Social Media Manager

Social Media Manager

Location: Remote (Global / Work-from-Home)
Job Type: Full-Time / Part-Time Contract
Experience Level: Beginner-to-Senior Level are Welcome to Apply
Salary: $1241 / Monthly ($7 Per Hour)

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Social Media Manager (Remote | Work From Home)

Nexa Core Services is looking for a creative, organized, and results-driven Social Media Manager to join our growing remote team. If you’re passionate about social media, content creation, digital marketing, and using AI tools to improve productivity, we’d love to hear from you.

Fresh graduates, career shifters, and beginners are welcome to apply. Professional experience is a plus, but it’s not required. We value creativity, willingness to learn, strong communication skills, and familiarity with popular social media management platforms and AI-powered tools.

About the Role

As a Social Media Manager, you’ll help businesses build their online presence by planning, creating, scheduling, and managing content across multiple social media platforms. You’ll collaborate with clients and internal teams to develop engaging content strategies, grow online communities, monitor campaign performance, and strengthen brand awareness.

This position offers the opportunity to work with international clients across various industries while gaining hands-on experience with leading social media marketing software and AI technologies.

Key Responsibilities

• Create, schedule, and publish engaging content across multiple social media platforms.
• Develop monthly content calendars aligned with client marketing goals.
• Manage Facebook, Instagram, LinkedIn, X (Twitter), TikTok, Pinterest, and other social media accounts.
• Respond to comments, messages, and community inquiries professionally.
• Monitor social media trends, competitors, and industry news.
• Create basic graphics, captions, hashtags, and campaign ideas.
• Analyze social media performance and prepare reports.
• Collaborate with marketing, design, and content teams.
• Use AI tools responsibly to improve productivity and content creation.
• Recommend new strategies to increase engagement, followers, and conversions.

Minimum Qualifications

• High school graduate, vocational graduate, or college graduate.
• Fresh graduates and beginners are encouraged to apply.
• Excellent written and verbal English communication skills.
• Strong creativity and attention to detail.
• Basic understanding of social media platforms and digital marketing.
• Ability to manage multiple tasks and deadlines.
• Reliable internet connection and a suitable work-from-home setup.
• Willingness to continuously learn new marketing trends and technologies.

Preferred Qualifications

• Experience managing personal, freelance, school, or business social media accounts.
• Basic graphic design or video editing skills.
• Knowledge of social media analytics and reporting.
• Experience working with international clients is an advantage.
• Understanding of branding, content marketing, and audience engagement.

Common Software You Should Know

Applicants should have basic knowledge of one or more of the following platforms. Personal projects, online courses, or certifications are also considered valuable.

• Meta Business Suite
• Hootsuite
• Buffer
• Sprout Social
• Later
• Canva
• Metricool

AI Tools You Should Be Familiar With

At Nexa Core Services, we encourage responsible use of AI to improve creativity, efficiency, and content quality.

• ChatGPT
• Claude
• Canva AI
• Adobe Firefly
• Gemini

Skills We’re Looking For

• Excellent communication and storytelling skills.
• Creativity and attention to visual branding.
• Time management and organizational skills.
• Basic knowledge of content marketing.
• Strong research and trend analysis abilities.
• Ability to adapt quickly to changing social media algorithms.
• Self-motivated and able to work independently.
• Positive attitude and willingness to learn.

Why Join Nexa Core Services?

• 100% Remote / Work From Home opportunity.
• Work with international clients and global brands.
• Gain experience using leading social media marketing software.
• Learn and utilize modern AI tools in digital marketing.
• Continuous training and career development.
• Supportive, collaborative, and innovative remote work environment.
• Performance-based growth opportunities.

Who Should Apply?

This opportunity is ideal for:

• Fresh graduates.
• Career shifters interested in digital marketing.
• Aspiring Virtual Assistants.
• Content creators and influencers.
• Freelance social media managers.
• Marketing students and professionals.
• Creative individuals passionate about social media.

How to Apply

If you’re passionate about social media, digital marketing, branding, and content creation, we’d love to hear from you.

Apply today and grow your career with Nexa Core Services while helping businesses strengthen their online presence worldwide.

Customer Support Representative (Remote | Work From Home)

Nexa Core Services is looking for enthusiastic, customer-focused, and tech-savvy individuals to join our growing remote team as a Customer Support Representative . If you enjoy helping people, solving problems, and learning new technologies, we’d love to hear from you.

New graduates and career shifters are welcome to apply! While prior customer service experience is an advantage, we value your willingness to learn, communication skills, and ability to adapt to modern customer support platforms and AI-powered tools.

About the Role

As a Customer Support Representative, you will be the first point of contact for customers through email, live chat, and ticketing systems. Your goal is to provide outstanding customer experiences by resolving inquiries efficiently while maintaining professionalism and empathy.

You will work with international clients across various industries, using industry-leading customer support software and AI tools to deliver exceptional service.

Key Responsibilities

• Respond to customer inquiries via email, live chat, and support tickets.
• Provide accurate information about products and services.
• Resolve customer concerns promptly and professionally.
• Escalate complex issues to the appropriate department when necessary.
• Maintain accurate customer records and support documentation.
• Follow company support processes and service level agreements (SLAs).
• Utilize AI tools to improve response quality and productivity.
• Collaborate with internal teams to ensure customer satisfaction.
• Identify recurring customer issues and recommend improvements.
• Maintain a positive and customer-first attitude in every interaction.

Minimum Qualifications

• High school graduate, vocational graduate, or college graduate.
• Fresh graduates and applicants without BPO experience are encouraged to apply.
• Excellent written and verbal English communication skills.
• Strong problem-solving and critical thinking skills.
• Basic computer literacy and internet navigation skills.
• Ability to work independently in a remote environment.
• Professional, patient, and customer-oriented personality.
• Reliable internet connection and a quiet work environment.

Preferred Qualifications

• Previous experience in customer service, BPO, virtual assistance, or hospitality is a plus.
• Experience supporting US, UK, Australian, Canadian, or Middle Eastern clients is an advantage.
• Familiarity with CRM systems and ticket management platforms.
• Experience using AI tools for productivity.

Common Software You Should Know

Having experience with any of the following platforms is an advantage. If you don’t have professional experience, personal learning or certifications are also welcome.

• Zendesk
• Freshdesk
• Intercom
• Help Scout
• Gorgias
• Salesforce Service Cloud
• LiveChat
• Slack

AI Tools You Should Be Familiar With

We encourage applicants who are comfortable using AI responsibly to improve productivity and customer support quality.

• ChatGPT
• Claude
• Intercom AI
• Zendesk AI
• Grammarly

What We’re Looking For

• Excellent customer service mindset.
• Strong attention to detail.
• Positive attitude and willingness to learn.
• Ability to multitask in a fast-paced environment.
• Adaptability to new software and technologies.
• Dependable, organized, and self-motivated.

Why Join Nexa Core Services?

• 100% Remote / Work From Home opportunities.
• Work with international clients and global businesses.
• Continuous learning and career development.
• Hands-on exposure to industry-leading software and AI technologies.
• Collaborative and supportive remote work culture.
• Opportunities for career growth based on performance.

Ideal Candidates

This role is ideal for:

• Fresh graduates looking to start a professional career.
• Career shifters interested in remote work.
• Aspiring Virtual Assistants.
• Customer service professionals.
• Administrative professionals seeking remote opportunities.
• Individuals passionate about helping customers and learning new technologies.

How to Apply

If you’re passionate about delivering exceptional customer experiences and eager to build a long-term remote career, we’d love to hear from you.

Apply today and become part of the growing Nexa Core Services team!

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