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- ...technology and helping others In this role, you'll work to resolve technical requests or complex calls from customers. Whether it's getting... ...with active listening – identifying additional needs and supporting any upgrades in products and services Open and maintain customer...
- ...equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is...
- ...Summary The Customer Support Representative works under the direct supervision of the... ...resolves customer inquiries, concerns or technical questions, determining the appropriate actions... ...call history log to find solutions for basic to intermediate level issues. Master...
- Exceptional verbal and written communication skills Active listening and problem-solving abilities Strong organizational and time management skills Ability to remain calm and professional in stressful situations Adaptability to fast-changing environments and...
BPO Global Inc.
Pasigmore than 2 months ago - ...way we treat our valued clients, with utmost care. List of vacancies we have for you: • Customer Service Representative • Technical Support Representative • Sales Representative • Travel Associate • Healthcare Specialist • Financial Associate • Telemarketer •...
Orbit Teleservice NCR
Cainta, Rizalmore than 2 months ago - ...center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As... ...And Opportunities Free Training: Advance your skills through technical and non-technical training. Challenging Projects: Engage in...
- ...Technical Support Duties/Responsibilities • Perform presales visits and presentations, promote the technical aspects of Quandatics' solutions and benefits of analytical use cases to prospective clients • Develop solutions together with the Technical Team based...
- ...partners. Furthermore, we provide essential support to our engineering teams, helping them to... ...detect and solve highly complex technical challenges. Beyond immediate troubleshooting... ...issue tracking and project management. Basic understanding of financial concepts, settlements...
- ...Technical Support Engineer Location: Manila, Philippines Type: Remote (Full-Time) Hours: Full-Time (9pm-6am GMT+8) Company Overview... ..., Python, HTML/CSS, or any other relevant web technologies (basic knowledge tested via live or assigned tasks)....
- ...problems in a timely manner utilizing our support system Supports customer in a high... ...empathetic 1:1 discussion. Troubleshoot technical issue if required. Utilizes proprietary... ...mobile phones (eg. familiar with e-mail, basic internet/hardware troubleshooting, mobile...
- ...your career progression and turn your goals into reality as an integral part of thegroup's success. Essential Duties The Technical Support Administrator will support Inbound, Outbound Calls and Email transactions. Theremay be additional support for Chat...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...client and/or merchant technical support issues relating to point of service (POS)... ...close supervision. Computer Skills - Basic computer skills Industry Knowledge - Ability...
- ...ability to work within team environment. Self-motivated Amcor supports the career development of employees by encouraging qualified... ...industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of...
- ...transfers, e-wallets, and vouchers. We&aposre Hiring: Technical Support Engineer Intern Location: Makati City Internship Type:... ...Computer Science, Information Technology, or related field Basic knowledge of operating systems, networks, and troubleshooting...
- ...Technical Support Representative Job Description This section provides an organized description of the actual duties of agents especially those contained in the client-Alorica SOW and that are relevant to the expectations of the client from Alorica. Examples...
- ...Discover your 100% YOU with MicroSourcing! Position: Technical Support Engineer II Location: Eastwood, Quezon City Work setup &... ...rotation schedule. Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments....
- ...Role Details Type of Support: Omnichannel Technical (Email, chat, phone) Contract Duration: Permanent Work Schedule: To be determined... ...of the product. You'll be doing everything from answering basic customer questions to taking deep dives into customer workflows...
- ...About The Role Provide first level support for internal stakeholders on system updates and service requests using basic technical knowledge Assist in assuming initial ownership for the coordination, investigation Ensure proper documentation for all problems,...
- ...The Technical Support Consultant is responsible for providing proactive support and outstanding quality of service to customers using the range of products offered by Jcurve Solutions. Case Management Deliver timely responses to technical and procedural queries...
- ...Description We are seeking a Technical Support Representative to join our team in Southeast Asia. The ideal candidate will have a passion for technology and a desire to help customers troubleshoot and resolve technical issues. This role involves working closely with customers...
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components... ...knowledge of server operating systems (Windows/Linux). ~ Basic understanding of networking principles and device configurations...
- ...improvement for our employees (workshops, certification programs, learning sessions, etc.) Job Summary: Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services....
- ...Empower Teams, Elevate Experiences: Become Our Technical Support Engineer Team Leader Work Set Up: Onsite at the Sanctum, SM North EDSA... ...(EPP) and how they interact with scripts run on devices ~ Basic understanding of proxy and firewalls ~ Knowledge of configuration...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...client and/or merchant technical support issues relating to point of service (POS)... ...similar technology platforms Knowledge of basic networking concepts (e.g., IP...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared... .... Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments. Reproduce...
- ...The purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive...
- ...dynamic, fast-paced environment and has a strong track record supporting C-suite executives or founders in demanding operational roles.... ...Candidate & Team Coordination : Assist with candidate screening, basic onboarding plans, and team accountability. Administrative...Remote job
- ...RESPONSIBILITIES Provide first line support to SGS affiliates and external clients... ...priority Validation and evaluation of technical and or operational information pertaining... ...based applications and understands the basics of programming done on soft-wares. Experience...
- ...Job Summary: The Junior Technical Hardware Support Engineer is responsible for diagnosing, troubleshooting, and resolving technical hardware... ...products is a strong advantage. Technical Skills: Basic knowledge and experience in the following areas is required...
- ...Responsibilities: 1. Responsible for project proposal design and sales support, including customer needs guidance, proposal planning and... ...strategy analysis, bid preparation and organisation, and technical exchange activities; 2. Develop and review regional project product...
