Search Results: 16,776 vacancies
40000 Php
...of relevant experience in similar role
Working knowledge of multi-user computer systems, applications, and equipment along with workforce management tools and techniques
Excellent knowledge of MS Office
Good written and verbal communication skills, including experience...
32000 Php
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments as necessary.
Acts as backup to the WF ...
55000 Php
...- Need to be well versed with scheduling, planning & forecasting methodology
ou should possess:
- 2-3 years Experience in Workforce Management
- Experience with forecasting and scheduling
- Supervisory Experience handling Lead RTA or Lead WF.
- Experience in...
Job Description:
Monitor agent status in real-time.
Monitors inbound operations to ensure optimal staffing levels.
Evaluate adherence and take immediate action to improve performance.
Facilitates real-time discussions with necessary stakeholders.
Responsible in processing...
40000 Php
Qualification Requirements
• Bachelor’s degree in any discipline
• At least 2 years of professional experience
• Experience in workforce planning would be an advantage
• Good organization skills; able to exercise judgment in day to day work activities
• Flexibility...
Bachelor’s degree in any discipline
At least 2 years of professional experience
Experience in workforce planning would be an advantage
Flexibility in working hours to accommodate multiple time zones as needed
Working knowledge of firm standard technology such as IE...
...to resolve any staffing and volume concerns
▪Updating schedules to account for breaks, paid time off, tardiness, etc
▪Using workforce management software and tools to streamline processes and enhance overall efficiency.
▪Perform other ad-hoc data analysis tasks...
25000 Php
The training and development officer focuses on motivating, developing, and empowering employees to achieve their potential and capitalize... ...identify, develop, review, and retain employees
Developing workforce strategies and plans to determine the manpower and capabilities...
Workforce Services Associate Manager
Manila | Mandaluyong | Taguig | Quezon City
JOB DESCRIPTION
Responsibilities:
The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous...
44000 Php
...across 9 delivery centers in the Philippines, we remains the country’s largest offshoring solutions provider.
CSR Healthcare/ Workforce (Intermediate) be 100% YOU!
Purpose
The purpose of this position is to provide support in customer service administration and...
55000 Php
College Degree
2-3 years experience in Workforce Management
Experience with forecasting and scheduling
With supervisory experience handling Lead RTA or Lead WF
Experience in handling all LOB (Email, chat and voice)
...responsible for :
Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity,... ...scheduling, forecasting, and reporting activities.
Training and Development: Develop training programs for WFM team members and...
...Description:
We are looking for a highly skilled and experienced Workforce Management Director to lead our APAC team and oversee all... ..., including outbound, and managing the performance and development of our workforce.
Responsibilities will include:
Manage...
...family + dental coverage
Free annual Flu vaccine
Continuous career development and certifications
Travel & training opportunity overseas... ...youu0026rsquoll shine:
Data Analysis:
Collect and analyze workforce data to identify trends, patterns, and key performance indicators...
...Join a company where YOU matter
We are looking for awesome Workforce Management professionals who wants to join our growing # team... ...planning
Conduct formal employee performance reviews, establish development plans, initiate promotions, pay adjustments, disciplinary...
...Job Description
About the Role: As a Workforce Services Manager you will perform the following (but not limited to) duties and... ...responsible for supporting the sales process by assisting with development of sales material, quotes, demos, and tours.
Responsible for...
...Performance Management, Problem Solving, Stakeholder Management, Driving Initiatives, Decision Making, Financial Acumen and People Development
OTHER REQUIREMENTS:
Education and/or Experience: Preferably holds a minimum of 2 years of college education or a related...
...staff-related issues and checking of discrepancies for all employees' schedule adherence
# Works or Coordinate with IT and Web Development Team regarding issues involving the tools needed – such as HR and Payroll System, surveillance security system concern, etc.
#...
...Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to... ...your mission?
Ensure the professional development of each workforce specialist that roll up to him/her.
Determine appropriate...
...operating model and service delivery, talent management, organization design, etc.;
Supporting thought leadership and research and development activity as appropriate; and
Contributing to overall development and growth of the People and Organization practice
About...