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  • 33000 Php

     ...long-term strategies for contact centers. • Build and manage scheduling for the teams to support meeting service level agreements on a...  ...compliance requirements General Skills • Experience working with workforce management software/tools such as Verint, iEX or Aspect •... 

    RSD Human Resources Management Consultancy

    Pasay
    a month ago
  •  ...About the job Workforce Scheduler (MOA Pasay) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP. RESPONSIBILITIES... 

    TASQ Staffing Solutions

    Pasay
    a month ago
  • Position: Workforce Scheduler (Pasay) | Onsite Work Arrangement: Onsite Shift: Graveyard schedule Requirements: Minimum of 1 year experience as a WFM Scheduler in a BPO or call center environment Candidates must be available to start as soon as possible

    TASQ Staffing Solutions

    Pasay
    a month ago
  •  ...Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup: Hybrid setup in MOA, Pasay Shift Schedule : Night shift/shifting Qualifications: ~ At least 2 years completed in college ~2 to 3 years Assistant Manager/Lead Assistant Manager in... 

    TASQ Staffing Solutions

    Pasay
    14 days ago
  • 28000 Php

    We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Salary will range (Newbie): 16,000 - 24,000 (Tenured): 18,000 - 28,000 Jobs Responsibilities: • Communicates...

    TSC - WellCommunications

    Pasay
    a month ago
  • About the job Workforce Scheduler (Makati) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP.

    TASQ Staffing Solutions

    Makati
    a month ago
  •  ...ensuring their consistent application to build trust within the workforce. Excellent communication skills, both written and verbal,...  ...and mediation. Flexible and willing to work on a shifting schedule to accommodate the diverse work shifts of various Lines of Business... 

    Visa

    Pasay
    13 days ago
  •  ...reprinting of letter of employment (LOE), updating of E1 record, re-scheduling of crew members to meet vessel at very next port of call, etc....  ...level experience in one or more of the following functions: workforce scheduling, succession planning, recruiting and/or logistics... 

    Royal Caribbean Group

    Pasay
    17 days ago
  •  ...required staffing. Establish contingency plan coverage for any scheduled downtime, connection issues, weather interruption etc....  ...professional level experience in one or more of the following functions: workforce scheduling, succession planning, recruiting and/or logistics... 

    Royal Caribbean Group

    Pasay
    17 days ago
  •  ...a detail-oriented professional with a passion for optimizing workforce efficiency? Join our team as a Workforce Planning Associate, where...  ...to manage service levels in a multi-skill environment. Schedule Management: Update and manage schedule exceptions, temporary and... 

    Visa

    Pasay
    11 days ago
  •  ...complexities of contact center operations (technology, process, schedule, etc.) Experience in reporting, trends analysis, and...  ...needs, and make recommendations for improvement Experience in workforce and staffing management for a 24/7 operation. Knowledge in... 

    Royal Caribbean Group

    Pasay
    17 days ago
  •  ...Planner, Short Term POSITION SUMMARY: Carries out short-term workforce planning and logistics for functional departments in Fleet...  ...AND RESPONSIBILITIES: # Provides short-term manpower plans (schedules) for departments and/or positions as assigned. # Provides functional... 

    Royal Caribbean Group

    Pasay
    6 days ago
  •  ...university in a related field and/or previous related professional level experience in one or more of the following functions: workforce scheduling, succession planning, recruiting and/or logistics services, HR Operations At least 10 years' experience in managing... 

    Royal Caribbean Group

    Pasay
    17 days ago
  •  ...a “can do” attitude under any given situation supporting the workforce and logistics requirement of the fleet operations. This individual...  ...the tier 2 agents and COEs (port logistics, air, onboard HR, scheduling, onboarding etc.) on crew related matters to ensure a fast and... 

    Royal Caribbean Group

    Pasay
    17 days ago
  • Your career as a Scheduler will hone your analytical and strategic skills by managing the development of robust staffing plans and forecasting...  ...with enhanced learning Responsibilities The Workforce Scheduler is responsible for allocating and scheduling resources... 

