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- ...make a difference, we are confident that we can achieve this goal. Job Description Acts as the primary point of contact for Tier 1 Select customers, managing end-to-end after-sales service delivery including technical, billing, and care support. Leads service recovery...
- ...telecommunications equipment. Maintain records and documentation of all support interactions and resolutions. Escalate complex issues to Tier 2 support while ensuring customer satisfaction. Requirements Educational Qualifications: Bachelors degree in...
- ...ROLE SUMMARY Our client is an MSP (Managed Services provider) servicing SMB clients in the New York area. They are looking for a L2/Tier 2 Technician who will troubleshoot, resolve, and document client technical issues. He/she will provide remote support and...
- ...stage of the process, if you do have any questions, please feel free to reach out We're looking for a Customer Success Engineer (Tier 1) to be the first point of contact for our customers. In this role, you'll provide quick, effective support to help customers get...
- ...Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking a highly skilled Remote Tier 3 Technician to join a growing managed IT services team. This role serves as the escalation point for complex...Remote job
- ...once and fast learner. If you are not familiar with LAN/WAN technologies, please do not apply. The Network Operations Center Analyst (Tier 1) performs routine tasks to maintain network and server equipment while relying on instructions and pre-established guidelines to...
- LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter:...
- ...About The Role We are seeking a proactive and experienced Tier 1 Support Team Lead to join our growing REST SOLUTION team. This role is critical to ensuring excellent first-line support, leading a team of Tier 1 engineers, and acting as the operational and technical...
- The Tier 1 Network Engineer serves as the first line of execution and support for standard network connectivity services for Network Infrastructure Delivery team. This role is responsible for managing day-to-day circuit activations, decommissions, service verification,...
- ...Our Company At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations...
- Company Overview REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime and improving productivity. In the process, we...
- ...Staff4Me is a leading technology company seeking a skilled and experienced Network Engineer (Tier 4) to join our dynamic team. As a Network Engineer (Tier 4), you will be responsible for designing, implementing, and maintaining complex network solutions to meet the business...
- ...growth ~900+ promotions given each year ~2,700+ leadership training courses A SNAPSHOT OF YOUR ROLE As a Support Analyst – Tier 1 , you will be the first point of contact for our clients, delivering outstanding customer support across phone and email channels....
- ...Desirable technical skills - VXLAN, EVPN, Network Automation Tooling, Python, Optical networks/DWDM. ~ Previous experience of tier2/ tier 3 network support. ~ Vendor certifications - e.g. JNCIA, CCNA, NRS I are desirable ~ Well organized and Willingness to Learn ~...
- ...for the right people to join our (great!) team to continue delivering exceptional experiences to our users. Role Overview The Tier 2 Support Manager is responsible for leading the Tier 2 support function, ensuring high-impact issues, bugs, and escalations are accurately...
- Role Details We are looking for an experienced Network Engineer with a strong background in Data Center LAN environments, certified with CCNP . The ideal candidate will have 4-5 years of experience in network engineering, with at least 3 years focused on supporting...
- ...Job Summary: The Tier 1 Service Desk Specialist is responsible in providing technical support to clients, diagnosing and resolving complex technical issues, and managing inquiries efficiently to ensure high levels of customer satisfaction. Tasks and Responsibilities...
- Job Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized...
- **PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING*** JOB TITLE: Help Desk Engineer- Tier II Work Type: Remote/WFH Fulltime Working Hours : Monday-Friday from 9am-6pm Pacific Time (1 hour lunch) Start Date : TBD ABOUT US: We are a Managed...
- ...based on your location and experience. We prioritize people who can do this successfully! Customer Onboarding Specialist (Expert Tier) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop...
- ...This is a remote position. SUMMARY We are seeking an experienced Tier III Support Technician to join our Managed Services team supporting nonprofit organizations. This role is responsible for handling escalated technical issues client portal requests and email...
- ...Job Description Job Title: Onboarding - Tier 1 People Leader Company: GM Philippines, Inc Job Summary:** As an Onboarding - Tier 1 People Leader, you will be responsible for overseeing and optimizing the onboarding experience for new hires at GM. You will lead...
- ...DUTIES and RESPONSIBILITIES: Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1 Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues...
- ...Technical Support Engineer (Tier 2) Location: Remote, U.S.Based Company | Employment Type: Full-Time About the Role We are seeking a highly motivated and hands-on Technical Support Engineer (Tier 2) to join the team supporting a fast-growing, U.S.-based...
60000 - 80000 $ per year
...At Proper Sky, you'll learn our systems, improve them, and bring value every day. About The Role The Support Desk Technician (Tier 2) at Proper Sky is a key member of our service delivery team, responsible for resolving complex technical issues, supporting...- Requirements High School Diploma, general education degree or equivalent Minimum of 2 years technical support experience is required, preferably with dedicated WordPress support experience Minimum of 1 year experience with CMS (e.g. Joomla, Wordpress, Drupal, ...
- Overview The interconnect engineer will be responsible for the execution of work requests. Our requirement would be to hire in lower cost resource centers that can support activity in all of our major carrier neutral DC's (Americas, EMEA and APAC). Resource skills...
1 $ per day
PROTECTION AND IMMUNITY, STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us! Awesome perks await in #WeAreTGT: Alabang! Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric...- ...Job Summary The purpose of IT support Engineer (Tier 1) is to provide the first level of support to deliver quality service to customers and be able to meet or even exceed service or operational level agreement (SLA or OLA). This is fulfilled through working with applications...
- ...growth startups and dynamic companies, from the comfort of their own homes. About the Role As a Technical Support Specialist (Tier 2), you'll be instrumental in ensuring that customers receive exceptional support for a suite of software products. Your role will...