- ...maintain detailed budget models and variance reports, utilizing Workday Adaptive Planning to ensure data integrity and agility. Assist in the 5-year forecast used to analyze our credit position. Analyze historical data and market trends to support long-term planning...
- ...- 100% Remote work - Training allowance + Monthly Profit Share - Exciting perk: A chance to win a trip to the USA! - In-house medical support & PTO - No fees required - New clients onboard daily Technical Requirements: - Intel Core i3 (6th to 12th gen), i5, i7...
Cyberbacker Careers
Baguioa month ago - ...- 100% Remote work - Training allowance + Monthly Profit Share - Exciting perk: A chance to win a trip to the USA! - In-house medical support & PTO - No fees required - New clients onboard daily Technical Requirements: - Intel Core i3 (6th to 12th gen), i5, i7...
Cyberbacker Careers
Baguioa month ago - ...profitability. ~ Control waste and minimize ingredient spoilage by optimizing production and storage techniques. ~ Assist in setting pricing for baked goods based on ingredient costs, labor, and overhead. 4. Operation of Equipment- Ability to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Experienced Virtual Medical Assistant (Associate). Be the first to apply!