    Offshore Business Processing Inc.

    Pasig
    2 days ago
  • 20000 Php

     ...Conditions: - Office-based - 8-hour shifts, Monday to Friday - Computer-based tasks in a quiet environment - May involve flexible schedules or shifting Perks You'll Enjoy: - Competitive salary package - Comprehensive HMO and health coverage - Retirement and... 

    CDWL COMMS

    Malabon
    a month ago
  •  ...law firm serving leading companies worldwide. Our client seeks Workforce Planning Specialist to support annual and ongoing headcount...  ...workforce analytics platforms. Work Setup: Shift Schedule: Day shift Work setup: Hybrid setup, 3 days Onsite a week... 

    Cobden & Carter International

    Makati
    7 days ago
  • 20000 Php

     ...policies and maintain confidentiality and compliance in handling financial data. • Work effectively within a team in a shifting schedule setup. Qualifications: • High School/ Senior High Graduate/ At least 2nd year College completed • At least 6 months of... 

    Orbit Dynamics

    Quezon City
    a month ago
  • 25000 Php

     ...2 years of college education (any course) • Amenable to work on-site in [Insert City/Location] • Willing to work on a shifting schedule, including weekends and holidays • Excellent English communication skills (verbal and written) • Strong interpersonal and problem... 

    AztraTech

    Taguig
    a month ago
  •  ...possibilities for the communities we live in. Role Overview The Workforce Optimization Analyst is responsible for analysing, forecasting...  ...in making recommendations. Assures adherence to budgets, schedules, work plans, and performance requirements Ability to... 

    Datacom

    Manila
    9 days ago
  •  ...transformation. ----------------------------------- Real Time Workforce Management Supervisor The WFM Supervisor ensures that the...  ...communication skills ● Flexible in working different shift schedules especially graveyard Apply now and let's talk.... 

    Ubiquity Global Services, Inc.

    Quezon City
    18 days ago
  •  ...This is a remote position. Key Responsibilities: Scheduling & Operations Support: Coordinate daily schedules for installation, repair, plumbing, and template teams Work closely with the COO to maintain and adjust master schedules as needed Ensure... 

    SolutionCX, LLC

    San Pedro City, Laguna
    12 days ago
  •  ...This is a remote position. Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST (US) Total Weekly Hours: 40 hours Client Overview Join a busy, well-established dermatology practice that provides high-quality care and specialized skin treatments... 

    BruntWork

    Manila
    3 days ago
  •  ...Knowledge, Skill Set & Qualifications Required (External) Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity planning. Experience in extracting data from CMS and other reporting platforms. Experience in... 

    Ubiquity Global Services, Inc.

    Taguig
    24 days ago
  • ~ Support the functionality of Genesys WFM software (forecasting, scheduling, and maintenance) ~ Analyze contact center performance data and provide recommendations to balance performance and support effective decision making ~ Forecast long term and short term contact... 

    Confidential

    Manila
    a month ago
  •  ...Teleport, we believe that great companies are built through great people. We are committed to fostering an inclusive and diverse workforce, and we invite you to be a part of our journey! Benefits At Teleport, we’re all about creating a diverse and inclusive team where... 

    Teleport

    Pasay
    a month ago
  •  ...established call escalation procedures. • Takes appropriate actions to ensure that processes are completed according to the schedule provided. • Documents issues into the Problem Management system and conducts follow ups for proper resolutions. • Informs... 

    IQVIA

    Taguig
    11 days ago
  •  ...actions where needed Oversee resource planning, forecasting, scheduling, and intraday management processes to meet business needs...  ...within the team Qualifications: ~5+ years of experience in a workforce management; 2+ years of progressive experience in a leadership... 

    Telus Digital

    Manila
    11 days ago
  •  ...handle time and operating performance. Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing requirement based on forecasted volume taking into consideration the... 

    Ubiquity Global Services, Inc.

    Quezon City
    12 days ago
  •  ...Discover your 100% YOU with MicroSourcing! Position: Workforce Assistant Manager Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy above... 

    Confidential

    Pasig
    a month ago