Get new jobs by email
- ...Position Summary The Manager of Technical Support oversees our APAC Technical Support Engineers in both tactical operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet their goals. The Manager...
- ...RESPONSIBILITIES Provide first line support to SGS affiliates and external clients... ...priority Validation and evaluation of technical and or operational information pertaining... ...troubleshooting via phone and remote access tools Managing Incidents throughout their lifecycle...
- ...empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving... ...customer issues within a skill-based routing model. This role manages support cases across Five9's core services, integrations, and...
- ...and Responsibilities: Provides customers with basic technical support in preventive maintenance, troubleshooting and repair... ...Other Requirements: Skills: Teamwork, Self-Management, Critical Thinking, Adaptability/Flexibility, Fast Learner...
- ...role will involve providing world-class customer service and technical support for our vector database and all Pinecone products. The ideal... ...fundamental search and AI concepts. Job Responsibilities Manage and resolve customer inquiries in a timely and effective...
- ...Job title: Customer Technical Support Job Details Hours: Full Time Location: Fully remote. This opportunity is open to you... ...the team. • Lead initiatives for team improvement chosen by managers. • Provides help to management, including hiring and...
- ...assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00... ...customer needs and provide product feedback to product management and engineering Participate in internal projects and initiatives...
- ...employees to be their authentic selves. Overview: The Technical Support Specialist is a cross-functional technical expert responsible... ...communication skills Ability to work independently and manage multiple escalations concurrently High level of attention...
- ...Technical Customer Support Specialist Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral... ...to escalations while keeping detailed case notes Manages customer expectations and experience to deliver high customer...
- ...Overview: Broadridge is seeking a proactive and skilled Technical Support Engineer to join our Global FIX Support team. This role involves... ...critical thinking and analytical skills, with experience in managing multiple issues. Education: Bachelor's degree in...
- Job Type Full-time Description As a Technical Support Representative , your main role is to provide technical/service assistance and answers users questions, assisting users by guiding or educating them on how to use our Lofty platform. Resolve all issues...
- ...week, and full availability for the entire duration of the program is mandatory in order to be eligible. About The Role As a Support Intern at Tricentis, you will work alongside experienced professionals on real projects that directly impact our products,...
- ...future of work itself. Join us and be part of a bold innovative team thats redefining whats possible! Youll be managing a team of Technical Support Specialists and lead the team to green pastures! Having the ability to dive deep into technical tickets that require...
- ...Consultant your role will involve providing support to employees in installing and... ...and other related devices. . Providing technical support and troubleshooting for hardware... ...backups as required. . Update Inventory management maintains a list of all IT assets and track...
- ...About the Role As a T1 Technical Support Specialist at StormGeo, you will provide first-level technical support to customers using our... ...) to support case resolution. Provide input to Product Management and Development teams based on case insights. Apply structured...
- ...Role Title: Technical Support Representative (Deep Technical / IT Specialist) Type: Full-time Remote/On-site Department: Technical... ...ticketing/help desk systems (e.g. Zendesk Freshdesk Jira Service Management ServiceNow). ~ Excellent English communication skills (...
- ...Responsible for project proposal design and sales support, including customer needs guidance,... ..., bid preparation and organisation, and technical exchange activities; 2. Develop and... ...implementation; 3. Compile and manage relevant technical documentation, and coordinate...
- ...empowering our employees to be their authentic selves. Technical Support Engineer - Hypercare Team Overview of Job Function:... ...environment. Job requirements are subject to change based on management discretion. Minimum Requirements: At least...
- ...organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance and... ...troubleshooting and follow-up Able to multitask and self-manage effectively Excellent interpersonal skills All MCI Locations...
- ...The Manager Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROADs customers in New Zealand and Australia receive best-in-class technical support their issues are resolved quickly and that we gather and track...
- ...committed to providing a positive and supportive work environment where all staff can thrive... ...through technological change. As a Technical Support Helpdesk Representative, you... ...recurring technical issues or patterns to management for proactive resolution. Provide...
- ...empowering our employees to be their authentic selves. Technical Account Manager To complement our rapid growth, Five9 is looking... ...candidate for this role will play a critical role in supporting Five9 clients by creating customized solutions designed to...
- ...innovative solutions, customer satisfaction, and technical guidance. You have the potential to lead... ..., strong work ethic, and a passion for managing successful quality outcomes for... ...Waterfall methodologies in the project Give support to project team by providing motivation...
- ...by providing timely, expert advice Act as the first level of support for questions, issues, and common tasks Prioritize cases and... ...Use written and verbal communication to resolve complex, technical issues Support the overall objective of the Client Carry...
- ...vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Manager of Customer Support, the Technical Engineer, Customer Support will be responsible for delivering expert assistance to clients across all current...
- ...techniques. Escalate complex or unresolved issues to higher-level support or engineering teams when needed. Guide customers on product... ...for both voice and written channels. Basic understanding of technical concepts (networking system setup software basics). At DXC...
- ...a fire within you. So, what's the role all about The Technical Account Manager is a trusted advisor to NICE's enterprise customers, responsible for delivering a high-quality post-implementation support experience through proactive service management and reactive...
- ...Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global... ..., customer migrations, and channel changes. Document and manage partner issues accurately, ensuring thorough and timely case...
- ...offshore team in the Philippines, and we are looking for a Technical Account Manager (TAM) to join our team As a Technical Account Manager (TAM... ..., helping them find new use cases, and their liaison with support and engineering. Job Description : Train customers...
- ...Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of... ...Head of US Projects, FM , the Senior Technical Project Manageris responsible for ensuring... ...The role of the Senior Technical Project Manager is to plan, execute, and finalize...