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- NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE / TECHNICAL SUPPORT REPRESENTATIVE Looking for your next career opportunity? Pulse Connect is hiring! We’re looking for motivated individuals to join our team as CSR / TSR. QUALIFICATIONS • High School / Senior High School...
Pulse Connect
Cainta, Rizal10 days ago - ...customer concerns Provide administrative support to the sales and service teams (e.g., scheduling, documentation, filing) Assist in... ..., and internal systems Coordinate closely with warehouse, technical support, and marketing teams to ensure smooth operations Handle...
EMN INTEGRA INC.
Cainta, Rizal24 days ago - ...Provide technical support for customers via phone, email, or chat. Diagnose and resolve technical issues related to products or services. Assist customers in understanding product features and functionality. Collaborate with other teams to escalate and resolve...
- ...Description Provide exceptional technical support to end-users via phone, email, or chat. Diagnose and troubleshoot software and... ...Level: 18 months years of experience in technical support or service desk roles Skills and Competencies: Proficient in Service Desk...
- ...requests pursuant to customer specifications for a 24/7 department operations. This position is also required to answer inbound calls, service requests, confirm work orders, perform graph analysis and troubleshooting of refrigeration and HVAC alarms of Basic and Resolution...
- ...Madimack is looking for a Costumer Service Representative (Technical Support Role) who will take initiative to identify core opportunities and set clear, actionable objectives. Works independently to develop strategies, overcome challenges, and achieve goals with minimal...
- ...prepare and submit project cost estimates to Service Manager/Sales/Marketing for project... .... 3. Coordinate with customer representatives and contractors/subcontractors for the... ..., Protection Engineering, Power Plant, Technical Services Contractor, or Manufacturing in...
- ...Job Title: German Bilingual Customer Service and Technical Representative (CS Tech Rep) Location: Quezon City , Philippines (On-site) Work Shift: Day Shift Employment Type: Full-time About the Role We are hiring a German Bilingual Customer Service...
- ...Description Provide exceptional customer service and technical support for Avalon Voice gadgets. Assist customers with troubleshooting and resolving product issues via phone, email, and chat. Educate customers on product features and functionalities to enhance...
- ...by effectively selling the company’s products and/or related services. Help in the completion and submission of bidding requirements... ...solving ability solutions for customers (consultative sales & technical service approach). Result-oriented and able to work both...
- ...Description Provide outstanding technical support to customers via phone, email, and chat. Diagnose and troubleshoot hardware and... ...level: 0–2 years of experience in technical support or customer service. Skills and Competencies: Strong problem-solving skills and...
- ...Description Provide technical support to customers via phone, email, or chat. Document and troubleshoot customer issues to ensure... ...Level: 1-3 years of experience in technical support or customer service Skills and Competencies: Strong customer relationship management...
- ...Provide excellent customer service by addressing inquiries and resolving issues in a timely manner. Assist customers in navigating products and services, ensuring a positive experience. Document customer interactions and feedback for continuous improvement. Collaborate...
- ...Provide exceptional customer service by assisting clients with technical inquiries and issues. Resolve customer complaints efficiently and effectively, ensuring customer satisfaction. Assist in pre-sale technical support by providing product information and answering...
- ...Description Provide exceptional technical support and assistance to customers via phone, email, or chat. Diagnose and resolve customer issues related to products and services effectively. Assist customers with product installation, configuration, and troubleshooting...
- ...related field , with at least 6 months of BPO experience as a CSR or TSR . Can explain technical issues clearly to people without a tech background. Has great customer service skills and stays calm and helpful. Willing to work onsite (Ortigas, Pasig City)....
- ...Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat. Educational Qualifications: High School diploma or equivalent. Experience Level: At least 6 months of TSR experience or Technical background; training...
- ...Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed Follow up with manufacturers, service providers, and internal teams on open tickets Meet client SLA targets for MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to...
- ...like Wireshark for deep-dive packet analysis and RCA. Monitor service alerts and incidents via dashboards and monitoring tools.... ...onboarding and UCaaS platform configuration. Maintain and update technical documentation and knowledge base articles. Participate in...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware... ...base of common technical issues and their solutions to enhance service delivery. Support the installation and maintenance of...
- ...Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...Description Assist customers with technical issues related to products and services. Provide pre-sale technical support to clients exploring solutions. Maintain strong customer relationships through effective communication. Document customer interactions and...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware... .... Experience Level: 0–2 years of experience in customer service or technical support. Skills and Competencies: Excellent customer...
- ...Provide technical assistance to potential customers during the pre-sales process. Collaborate with the sales team to understand customer... ...and Duties: Strong understanding of technical products and services offered by the company. Qualities and Traits: Excellent...
- ...CXApp Philippines is hiring a Technical Support Representative to provide fast, friendly, and accurate product support. In this role, you’ll serve... ...Exhibit strong customer focus and empathy, delivering service via phone, Zendesk, and Slack. Analyze problems and develop...
- ...Job Description : Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and service-related technical inquiries. Ensure accurate and timely resolution. Qualifications : High School Graduate or...
- ...Description Provide technical support to customers via phone, email, and chat Assist customers with product setup, troubleshooting... ...Collaborate with technical teams to resolve escalated issues and improve service quality Requirements Educational Qualifications: High...
- ...Description Provide exceptional customer support via phone, email, and chat. Diagnose and resolve technical issues related to products and services. Document customer interactions and follow up to ensure resolution. Collaborate with technical teams to escalate...
