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- ...Position: Technical Support Associate Location: Philippines About LRN: LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the...
- ...Description Assist customers with technical issues related to products and services. Provide pre-sale technical support to clients exploring solutions. Maintain strong customer relationships through effective communication. Document customer interactions and...
- ...Provide first-line technical support to end users regarding hardware and software issues. Diagnose and resolve problems in a timely manner, ensuring minimal disruption to business operations. Assist with the installation, configuration, and maintenance of IT equipment...
- ...Provide technical support in the pre-sale phase by addressing customer inquiries and product queries. Conduct product demonstrations to illustrate the features and benefits of offerings effectively. Engage in consultative sales techniques to understand client needs...
- ...Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams...
- ...Provide technical support to customers via phone, email, and chat. Assist customers with product setup and troubleshooting. Document customer interactions and follow up on unresolved issues. Collaborate with the sales team to ensure customer satisfaction. Deliver...
- ...Provide technical support to the sales team and customers. Assist in product demonstrations and presentations. Respond to customer inquiries and troubleshoot technical issues. Collaborate with engineering and product development teams. Prepare detailed documentation...
- ...Description Provide technical support to sales teams and customers. Assist in pre-sale product demonstrations and setup. Manage customer inquiries and resolve issues efficiently. Coordinate with the technical department to translate client needs into product...
- ...Description Provide technical support to end-users regarding hardware and software issues. Assist in the installation, configuration, and troubleshooting of IT equipment. Maintain and manage computer systems and networks. Document support requests and resolutions...
- ...The Sales Technical Support acts as a trusted technical advisor in a pre-sales capacity, partnering closely with account teams and channel partners to deliver innovative IT solutions. This role involves defining and presenting solutions to address customer technology challenges...
23000 Php
...T Service Desk / Auditing Support Specialist (Onsite – Metro Manila) Location: CPT1, Metro Manila Work Setup: Permanent Onsite Employment Type: Full-time, Permanent Start Date: February 6, 2026 Salary Package: Up to ₱23,000/month Skill...- ...Provide technical support for hardware and software issues. Troubleshoot network connectivity and system performance problems. Assist in software installations and updates. Create professional and attractive ads and promotional videos. Create professional and...
- ...clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and... ...CompTIA A+ – foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Guide users through step-by-step solutions in a friendly and...
- ...Description Provide pre-sale technical support to customers. Demonstrate products and services to potential clients. Assist in resolving customer inquiries and issues related to products. Build and maintain strong relationships with customers. Collaborate...
- ...Description Provide technical assistance to customers regarding product features and troubleshooting. Collaborate with the sales... ...Duties: Able to work collaboratively in a team environment. Working Conditions: Office-based with some remote support as needed....
- ...Provide technical support and assistance to customers via phone, email, or chat. Diagnose and resolve technical issues related to software and hardware products. Collaborate with technical teams to enhance product support processes. Document customer interactions...
- ...Install, configure, and maintain computer hardware, operating systems, applications, and networks (routers, switches, firewalls). Technical Support: Act as the first point of contact for IT support, providing assistance to staff, troubleshooting hardware/software, and...
7 $ per hour
...U.S.-Based Technology Startup Seeking Technical Support & Operations Specialist Location: Remote (Applicants Must Be Based in the Philippines) Terms: Full-time, Independent contractor Compensation: $7/hr, negotiable based on experience Schedule: Monday...- ...Description Provide efficient and effective technical support to customers via phone, email, and chat. Diagnose and resolve technical issues while ensuring customer satisfaction. Document customer interactions and technical issues in the CRM system. Collaborate...
- ...Abbott seeks a Technical Support Associate to provide first-line support for diagnostic and medical device products in the Philippines. The role involves handling customer inquiries via phone and email, documenting complaints, troubleshooting technical issues, and ensuring...
- ...spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service...
- ...Description Provide technical support and assistance to customers regarding product features and functionality. Collaborate with sales teams to understand customer needs and provide suitable solutions. Assist in the preparation and delivery of technical presentations...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...communication protocols With hands on experience in monitoring, network diagnosis and network analytic tools For Associate IT Support Engineer: Bachelor’s Degree in Computer Engineering, Information Technology or equivalent One (1) to two (2) years working...
- ...Provide technical support and troubleshooting for hardware and software issues. Assist users in resolving IT-related inquiries and problems. Manage and maintain IT equipment, ensuring optimal performance. Document support actions and maintain records of user interactions...
- ...Provide first-level support to end-users for hardware, software, and network issues via phone, email, or in person. Install, configure... .... Respond to and resolve IT support concerns. Document technical issues, solutions, and processes. Assist with onboarding and...
- ...6 months of BPO experience as a CSR or TSR . Can explain technical issues clearly to people without a tech background. Has great... ...via inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service centers, and onsite...
- ...Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve hardware and software issues effectively. Document customer interactions and solutions in the CRM system. Collaborate with team members to improve...