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- ...About the job Sr. Executive - Process Training (MOA Pasay) Hybrid Work Setup: Hybrid (MOA Pasay) Work Schedule: Mid Shift Requirements: ~2 years of experience in Training BPO ~ Good communication skills ~ Basic knowledge of MS Office MS Excel...
- Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow...
- The Sales Admin Officer is responsible for ensuring smooth day-to-day administrative operations of the training center, coordinating training activities, managing participant records, and providing support to clients and vendors. Duties and Responsibilities: 1. Administrative...
- Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative...
- We are looking for a Call Center Agent to join our team and serve as the first point of contact for our customers. In this role, you will manage inquiries, provide accurate information, and ensure prompt, professional resolutions to maintain high levels of customer satisfaction...
- Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and...
- Respond to customer questions about account balances, transactions, and general financial details. Handle account modifications, including updating personal information, closing accounts, and setting up new ones. Help customers comprehend the terms and conditions of financial...
- Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...
- Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special...
- Training Specialist plays a pivotal role in shaping the skills and expertise of our workforce. In this full-time position based in Taguig City, Metro Manila, you will design and deliver impactful training programs that drive professional development and enhance the capabilities...
- ...means speed or swiftness in Filipino. Discover more about us here: Position Overview: We are seeking a highly motivated Training Officer to join our dynamic Collections Training team. The ideal candidate must possess strong analytical skills to assess...
- ...professionals with opportunities that drive innovation and operational excellence for global clients. We are hiring for the position of Training Specialist - Credit Card Operations (Fraud, Disputes & Collections) About the Role: We are seeking a Training Specialist -...
- ...Develop and deliver training programs for new hires and existing employees, focusing on product and process knowledge, customer service skills, and compliance. Conduct needs assessments to identify training gaps and recommend appropriate training solutions Create...
- ...What Success Looks Like In This Role Delivers established and more complex training to meet the evolving needs of internal and/or external clients. Owns effort for new tools, technologies, and products in scope. From an internal perspective: o Delivers training...
- ...people and the planet. Join us and make a difference too! Role Overview: We are looking for a strategic and client-focused Training Solutions Manager to lead our corporate training business. This role is responsible for selling and managing customizable...
- ...Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data...
- ~ Conduct engaging training sessions and hands-on coaching for FOH and BOH Team Members. ~ Reinforce service, culinary, and food safety standards through audits and on-site visits. ~ Support onboarding, leadership, and skills development programs across all stores....
- ...and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. As a Training & QA specialist in the APAC CJ Team, you will play a vital role in shaping the team's learning culture, driving operational excellence...
- ...energy generation and storage to its applications, BYD is dedicated to providing zero-emission energy solutions. As the Head of Training, you will be responsible for leading national training for Sales & Aftersales with a sharp focus on performance, customer...
- ...demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job ~ The Cadet Training Superintendent is responsible for all activities connected to Cadet Training including the selection of suitable Cadets into the...
- ...The Role: Training Officer Responsibilities: Liaising with existing staff to clarify job descriptions and related expectations. Studying and contributing to the operations and climate of our company. Drafting instructional manuals, onboarding materials, and...
- ...awards, referral programs, company events Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture Vibrant City Location: Work in BGC (PH Night Shift!) YOUR IMPACT STARTS HERE Training Delivery...
- ...Description The QA Training Specialist plays a critical role in strengthening the technical behavioral and professional capabilities of Testronic Manilas Quality Assurance (QA) workforce. This role is responsible for delivering structured onboarding technical training...
- ...Position Title: Recruitment and Training Manager Location: Taytay, Rizal, 1920 Work Setup: Full-Time | Night Shift (U.S. Hours) Industry: Outsourcing Pay: ₱40,000.00 - ₱60,000.00 per month Position Summary The Recruitment and Training Manager is responsible...
- ...will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job The Training Superintendent assesses learning needs and adapts approaches to meet desired learning outcomes and learner needs. He/ She is...
- ...powering the future of auto retail with AI, Data, and Automation, driven by intelligence at every turn. Position Summary: The Training Manager at Pinnacle Intelligence is responsible for designing, implementing, and managing training programs that empower employees...
- ...learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match with this job Job ID JR114673 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose...
- ...functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. About The Role The Training Specialist (Delivery) facilitates engaging, high-impact onboarding and upskilling experiences that accelerate performance and...
- ...We are urgently looking for an experienced Training Manager to join a leading BPO account focused on Mortgage and Insurance processes. Key Details: Salary Budget: Up to PHP 110,000 (depending on experience and assessment) Location: Alphaland, Makati City...
