Search Results: 24 vacancies
...About The Opportunity
Netrix Global is seeking a Tier 1 Support Technician is responsible for intaking Netrix Global customers phone calls, emailed incidents, and service requests. Performing initial assessments of alerts and escalating per customer procedures will...
...data warehouse portal.
Present via conference call or in person annual performance results and outcomes in accordance with client tier level benefits and the triage client review process.
Prepare all necessary stewardship documents for service review to included performance...
TASQ Staffing Solutions
Cebu
18 days ago
18400 Php
...facilitating complex transactions. High Prio Banking Agents strive to deliver exceptional service, ensuring that clients receive top-tier support and attention to meet their unique financial objectives and preferences.
Qualifications:
• At least HS Grad (old...
NeksJob Philippines
Cebu
a month ago
...ensure compliance with regulatory requirements.
Talent Development and Management:
Lead talent acquisition efforts to recruit top-tier professionals and build a high-performing team.
Develop and implement talent development initiatives, including training programs...
...provide technical support to customer inquiries ranging from hardware, software applications and operating systems following a multi-tiered approach. This includes managing the daily workload through an incident tracking system.
Resolve customer and field reported...
...Primary Responsibilities
Achieve shift sales target.
Address customer feedback and complaints during the shift, ensuring top-tier customer service.
Approve/disapprove leave applications during the shift in the absence of the Assistant Store Manager.
Assist...
...the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review.
PRIMARY RESPONSIBILITIES
Deliver customer centric care via phone, chat or email interactions with...
...interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
*Join our dynamic team at a top-tier Staffing co. in the flourishing BPO & Call Center industry.*...
...class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at
Continuum is an Equal Opportunity Employer and...
...., representing one of our esteemed clients, is currently seeking a Graphic and Web Designer. MyPortal is committed to sourcing top-tier talent to meet our client's design and web development needs.
As a Graphic and Web Designer, you will be pivotal in our design and...
...incident, and support incident management and escalation processes to the appropriate incident management teams.We are looking for Tier 1 level support that will investigate a diverse set of alerts. The role should adapt to any changes in security operations to comply...
...class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at .
Continuum is an Equal Opportunity Employer and...
...class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at .
Continuum is an Equal Opportunity Employer and...
...Requirements
People Management :
Lead a very team of listing Logistics Account Health and customer service teams across 2 tier team of Team Leads (TLs) and warrant an efficient and healthy work environment
Manage the on boarding and training activities for...
...class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at
Continuum is an Equal Opportunity Employer and...
...class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at .
Continuum is an Equal Opportunity Employer and...
...complex challenges on a global scale? We're on the lookout for a talented Network Engineer II - DCLAN to join our team!
This is a Tier 2 Engineer core support for the client network with responsibility for resolving 80% of incidents in the production environment....
.... Responsibilities:
TECHNICAL SUPPORT
• Act as Initial contact point for all MyChart service calls and workqueues
• Provide Tier 1 support to Customers that call in to the Regional Call Centre
• Assist Customers with filling out ServiceDesk tickets
• Triage...
Scarborough Health Network
General, Tudela, Cebu
4 days ago
...~ Must be able to pass a background check and be able to work in US shift
Job Qualifications: We are looking for a full-time tier 1 helpdesk support tech with strong communication skills and work ethic Minimum 2+ years in a Tier 1 Help Desk role in an MSP environment...
...class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at .
Continuum is an Equal Opportunity Employer and...
