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- ...Job Description: Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates Participate in daily/weekly calls set-up by Training Managers to...
- ...Finance and Customer Care operations. In this role, you will be responsible for designing, delivering, and evaluating impactful training programs that build staff capability in financial processes, customer service excellence, and critical compliance standards ....
- ...ROLE DESCRIPTION This is a full-time on-site role for an OD & Training Associate, located in Lapu-Lapu City. The OD & Training Associate will support the design and implementation of organizational development strategies and training programs. Responsibilities include...
- ...solutions to deliver an outstanding partner experience. ROLE As a member of the COO L&D Global Team, the Financial Reporting Associate Training Consultant will work collaboratively with team members to deliver training solutions to the assigned business unit. Under...
- ...enduring global consumer group. The role We are looking for an experienced educator who will be in-charge of providing top-notch training and education for our Love, Bonito retail team in the Philippines. Reporting to the Retail Area Manager (Philippines), the ideal...
- ...Urgently hiring for one of our direct clients in the Philippines. Job Title: Lead Associate - Voice & Accent Training Location: Metro Manila Work Mode: Onsite Shifting schedule RESPONSIBILITIES: Conduct voice and accent training sessions...
- ...and measure the impact of new or improved processes rolled out to ensure achievement of desired outcomes. Coordinate creation of training materials, e-learning modules, and job aids across BPO partners Foster interactive and engaging learning experience to promote...
- ...providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. The Training Associate will play a crucial role in setting up the foundations in making this happen - from —by ensuring that all applicants...
- ...Description Are you passionate about developing talent and optimizing business outcomes through innovative training strategies As a Training & Development Analyst on our Talent Enablement Team you will play a key role in ensuring our learners are equipped with the...
- Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance...
- ...Duties & Responsibilities Ensure strategic alignment of the training cluster with business goals. Manage day-to-day training... ...for a multi-account setup. Other Requirements Reports to: Associate Vice President Education: Bachelors Degree (minimum requirement...
- ...disrupting how people work together. Role Overview As a Training Facilitator in our Talent Development team, you will play a... ...delivering impactful training and professional learning experiences to associates in the U.S. healthcare and insurance domain. You will...
- ...Urgently hiring for one of our direct clients in the Philippines. Job Title: Lead Associate-Process Training(USRN) Location: Metro Manila Work Mode: Night Shift (WFH) Responsibilities: Work with Operations Training and Quality teams to identify...
- Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance...
- ...work efficiently worldwide and grow with confidence. As a Training & QA specialist in the APAC CJ Team, you will play a vital role... ...upskilling, and refresher training programs for CJ Customer Care associates using blended learning formats (e-learning, live sessions,...
- Training Specialist plays a pivotal role in shaping the skills and expertise of our workforce. In this full-time position based in Taguig City, Metro Manila, you will design and deliver impactful training programs that drive professional development and enhance the capabilities...
- ...Short Summary: Experienced Training Specialist responsible for designing delivering and evaluating training programs for PHRNs and USRNs supporting US healthcare accounts. Skilled in performance gap analysis adult learning application and training governance. Adept...
- ...means speed or swiftness in Filipino. Discover more about us here: Position Overview: We are seeking a highly motivated Training Officer to join our dynamic Collections Training team. The ideal candidate must possess strong analytical skills to assess...
- ...Trainer - BPO 28,000.00 - 35,000.00 Lead training initiatives and shape future leaders. Ready to make your mark Apply now and... ...learning Responsibilities To train, support and mentor associates on required skills per client request To assist the...
- ...Role Overview: We are seeking a dedicated and experienced Training Officer to join our team and play a key role in training and supporting our network of drivers. The Training Officer will be responsible for educating new and existing drivers on the app's policies, safety...
- ...What Success Looks Like In This Role Delivers established and more complex training to meet the evolving needs of internal and/or external clients. Owns effort for new tools, technologies, and products in scope. From an internal perspective: o Delivers training...
- ...provide feedback to the Instructional Designer and Program Manager on needs and trends of the learning experience that will drive training enhancements or analysis across AGS, as well as coach and provide feedback to leaders and participants. This role is also responsible...
- ...About the role We are seeking an experienced and dynamic Training Supervisor to join our team at SM APPLIANCE (STAR APPLIANCE CENTER, INC.)'s head office in Pasay City, Metro Manila. As a full-time Training Supervisor, you will play a crucial role in developing and...
- ...alignment of service delivery with internal standards, compliance expectations, and customer satisfaction goals. It leads the QA and Training team in monitoring agent performance, conducting audits, and delivering effective onboarding and upskilling programs. The position...
- The Sr. Training Manager leads strategic training delivery across multiple locations driving performance for both new hires and tenured... ...of Asurion in all material designed Develop and manage new associate certification framework and curriculum to deepen agent subject...
- ...professionals with opportunities that drive innovation and operational excellence for global clients. We are hiring for the position of Training Specialist - Credit Card Operations (Fraud, Disputes & Collections) About the Role: We are seeking a Training Specialist -...
- ...Join Infosys BPM as an Account/Process Trainer in Clark Pampanga and jumpstart your career! General Responsibilities: 1. Training Needs Analysis: Ability to identify training needs accurately. Ability to extend follow- up support on the floor to sustain...
- ...Develop and deliver training programs for new hires and existing employees, focusing on product and process knowledge, customer service skills, and compliance. Conduct needs assessments to identify training gaps and recommend appropriate training solutions Create...
- ...Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data...
- ...Profile: With at least 1-3 years of experience as a Senior Training Manager Amenable to work onsite in Cebu City, Philippines... ...Ability to effectively present information to internal and external associates • Advanced Microsoft Office skills • Proven ability to...