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- ...Job Title: Director - (U.S. Healthcare BPO - Payer / Provider) Reporting to: Global Head Training Work Location: Iloilo, Western Visayas, Philippines - Work from Office ( Relocation Benefits Provided ) Working Hours/ Days: 9 Hours / 5 Days a Week Shift: US...
- ...Job Description Responsible for researching, planning, developing, and conducting corporate/organizational training programs to employees to increase productivity for various departments. Responsibilities Training and Development Designs training materials...
- About ADA ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity. What...
- ...As a Sales Associate , you will primarily be responsible in promoting the loan products of the bank. You will take an active role in achieving the targets of your assigned area. You will establish and maintain good relations with the clients. Bachelor's degree graduate...
- About the role You'll play a key role in keeping our operations running smoothly. Every day brings a variety of tasks that require focus, problem-solving, and timely decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent...
- ...keep current on programs (as applicable) • Contribute to maintaining forms and legends documents • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals...
- Description: Duties and Responsibilities: Qualifications: A graduate of BS Marketing or any related course Preferably at least 1-2 years of experience in Marketing/Sales/Public Relations/Customer Service Well-versed in Microsoft Office ...
- ...The Talent Operations Associate plays a crucial dual role in ensuring a smooth and positive experience for all candidates visiting the Recruitment Hub while efficiently managing administrative tasks and coordinating pre-employment assessments. This position serves as...
- ...As a Talent Sourcing Associate, you will be instrumental in supporting our Talent Acquisition Team in the support of fulfilling the hiring needs of our business, contributing to identifying the best talents in the industry. Your role will involve proactive candidate...
- ...accomplish the entry of information into the system Business Process Support Routes certain processes to other Business Process Associates if needed or as assigned Responds to any queries regarding matters of work in a customer-oriented approach Refers matters...
- ...Role Description This is a full-time on-site role as a Training and Quality Manager. The Training and Quality Manager is responsible for monitoring and evaluating inbound and outbound calls, developing training modules, designing and implementing training programs,...
- ** Experience in handling a Collections account is required ** The Supv Training and Quality assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is...
- ...Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the... .... Prepare a Performance Assessment/Appraisal (PA) for each associate at the end of each year. Take escalated calls from Escalation...
- ...command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick... ...information. Works independently within established procedures associated with the specific job function. Qualifications ~ Bachelor...
- COMPANY PROFILE: This company give their services in to their client on providing an insight or tool to help a professionals and business to make their decisions much better. And it’s been over 32 years that their company give satisfaction to their client. Company...
- ...Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with... ...policies and procedures. Attend required manager development training • Promote the Concentrix values through both behavior and...
- ...assigned to sales team members comprising Sales Officers and Sales Associates. As part of meeting sales target, job holder is expected to... ...– Ensure team members are properly engaged and their training needs are timely met for them to deliver their roles. Stakeholder...
- We’re looking for a Customer Service Representative with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through...
- ...Job Title: Talent Connect - Iloilo 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...
- ...data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies...
- ...others solve issues Want to learn and grow your own knowledge in various IT fields In this role, you'll be the hero for all forefront associates as you will help navigate and deliver basic IT support daily. In doing so, you'll be exposed to many different IT scenarios,...
- We are looking for Respiratory Therapists / Associates for our Healthcare Account! What you will be doing: - Conduct intake interviews... ...,000 Flex Fund Allowance - +20% Night-differential - Paid Trainings and Leaves with conversion - HMO on Day 1 with 1 additional...
- ...responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by... ...Team Leaders and ManagersProviding input into selecting, training, developing, and completing performance appraisal of work group...
- ...you will earn (Up to more than P30,000 Monthly): - P26,000 Basic - +P1,000 Flex Fund Allowance - +20% Night-differential - Paid Trainings and Leaves with conversion - HMO on Day 1 with 1 additional dependent - 13th Month pay - Annual Appraisals based on performance...
- ...to extended leaves, mandatory leaves or vacancies in a branch or cash center. He/she is also expected to perform as a Service Associate or Teller whenever the need arises. Responsibilities: Cash Management Functions Deposit Operations Function Internal...
- ...Safety Management (BPO‑specific) Conduct regular site walk‑throughs to identify safety hazards in production floors, huddle areas, training rooms, pantries, and sleeping quarters Monitor workstation ergonomics to prevent work‑related musculoskeletal disorders common...
- ...specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct reports; Requires BA/BS; 1 year of experience in a leadership role and...
- ...Related coordination meetings. ~ Escalate serious non-compliances and unsafe practices to Project Management and HSE APAC Region. ~ Training & Awareness ~ Conduct HSSE onboarding & induction for staff and visitors. Ensure EPCC are conducting their internal induction to...
- ...manage broker partners Drive broker sales production and inventory movement Conduct project briefings, site tours, and sales training Monitor broker performance and sales pipeline Strengthen relationships with top-producing brokers and broker groups...
- ...Ruby Certifications (Preferred, Not Required) AWS Certified DevOps Engineer – Professional AWS Solutions Architect – Associate or Professional Google Professional DevOps Engineer Microsoft Azure DevOps Engineer Expert Certified Kubernetes Administrator...

