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- ...Description Provide first-level support to customers regarding technical issues related to telecommunications services. Diagnose and resolve technical problems through various communication channels. Document customer interactions and technical findings in the...
- ...Job description Key Responsibilities Team Leadership & Service Delivery · Supervise and guide the technical support team in providing effective and timely support to teachers and academic staff. · Monitor service requests and ensure issues are resolved within...
- ...Qualifications: At least 1 year Tech Support / Technical Customer Service experience Voice / International BPO experience High School Graduate (Old Curriculum) or Senior High School Graduate B2 English proficiency Tech-related course is preferred Good...
- Description Serve as the primary point of contact for customer inquiries and issues. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints and provide appropriate solutions and alternatives. Maintain ...
- ...provide appropriate solutions. Handle customer inquiries and issues via phone, email, or chat. Provide technical assistance and support for hardware and software issues. Maintain records of customer interactions and transaction details. Collaborate with team...
- ...Job Description We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance. Responsibilities: Handle technical inquiries via phone, chat,...
- ...behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns...
- ...BPO COMPANY TELCO TECH VOICE Description Provide technical support to customers via phone, email, or chat. Assist customers in resolving issues with products and services. Document and track customer interactions in the CRM system. Collaborate with the...
18000 - 37000 Php
...WELCOME! ~20% Night Differential ~ Paid Training & Incentives ~ HMO & Government Benefits ~13th Month Pay ~ Vacation Leave / Personal Time Off PAID ~ Anniversary Bonus ~ Annual Performance Increase ~ WORK ONSITE with a professional & supportive team...- ...Education and Experience: At Least 2 years of customer service experience preferred but not required Experience in email support role is an advantage High School Diploma or equivalent Required Knowledge, Skills and Abilities: Able to respond to customer...
1700 - 2200 $
...Tech Support/ Client Service Specialist Compensation: $1,700 - $2,200 USD/month Location: Remote, Philippines Employment Type... .... At the same time, they must be polished enough to represent the company directly with clients. The strongest candidates...- ...blockchain strategies since 2013. Must be Fluent in English Overnight - 1AM - 9AM EST COVERAGE TIME + Rotational On-Call Support Location is REMOTE Job Description: TechOps Engineer responsibilities: Responsible for system uptime and integrity...
- ...Within our Digital Core Modernization network, you will analyze client needs, implement software solutions, and provide training and support to enable seamless integration and utilization of business applications. As a Director, you will set the strategic direction and...
- ...platform usage and integration with PMS & security systems Customer Support Respond to inquiries via chat, email, or phone Guide users... ...related field (or equivalent experience) Prior experience in tech support, especially with IoT or smart home devices an advantage...
- ...We are looking for Audio Technical Support Representative to join our BPO team supporting an Audio Technical account. In this role, you will... ...problem-solving is highly encouraged. Why Join the Audio Tech Account? Work with an Audio Technical account and build your...
- ...Description Provide technical support and assistance to clients via phone, email, and chat. Troubleshoot and resolve customer issues efficiently and effectively. Document customer interactions and solutions in the support system. Assist in the development of...
- ...Description Provide technical support to customers via phone, email, or chat. Assist in troubleshooting hardware and software issues... ...Experience Level: 0–2 years Skills and Competencies: Tech-savvy with basic troubleshooting abilities Qualities and Traits...
- Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed Communicate with customers and technicians via Five9 SoftPhone Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed ...
- ...Description Provide outstanding technical support to customers via phone, email, and chat. Diagnose and resolve technical issues related to products and services. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...inspiring work that makes a difference—every day. As an Oracle Tech Consultant Manager, you will play a pivotal role in helping... ...needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications...
- ...Description Provide technical support to customers via phone, email, or chat. Diagnose and troubleshoot software and hardware issues. Document customer interactions and solutions accurately in the CRM system. Collaborate with team members to improve support...
- ...Description Provide first-level technical support for customers via phone, email, or chat. Troubleshoot and resolve technical issues related to products and services. Assist customers with the installation and configuration of products. Maintain and update...
18070 Php
...Tech Associate Department Technical / After-Sales Reports To CEO/COO Employment Type Full-Time Work Location On-Site (... ...dispatched. Maintain repair logs and track recurring issues to support product quality improvement initiatives. Escalate complex or...- Manage large amounts of incoming calls, chats, and emails Generate sales leads Identify and assess customers’ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate...
- ...Description Provide technical support to customers via phone, email, and chat. Assist in pre-sale technical inquiries to guide customers through product selection. Manage after-sales support, resolving customer issues promptly and effectively. Document customer...
- ...Job Summary We are seeking a Customer Support Associate (Voice) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while...
- ...Description Provide exceptional technical support to end-users via phone, email, or chat. Diagnose and troubleshoot software and hardware issues to ensure quick resolution. Document support requests and resolutions in the ticketing system. Collaborate with...
- ...The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as fiber networks, access...
- ...The Sales and Marketing Officer plays a crucial role in supporting the growth and sustainability of PhilUlama’s programs and services , particularly those related to halal industry development, certification services, training programs, and community initiatives....