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- ...future of work itself. Join us and be part of a bold, innovative team that's redefining what's possible! You'll be managing a team of Technical Support Specialists and lead the team to green pastures! Having the ability to dive deep into technical tickets that...
- ...can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Manager, Technical Support (Customer Success) oversees a team responsible for delivering top-notch support for businesses using NiCE software products...
- ...sustainable solutions. Job Summary The Service Operations Manager is responsible for overseeing the entire service management... ...Management Lead and manage a team, providing guidance, feedback, and support. Set goals and KPIs for team members and monitor performance...
- ...for the performance and direction through multiple layers of management. Develops and executes strategies for a function that span... ...internal or external). Develop/oversee/deliver operational or technical training required by the team. Works on Service Delivery...
- ...The Technical Support Operations Manager plays a pivotal role in providing leadership, guidance, and operational direction to the Managed Services support organization. This position ensures that all technical teams are fully supported, service levels are consistently...
- ...Position Title: Technical Support Manager About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along...
- The Associate Manager, Technical Support is responsible for managing and guiding a team of technical support professionals who provide advanced diagnostic, troubleshooting, and technical support services for sophisticated systems, hardware, and software. The role provides...
- ...Level 3 as needed Document all actions taken during incident management within the ticketing system, ensuring clear communication and... ...sharing Coordinate with the Operations Manager and other support teams to facilitate timely resolution of complex issues and service...
- ...The Manager Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROADs customers in New Zealand and Australia receive best-in-class technical support their issues are resolved quickly and that we gather and track...
- ...simplifies the creation of end-to-end privacy management programs for global organizations.... ...hours, and a work from home environment. We support employees with their own industry... ...responsible for managing and providing Tier 1 technical support for TrustArc's award-winning...
- ...Hours if needed Are you an experienced SME Tier 2/3 tech support agent and expert in remote connection assistance on Windows PC... ...looking for skilled subject matter experts at the Tier ⅔ level of Technical Support for computer software problems with a strong background...
- ...Job Description Provide timely technical assistance for Freshservice-related issues.... ...Freshservice features across IT teams. Support business operations through proactive maintenance... .... Scope of Services Incident Management & Issue Resolution Troubleshooting...
- ...Work experience required ~1 or more years' experience as technical support role supporting large scale enterprise environment... ...understanding of Incident, Request fulfillment, and Problem management. In depth knowledge of Windows 11, Office 365, MS Outlook, MS...
- ...and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the... ...Responsibilities Reproduce customer environment and run tests Manage and address electronic tickets efficiently Liaise...
- ...About the role RCG Global Services are seeking a talented Technical Support to join their team in Mandaluyong City, Metro Manila. This is... ...high-performing technology team. Key Responsibilities Manage daily operations related to backup and storage systems. Oversee...
- ...JOB OBJECTIVE: This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting...
- ...Technical Support Representative (Software Integrations, Full-Time, Remote – Philippines) We are a fast-growing software integration... ...tech Experience with CRM, marketing automation, back-office management, accounting, or finance software Hands-on experience with...
- ...Responsibilities User endpoint and peripheral support (laptops, desktops, printers, mobile devices) Network connectivity troubleshooting... ...support (corporate systems, Microsoft 365, ERP, etc.) Asset management, equipment deployment, and recovery IT service request...
- ...LOCATION : Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Philippines JOB DESCRIPTION: ~ The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals...
- ...Role Description This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be... ...customers, troubleshooting and resolving technical issues, managing support tickets, and ensuring customer satisfaction. In addition...
- ...We are currently looking for a dedicated and experienced Technical Support Engineer to join our team, playing a vital role in providing... ...ensuring effective resolution and communication. Ticket Management - efficiently manage and track customer issues using our ticket...
- ...organization. We're seeking skilled and customer-focused Technical Support Representatives to provide technical assistance and troubleshooting... ...troubleshooting and follow-up Able to multitask and self-manage effectively Excellent interpersonal skills CONDITIONS...
- ...Growing together. Primary Responsibilities: Provides technical support to the enterprise, third-party vendors, patients, and... ...routine problems or conduct routine analyses Performs incident management response and restoration determination of issue priority, provisioning...
- ...process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee... ...Ensure customer feedback is properly channeled into Product Management and Research & Development Identify opportunities to...
- ...ensure customer satisfaction. Customer Support: Identifying customer needs and helping... ...issues to the appropriate supervisor or manager for resolution as needed.... ...solutions. Experience: 1-2 years in technical support handling international customers...
- ...The Technical Support Engineer assists customers by building and submitting their iOS and/or Android apps to the applicable app stores for... ...presentation skills at all levels – colleagues, clients and top management. Results-oriented, resourceful, and a good team player....
- ...and is committed to doing well by doing good. Job Title: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department... ...will you contribute Reporting to the Customer Support Manager , the Technical Support Engineer is the key interface between...
- ...empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving... ...customer issues within a skill-based routing model. This role manages support cases across Five9's core services, integrations, and...
- ...Your career in tech support starts here. Step into a role where you'll sharpen your technical skills, solve problems with confidence, and grow while ensuring customers... ...technical issues in a customer relationship management (CRM) system Provide excellent customer service...
- ...challenges. With a commitment to delivering the best service management experience possible,many clients have partnered with us for... ...integral part of thegroup's success. Essential Duties The Technical Support Administrator will support Inbound, Outbound Calls and Email...