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- ...Provide technical support for customers via phone, email, or chat. Diagnose and resolve technical issues related to products or services. Assist customers in understanding product features and functionality. Collaborate with other teams to escalate and resolve...
- ...requests pursuant to customer specifications for a 24/7 department operations. This position is also required to answer inbound calls, service requests, confirm work orders, perform graph analysis and troubleshooting of refrigeration and HVAC alarms of Basic and Resolution...
- ...Madimack is looking for a Costumer Service Representative (Technical Support Role) who will take initiative to identify core opportunities and set clear, actionable objectives. Works independently to develop strategies, overcome challenges, and achieve goals with minimal...
- ...Description Provide exceptional customer service and technical support for Avalon Voice gadgets. Assist customers with troubleshooting and resolving product issues via phone, email, and chat. Educate customers on product features and functionalities to enhance...
- ...prepare and submit project cost estimates to Service Manager/Sales/Marketing for project... .... 3. Coordinate with customer representatives and contractors/subcontractors for the... ..., Protection Engineering, Power Plant, Technical Services Contractor, or Manufacturing in...
- ...Job Title: German Bilingual Customer Service and Technical Representative (CS Tech Rep) Location: Quezon City , Philippines (On-site) Work Shift: Day Shift Employment Type: Full-time About the Role We are hiring a German Bilingual Customer Service...
- ...expand. Will proactively promote and sell active ingredients for cosmetics and cosmeceuticals to assigned territory Will give technical support and work closely with clients' R&D in their product developments. Will manage and develop the assigned territory and...
- ...Description Provide high-quality technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to products and services. Collaborate with team members to resolve customer issues efficiently. Assist in processing...
- ...Provide exceptional customer service by assisting clients with technical inquiries and issues. Resolve customer complaints efficiently and effectively, ensuring customer satisfaction. Assist in pre-sale technical support by providing product information and answering...
- ...Description Provide exceptional technical support and assistance to customers via phone, email, or chat. Diagnose and resolve customer issues related to products and services effectively. Assist customers with product installation, configuration, and troubleshooting...
- ...Provide excellent customer service by addressing inquiries and resolving issues in a timely manner. Assist customers in navigating products and services, ensuring a positive experience. Document customer interactions and feedback for continuous improvement. Collaborate...
- ...related field , with at least 6 months of BPO experience as a CSR or TSR . Can explain technical issues clearly to people without a tech background. Has great customer service skills and stays calm and helpful. Willing to work onsite (Ortigas, Pasig City)....
- ...Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed Follow up with manufacturers, service providers, and internal teams on open tickets Meet client SLA targets for MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to...
- ...Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat. Educational Qualifications: High School diploma or equivalent. Experience Level: At least 6 months of TSR experience or Technical background; training...
- ...like Wireshark for deep-dive packet analysis and RCA. Monitor service alerts and incidents via dashboards and monitoring tools.... ...onboarding and UCaaS platform configuration. Maintain and update technical documentation and knowledge base articles. Participate in...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware... ...base of common technical issues and their solutions to enhance service delivery. Support the installation and maintenance of...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware... .... Experience Level: 0–2 years of experience in customer service or technical support. Skills and Competencies: Excellent customer...
- ...Key responsibilities On-site installation and servicing - Visit clients to install, maintain, and repair large-format printers and... ...usage, and troubleshooting of machines during client visits. Technical reporting - Complete service reports and communicate field...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...Description Assist customers with technical issues related to products and services. Provide pre-sale technical support to clients exploring solutions. Maintain strong customer relationships through effective communication. Document customer interactions and...
- ...Provide technical assistance to potential customers during the pre-sales process. Collaborate with the sales team to understand customer... ...and Duties: Strong understanding of technical products and services offered by the company. Qualities and Traits: Excellent...
- ...CXApp Philippines is hiring a Technical Support Representative to provide fast, friendly, and accurate product support. In this role, you’ll serve... ...Exhibit strong customer focus and empathy, delivering service via phone, Zendesk, and Slack. Analyze problems and develop...
- ...Job Responsibilities: •Provide technical assistance to customers via phone, chat, or emai •Troubleshoot hardware, software, and network... ...-level support when necessary • Maintain excellent customer service and communication Qualificatios: • Bachelor's Degree...
- ...the company’s products and/or related services. (2) Help in the completion and submission... ...for customers (consultative sales & technical service approach). (4) Result-oriented... ...Hours 8AM-5PM but flexi-time for Sales Representative Location NCR, Region XII,...
- ...Provide excellent technical support to customers via phone, email, or chat. Troubleshoot and resolve customer issues related to products and services. Document customer interactions and maintain accurate records in the CRM system. Educate customers on product...
- ...The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects.... ...and routers. Assist in network testing, commissioning, and service activation. Troubleshooting & Issue Resolution Diagnose and...
- ...degree in Chemistry, Microbiology or Molecular Biology Technical Sales Representative - South Luzon ~ The ideal candidate will have a solid... ...through responding to customers, forecasting, arranging services, and ordering new products. Generate new leads and tackle...
- ...COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: Technical Support Representative Company Industry: BPO Work Location: Clark Pampanga Work Schedule: Shifting schedule Salary: Php 30,000 - 40,000 Work Set...