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- ...future of work itself. Join us and be part of a bold, innovative team that's redefining what's possible! You'll be managing a team of Technical Support Specialists and lead the team to green pastures! Having the ability to dive deep into technical tickets that...
- ...can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Manager, Technical Support (Customer Success) oversees a team responsible for delivering top-notch support for businesses using NiCE software products...
- ...sustainable solutions. Job Summary The Service Operations Manager is responsible for overseeing the entire service management... ...Management Lead and manage a team, providing guidance, feedback, and support. Set goals and KPIs for team members and monitor performance...
- ...Position Summary The Manager of Technical Support oversees our APAC Technical Support Engineers in both tactical operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet their goals. The Manager...
- ...The Technical Support Operations Manager plays a pivotal role in providing leadership, guidance, and operational direction to the Managed Services support organization. This position ensures that all technical teams are fully supported, service levels are consistently...
- The Associate Manager, Technical Support is responsible for managing and guiding a team of technical support professionals who provide advanced diagnostic, troubleshooting, and technical support services for sophisticated systems, hardware, and software. The role provides...
- ...Position Title: Technical Support Manager About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along...
- ...RESPONSIBILITIES; Business development and management Development, implementation, and... ...Repeat orders/SLA management Remote Sales Support Development of end user pricing... ...Business Development, and Customer Education & Technical Support Regulatory affairs,...
- ...Level 3 as needed Document all actions taken during incident management within the ticketing system, ensuring clear communication and... ...sharing Coordinate with the Operations Manager and other support teams to facilitate timely resolution of complex issues and service...
- We are looking for a Technical Support Representative to help increase troubleshooting capacity, reduce backlog duration, and improve time... ...Excellent verbal and written communication skills Ability to manage multiple cases and prioritize based on severity and impact...
- ...The ICT Officer is responsible for providing day-to-day technical support and ensuring the smooth, secure, and reliable operation of the... ...account administration, ICT security, hardware and infrastructure management, and data protection. Key Responsibilities Provide...
- ...The Manager Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROADs customers in New Zealand and Australia receive best-in-class technical support their issues are resolved quickly and that we gather and track...
- ...SUMMARY: The Engineering & Service Senior Manager is responsible for overseeing the... ...services, equipment maintenance, and customer support. The role involves leading service teams... ...customer satisfaction through effective technical and operational management....
- ...Role Overview: The Technical Support Specialist supports the day-to-day operations, maintenance, and troubleshooting of the organization... ...hardware. Support routine system checks, backups, and patch management. Help configure and deploy desktops, laptops, and...
- ...Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global... ..., customer migrations, and channel changes. Document and manage partner issues accurately, ensuring thorough and timely case...
- ...Job Requirements Bachelor's degree in Management Information Systems, Computer Science, Information Technology, or related field... ...systems, computer networks, and IT troubleshooting Can provide technical support and solve problems Effective decision making...
- ...As an IT Service Desk Analyst, you will provide desktop technical support to employees of the enterprise. Solid organizational skills along... ...issues to the appropriate support group as needed Proficiently manage the resolution of inbound technical contacts balancing...
- ...process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee... ...Ensure customer feedback is properly channeled into Product Management and Research & Development Identify opportunities to...
- ...Job description: Job Title: Technical Support Engineer Location: Onsite in Manila Employment Type: Contract About the Role:... ...satisfaction. Key Responsibilities: Monitor, triage, and manage incoming support cases via a shared queue. Prioritize and...
- ...candidate will be responsible for providing world-class customer support for our global customers, utilizing our award-winning network management software. The candidate will be responsible for answering technical support questions via phone, email, and other channels as...
- ...We are looking to hire 2 Technical Support Specialists! You will be responsible for monitoring and managing security systems installed and supported by our company. This role plays a critical part in supporting and upholding the integrity of each client's security protocols...
- ...characteristics and customer requirements, and effectively communicate the value of BC (back contact) products to clients. # Conduct technical visits and maintain relationships with clients, providing technical presentations and training to both customers and internal...
- ...typically include: Experience: Proven track record in a technical support or customer service leadership role, with a strong background... ..., etc.). Leadership Skills: Excellent team-building and management abilities. The capacity to motivate and guide a team to...
- ...About the team: As part of DataDome's European technical support team, you will have a direct impact and daily interaction with clients such... ...to our clients and Jira internally. The Eurasian team is managed remotely, and emphasizes collaboration and engagement amongst...
- ...want to learn, grow, and build a long-term career in a global organization. As a Technician I – Monitoring Service, you will support 24/7 monitoring operations by handling refrigeration and HVAC system alerts. You'll analyze alarms, assist customers, and ensure issues...
- ...Teamwork—it fosters a work environment of trust and unity. Role Description This is a full-time, on-site role for a Technical Support Staff based in Mandaluyong. The primary responsibilities include providing technical assistance, troubleshooting, and...
- ...least 6 months of BPO experience as a CSR or TSR. Can explain technical issues clearly to people without a tech background. Has... ...customers via inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service centers, and...
- ...simplifies the creation of end-to-end privacy management programs for global organizations.... ...hours, and a work from home environment. We support employees with their own industry... ...responsible for managing and providing Tier 1 technical support for TrustArc's award-winning...
- ...Job Description: Provide timely technical assistance for Freshservice-related issues.... ...Freshservice features across IT teams. Support business operations through proactive maintenance... .... Scope of Services Incident Management & Issue Resolution Troubleshooting...
- ...plant using company offered products. Support in installation and transition of... ...and improving workflows. Ad hoc record management and reporting relative to progress of the... ...provide actionable recommendations. Technical proficiency in industry-specific tools....