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- ...Job Description: Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates Participate in daily/weekly calls set-up by Training Managers...
- ...Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data...
- ...Job Description Duties & Responsibilities Ensure strategic alignment of the training cluster with business goals. Manage day-to-day training operations. Identify training needs by consulting with stakeholders and using needs assessments. Evaluate individual...
- ...responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: ~ Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services...
- ...team at least once a week to discuss issues and share best practices Responsible in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance...
- ...customer queries by phone, chat and e-mail using the Best Practice guidelines. Adhering to Business/Process requirements as per SOP/Training Module. Develop in-depth knowledge of their process/business Complete RCA(Root Cause Analysis)for any escalations received...
- ...Coordinate safety drills (fire, earthquake, emergency evacuation) and ensure readiness of emergency response teams Provide training and awareness sessions on workplace safety, ergonomics, and health guidelines Maintain accurate records of safety audits, incident...
- ...Offboarding Facilitate new hire onboarding, including document collection and orientation. Coordinate with departments for training and role familiarization. Manage clearance, exit interviews, and turnover documentation for resigning employees. Government...
- ...productivity, safety, and company values. Drive Learning and Organization Development initiatives, including technical and safety training coordination, supervisor and foreman development, leadership programs, and succession planning. Partner closely with project...
- ...Preferably with at least one (1) year of experience in Cardiac Catheterization Laboratory, ICU, ER, or Critical Care Nursing. Training or certification in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) is highly preferred. Strong knowledge...
- ...unresolved customer problems. Technical Support Representatives performing at this level will be required to utilize skills from training, education, experience, or certifications to fulfill their daily responsibilities. This position will also assist with account...
- ...documentation and audit evidence ● Coordinate audit responses and information requests ● Maintain audit-ready records at all times Training, Inductions & Communication ● Coordinate remote inductions and project briefings ● Maintain digital training and competency...
- ...network infrastructure and computer systems including experience in different network devices and computer systems. Willing to be trained at LifeBank Iloilo City, travel, and be assigned to ANY area within the organization (Luzon, Visayas, Mindanao) How To Apply...
- ...Proven experience in managing a service and support focused team culture 1 Year plus experience in a senior agent role Job Types: Full-time, Permanent Benefits: Company Christmas gift Company events Health insurance Opportunities for promotion Paid training
- ...with Google Sheets and Google Docs. Detail-oriented: Has a sharp eye for scanning for errors. Expert in learning: Can easily be trained in learning the processes. Communication: Excellent command of the English language in speaking and writing. Can self-manage:...
- ...form and guidelines for new lines of business or when CE strategies are updated. Verint - Ensures tool's usage, as well as self-training for all available versions, practices and maintains an open communication with IT, and TI POC to report any outages, etc....
- ...activity Handle objections and resolve customer concerns professionally Stay up to date with product knowledge promotions and training Follow scripts policies and procedures while using available resources Escalate complex issues when necessary Maintain...
- ...the resolution. The customer compliant unit may review cases to ensure compliance with the complaint handling process. Only trained Customer Support Agents and the Compliant Handling Unit staff are authorized to handle and record PII and SPI from OTC customers....
- ...problems and escalate issues when necessary. Maintain accurate records of technical issues and solutions in a ticketing system. Train end-users on basic troubleshooting techniques and the proper use of desktop systems. Skills Requirements: Proven experience...
- ...Identify gaps, lead continuous improvement efforts, and streamline operations across the revenue cycle. Work with quality and training teams to ensure accuracy, consistency, and upskilling within the team. Required Qualifications: Bachelor's degree in Business...
- ...~ Dental Coverage In-house dental assistance worth 5000 giving you easier access to quality care Free meal during training Career growth and learning Allowances for rice clothing laundry and meals Performance and loyalty bonuses Frequent disinfection...
- ...Manager will be responsible for overseeing day-to-day restaurant operations, ensuring customer satisfaction, managing staff hiring and training, and maintaining high standards of food & beverage service. Qualifications Customer Satisfaction and Customer Service...
- ...the team. Ensures that all team members are aware of policy and procedural updates by coordinating for / facilitating recurrent training of agents. Gathers information on Client updates on policies and procedures, and conducts weekly training sessions that center on...
- ...Shop Ads Manager. Learn how paid media such as Meta Ads and Google Ads integrates with e-commerce growth. Complete internal training modules on marketplace fundamentals, analytics, and campaign management. Requirements Currently pursuing a Bachelor's Degree...
- ...optimizing, and translating customer journeys and internal workflows into AI-ready process formats. This supports automation, SmartAgent training, and operational transformation across clients. The role also includes proofreading other process specialist guides to ensure...
- ...~ Rice Allowance ~ Clothing Allowance ~ Holiday Gift ~ Bereavement Assistance ~ Free Lunch Daily ~ Paid Time Off ~ Training and Staff Development ~ Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Call Center...
- ...management (CRM) system Escalating complex issues to the appropriate team or supervisor when necessary Participating in ongoing training and development to continuously improve your knowledge and customer service skills Adhering to company policies, procedures,...
- ...may include, but are not limited to: ~ Attend review and USRN Academy Program for purposes of preparing for the NCLEX. Undergo training. ~ Pursue completeness and timely submission of NCLEX and Boards of Nursing Licensure Requirements while also abiding by and conforming...
- ...product campaigns with key partners to generate sales leads. People Leadership – Ensure team members are properly engaged and their training needs are timely met for them to deliver their roles. Stakeholder Management – Timely engage key stakeholders to update them on...
- ...Engineering, Procurement and Construction projects, Experience working with Consortia will be advantageous Qualifications and training : Engineering / Construction / Project Management or QS background Languages : fluent in English (very good speaking and...