Tech Ops Engineer (Overnight EST Support 1am -9am)
AlphaPoint
About AlphaPoint:
AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure, scalable, and customizable white label digital asset trading platform, AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets, as well as digitize assets. AlphaPoint and its award winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013.
Must be Fluent in English
Overnight - 1AM - 9AM EST COVERAGE TIME + Rotational On-Call Support
Location is REMOTE
Job Description:
TechOps Engineer responsibilities:
- Responsible for system uptime and integrity of customer systems - must be capable of building and architecting systems to maintain uptime
- Documenting technical designs and creating training materials and documentation
- Monitoring daily operations, including server hardware, software, and operating systems
- Managing installations, upgrades, and maintenance of deployments of Linux, virtual environments such as proxmox as well as containerized environments such as docker
- Work closely with dev-ops to implement and scale-up automation of core tasks
- Ensuring protection of data assets by maintaining strict security policies and guidelines
- Testing, troubleshooting, and modifying information systems so that they operate effectively
- Work alongside TechOps, IT staff, IT Security and System Administrators
Basic requirements:
- Bachelor’s degree in Information Technology, Computer Science or related field
- Expert system administrator for Debian based distributions
- Expert in computer networks, hardware, support, IT security, and tools
- Experience with multiple hosting environments (cloud, bare metal, VPS)
- Experience with various Databases and SQL (MySQL preferable)
- Highly organized, self-starter and detail-oriented
- Programming and scripting skills (Python, Bash, Ansible )
- Strong and effective communication skills
- Strong Linux, Proxmox, pfSense experience.
Preferred skills & experience :
- Passionate about the blockchain and Crypto space
- Experience with mission critical highly scalable systems
Here are some of the benefits of working at AlphaPoint:
- Competitive salary
- Remote Work Environment
- Unlimited Vacation
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