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- ...least 6 months of experience as a Trainer, and overall 2 years of experience in the BPO industry > Preferably with experience in non-voice process training > Has experience in conducting new hire, refresher, and upskilling training for both agent and non-agent levels >
TASQ Staffing Solutions
Cebu27 days ago - ...sources Must be able to work independently Interest in continuously expanding the scope of your expertise through experience and training activities Superior written communication skills Advanced comfort level with technology Adherence to following internal...
- ...of the team and ensuring that customer issues are resolved promptly and effectively. The Team Leader will also play a key role in training and development process improvement and ensuring customer satisfaction standards are met consistently. Key Responsibilities:...
- ...safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional...
- ...Start Date: ASAP Job Description: Assigns appropriate pre-study work as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager...
- ...clarifications required in order to prepare for execution Participate in Operational Meetings Collate project specific personnel, training and competency records in preparation for commencement of works Assist in programming and planning of the projects as required...
- ...: 24x7 Start Date: ASAP Job Description: Assigns appropriate pre-study work as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training...
- ...Monthly salary of 16590php New hire bonus of 5000php Monthly Risk allowance of 2000php Perks and other benefits: Paid Training Period All national Philippines and USA holidays are observed Paid time offpublic holidays vacation and personal time off...
- ...including the dish washing machine hand wash stations pot-scrubbing station and trash compactor. Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees. Follow all company and safety and security policies...
- ...and demonstrate proficiency in Zendesk. ~ Perform customer support duties in addition to Team Lead responsibilities. ~ Be trained by Client and ensure that Customer Support personnel are appropriately trained. ~ Manage the day-to-day performance of Customer...
- ...feedback and coaching sessions to agents to enhance customer satisfaction (CSAT) and KPIs. Data Analysis: Collaborate with the Training & Quality Manager to identify performance trends and root causes for improvement. Reporting: Maintain accurate quality...
- ...computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer...
- ...profile requirements. Collaborate with the Recruitment and Learning and Development teams to identify specific recruitment and training needs. Requirements At least 10-15 years of experience in managing Business Process Outsourcing or in a Captive Shared Services...
- ...preferred) Bachelor’s degree (preferably with honors) Preferred U.S. startup experience Accounting, CPA, bookkeeping, or tax prep background Track record of exceeding CSAT, SLA, or QA targets Benefits Work From Home Training & Development...
- ...ready to take on new challenges. You won't be micromanaged or treated like a task robot. You'll be trusted to own outcomes. AI training and tools are part of the job. We're building one of the most AI-forward EA teams in the industry. You'll get access to AI-specific...
- ...30000php (depending on experience) New hire bonus of 5000php Risk allowance of 2000php Perks and other benefits: Paid Training Period All national Philippines and USA holidays are observed Paid time offpublic holidays vacation and personal time off...
- ...standardize and improve project management processes. Contribute to the development of project management tools templates and training. Coach team members on best practices in project management methodologies. Research and apply external best practices to continuously...
- ...employer brand. This role also supports corporate social responsibility (CSR) initiatives through employee engagement and contributes to training coordination. The ideal candidate is passionate about attracting top talent building meaningful employee experiences and...
- ...Attentive to details and able to communicate well. What you can expect from joining our team Career development and training opportunities. Competitive salary package and benefits. Performance-based incentives and recognition programs to reward high...
- ...oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment Follow the SOP/EOP and training programme for staff Maintain accurate check of logs of all critical systems Carryout breakdown maintenance as and when...
- ...quality of service is as important as speed. Direct experience with U.S. Telecommunications or IT Services space (TeleTech, AT&T, Boost Mobile, etc.) Experience working with U.S.-based startups Benefits Work From Home Training & Development...
- ...improvements. Work with the Departments, Process Owners, CI Team and Quality Circle teams to implement standardization. Conduct training and workshops that aim to drive capability and culture of process and control discipline. Work on process improvement projects...
- ...exceptional EdTech company for international enterprises, a company that could harness leading-edge technology to optimize instructor-led training (ILT) rather than replace it. Learnlight is built on the foundations of opportunity, learning and flexibility for all. We are...
- ...New hire bonus of 5,000 • Monthly risk allowance of 2,000 • Uncapped commissions Perks and other benefits: • Paid Training Period • All national Philippines and USA holidays are observed • Paid time off—public holidays, vacation, and personal...
- ...(plus commission) New hire bonus of 5,000 Risk allowance of 2,000 Attendance Bonus Perks and other benefits: Paid Training Period All national Philippines and USA holidays are observed Paid time off—public holidays, vacation, and personal time off...
- .... Written and verbal communication skills Ability to review and interpret data Ability to transfer knowledge and provide training in systems and processes A good balance of conceptual and analytical thinking and problem solving skills Ability to produce...
- ...have your own equipment: laptop/PC, headset, and stable internet connection No sales experience required — full onboarding and training provided. Commission & Incentives Commission is earned based on qualified and/or attended appointments (full details...Cebu6 days ago
- ...Liaison between the Recruitment Team and Hiring Manager Onboarding & Administrative Support - Assist in onboarding orientation and training of new hires - Provide administrative support including document preparation and email correspondence Requirements - At...
- ...security policies and procedures; report maintenance needs accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive...
- ...experience in project coordination or lead roles. Working knowledge of Jira and Confluence is a plus Familiarity with Teamcenter (training can be provided). Excellent communication and composition skills with the ability to foster communication and integration...
