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- ...AVAILABLE FOR FULL TIME & PART TIME JOB TYPE: Full time Admin Non-voice RESPONSIBILITIES: Determining the nature of incoming emails and prioritizing them according to their importance Screening incoming emails to determine whether they should be forwarded to the...
Cyberbacker Careers
Cainta, Rizal8 days ago - ...proactively prevent disruptions. Collaborate with IT, Product, and Learning teams to solve complex cases. Serve as the first line of support for critical incidents and after-hours issues. Document findings and help improve processes. What We’re Looking For:...
- ...Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Associate / Sr Associate - Email/Chat support Job Type: Full Time Grade: H2 Job Category: Associate Function/Department: Operations Reporting to: Team...
- ...behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research...
- ...We are looking for an experienced Email Marketing & Digital Communications Specialist to lead our email marketing initiatives while supporting our broader digital marketing and communications efforts. The ideal candidate is an email marketing expert with hands-on...
- ...This is a remote position. We’re looking for a data-driven Email Marketing Specialist to help grow revenue through email and SMS channels (Klaviyo and Postscript). This role is ideal for someone who enjoys building lifecycle campaigns, optimizing performance, and...
- ...Help Deliver High-Impact Email Campaigns Seen by Thousands If you're someone who enjoys combining technical accuracy with marketing... ...resolve issues related to email setup, formatting, and delivery. Support process improvements by identifying opportunities to streamline...
- ...seeking a highly strategic, data-driven Lifecycle Marketing Manager (Email Focus) to own the end-to-end lifecycle marketing program for our... ...developing campaigns that maximize inventory productivity and support business objectives. This includes creating targeted strategies...
- ...Shift Base Salary: Php 100,000 - Php 120,000 Industry: IT Solutions About the Job: Join our client's team as a Cloud & Email Security Specialist and leverage your expertise to manage and optimize email security, WAF services, and digital certificates. You will...
- ...Key Responsibilities Build-out, support, and troubleshoot VoIP systems for a growing customer base Configure extensions, DIDs, and... ...support for Asterisk-based PBX systems Assist customers via email, phone, and ticketing system Diagnose and resolve common issues...
- ...Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance.... ...and templates. User roles, agent permissions, and groups. Email notifications and approval workflows. Configuring service...
- ...The Security Operations Support Analyst provides Tier 1 support for the organization, with a primary focus on proactive security monitoring... ...service at all times Respond to incoming helpdesk calls, emails, and support requests Manage support tickets within team and...
- ...contact for customers seeking technical assistance over the phone or email Perform troubleshooting through diagnostic techniques and... ...process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services...
- ...directly to an Operations Supervisor/ Team Leader. Professionally handle high volumes of incoming inquiries from customers (calls, emails, chats, social media, back office and other B2C/B2B channels) Thoroughly and efficiently gather customer information, assess and...
- ...seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one. With the diverse landscape of... ...technical support and troubleshooting to our customers via phone, email, and chat. Advise customers on product functionality, features,...
- ...and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 -... ...technical questions Provide technical support to customers using email, chat, and Zoom Handle multiple concurrent issues with...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity to... ...Respond to customer inquiries through various channels (phone, email, chat, social media) with a friendly and helpful attitude....
28000 - 32000 Php
...is looking for a motivated and proactive Inside Sales & Sales Support to join our growing team. In this remote role, you will be responsible... ...Prospect and engage potential clients through email, phone calls, SMS, LinkedIn, and other social media platforms....- ...define requirements Provide comprehensive Customer/Technical support services to support center customers Work within Service Level... ...at the end of the service Create and submit detailed call/email logs documenting customer interactions. Accuracy, thoroughness,...
- ...EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support , you are the operational and cultural leader of your frontline... ..., given time zone differences. Familiarity with APIs, email infrastructure, DNS, HTML, CSS, and javascript. Nice to have...
- ...ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for handling customer support... ...products and services. In this role, you will work across email, chat, and calls to address customer inquiries, troubleshoot product...
- ...field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment.... ...exceptional real-time support to advertisers through live chat, email, and ticketing platforms like Zendesk and Salesforce. Expertly...
- ...ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing system Provide first-level support for all IT - hardware, software, applications and network issues. Diagnose and troubleshoot...
- ...We are seeking a Customer Support Associate to join a growing team in Makati. The ideal candidate will provide excellent customer service... ...promptly and professionally to customer inquiries via phone, email, and chat Assist customers with their concerns and provide appropriate...
- ...within defined OLA timelines with complete details Provide regular status updates based on incident priority Follow approved support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides Requirements...
1 $ per day
...AND IMMUNITY, STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us!... ...devices and applications. Troubleshoot Windows, Microsoft 365, email, and access-related issues. Support remote access and secure...- ...Insurance Position Overview The Account Executive is responsible for providing efficient technical support to the company’s clients and their customers via phone, email, or chat, addressing basic technical issues, and performing predefined tasks. This role includes...
- ...Role Purpose: Responsible for resolving incoming telephone and email requests within the agreed service levels as well as handling... ...responsible for assisting the Team Lead in the daily monitoring of support issues reported by the field and assures Help Desk Analyst (...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. This is a day shift role aligned to Australian business...
- ...Customer Support & Reservations Associate In this role, you will play a central part in delivering a seamless and memorable guest experience... ...to inquiries across multiple channels, including website, email, and social media Manage reservations end-to-end, including...
