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- ...Description Provide first-level support to customers regarding technical issues related to telecommunications services. Diagnose and resolve technical problems through various communication channels. Document customer interactions and technical findings in the...
- ...Qualifications: At least 1 year Tech Support / Technical Customer Service experience Voice / International BPO experience High School Graduate (Old Curriculum) or Senior High School Graduate B2 English proficiency Tech-related course is preferred Good...
- Description Serve as the primary point of contact for customer inquiries and issues. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints and provide appropriate solutions and alternatives. Maintain ...
- ...provide appropriate solutions. Handle customer inquiries and issues via phone, email, or chat. Provide technical assistance and support for hardware and software issues. Maintain records of customer interactions and transaction details. Collaborate with team...
- ...Job description Key Responsibilities Team Leadership & Service Delivery · Supervise and guide the technical support team in providing effective and timely support to teachers and academic staff. · Monitor service requests and ensure issues are resolved within...
775000 $ per day
...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...775000 $ per day
...compromising performance. Forecasting & Budgeting: Build and maintain cloud cost forecasting models to predict future spending and support financial planning. Collaborate with finance teams to integrate cloud costs into overall business forecasting and budgeting...775000 $ per day
...preparation of new and existing data and sources with high level data management, analysis and visualization knowledge helping and supporting operations and clients in understanding the deliverable and final output. Develop and maintain reporting and analytics...- ...situations and handle any customer escalations. In addition, he/she is responsible for assisting the Team Lead in the daily monitoring of support issues reported by the field and assures Help Desk Analyst (Level I Analyst) awareness. Job Responsibilities: Adhere strictly...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE The Senior Team Captain, Tech Support is responsible for leading high-performing technical support and operations teams while ensuring exceptional client outcomes,...
- ...behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns...
1700 - 2200 $
...Tech Support/ Client Service Specialist Compensation: $1,700 - $2,200 USD/month Location: Remote, Philippines Employment Type... .... At the same time, they must be polished enough to represent the company directly with clients. The strongest candidates...775000 $ per day
...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...- ...Customer Support Representatives provide a critical front line of support via telephone, email and webchat for the client's customers. Customer... ...and maintain relationships with our valued broker networks Tech savvy, inquisitive, and the ability to pick up new...
- ...Description Provide technical support to customers via phone, email, or chat. Assist in troubleshooting hardware and software issues... ...Experience Level: 0–2 years Skills and Competencies: Tech-savvy with basic troubleshooting abilities Qualities and Traits...
775000 $ per day
Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues...- ...Job Description We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance. Responsibilities: Handle technical inquiries via phone, chat,...
- ...The role of a technical support representative is about helping people navigate problems with technology. Whether it’s via phone, email, or live... ...fixes or workarounds Escalating bigger issues to senior tech teams when needed Keeping detailed notes on what was done...
18000 - 37000 Php
...WELCOME! ~20% Night Differential ~ Paid Training & Incentives ~ HMO & Government Benefits ~13th Month Pay ~ Vacation Leave / Personal Time Off PAID ~ Anniversary Bonus ~ Annual Performance Increase ~ WORK ONSITE with a professional & supportive team...- ...are adept at working with various technologies and software, often required to remotely access user systems to identify the root cause of problems. Can start ASAP Must have 6 months telco or tech experience At least HS Graduate Good communication skills...
- ...platform usage and integration with PMS & security systems Customer Support Respond to inquiries via chat, email, or phone Guide users... ...related field (or equivalent experience) Prior experience in tech support, especially with IoT or smart home devices an advantage...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional... ...written and verbal communication skills in English. • Tech-savvy and eager to develop technical skills. • Proficiency...
- .... Can explain technical issues clearly to people without a tech background. Has great customer service skills and stays calm... ...customers via inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service centers, and...
- ...Customer Service Representative (CSR) – Join Endless Motion Marketing and Consultancy At Endless... ...marketing and consultancy firm, we support global online businesses with services spanning... ...Opportunity to develop skills in tech, gaming support systems, and client service...
100000 Php
Location: Quezon City Setup: Full-time | Onsite | Fixed graveyard shift Will be responsible for ensuring extraordinary service by promptly and accurately responding to phone calls from existing customers, making it easy for them to do business with us, and solving...- ...Digital Advertising Support Specialist (Tech & Consumer / Digi Ads) Job Description As a Digital Advertising Support Specialist, you will assist businesses and advertisers in creating, managing, and optimizing digital advertising campaigns across multiple online...
- ...Vertis North QC | Onsite | Nightshift TECHNICAL SUPPORT REPRESENTATIVE Job Requirements High School Diploma or Equivalent At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...