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- The Client Support Analyst acts as the initial point of contact for clients seeking assistance and oversees the initial triage, troubleshooting, escalation, and resolution of customer issues. This role involves engaging with clients to address inquiries regarding products...
- ...Title: Support & Testing Analyst Division: Technical Services Reporting to : Operations & Customer Success Manager SUMMARY The Support & Testing Analyst provides technical and administrative support for clients and internal teams, managing support tickets...
- Customer Support (90%) Solves problems through critical analysis, consultative questioning and relationship building Responds to incoming customer support questions, requests, and issues by analyzing and troubleshooting each situation and always providing the customer...
- ...diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at... ...underrepresented groups. About The Role The Senior Operations Support Analyst plays a key role in ensuring the efficient delivery of back-...
- ...get maximum value from our platform. As the first line of human support for escalations and advanced queries, you'll blend customer... ...alignment with our quality framework. Collaborate with senior analysts, product teams, and training/quality to continually improve the...
- ...to join an experienced team charged with the implementation and support of Trading Systems supporting from a Level 2 Support... ...status of each request until it is completed. Acts as Senior Analyst within the team that serves as an internal escalation of the junior...
- ...resolve inquiries and to obtain product and service updates. Raising customer awareness of products and services. Providing sales support and conducting customer escalation investigations. Participating in customer service and process improvement initiatives....
- A Product Analyst to provide application and technical support to FSM Supply Management for Infor global customers and partners. He/She is responsible for updating tickets for internal and external clients. Work closely with other teams to determine the fastest and greatest...
- ...Position Description: Job Description/ Position Description: CGI Philippines is looking for an Application Support Consultant with a strong background in Java and PL/SQL to support an Australian utility client. The role involves providing reliable application support...
- ...skills and a willingness to learn with an open mindset to interpret and apply findings effectively. Operations & Administrative Support: Provide logistical and administrative assistance to maintain smooth daily operations. Collaborate with global team members coordinate...
- Kroll Business Services (KBS) is seeking a Business Analyst to join our Support Operations organization in Manila. This position is part of Kroll's growing operational center supporting the U.S. business, including the Kroll Government Solutions team and other KBS service...
- ...mitigating an array of external cyber security threats with one unified solution. We are looking for a Cyber Threat Intelligence Support Analyst to be an integral part of our Services Intelligence teams, combining both cutting-edge technology and advanced threat...
- ...outstanding and ongoing requests Liaise with different internal and external groups through e-mail and phone calls Assist and support customers clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests Maintain a...
- ...impact in the world of trading operations As a Trading Services Analyst you will be the key connection between our business technology... ...diverse stakeholders. You will help drive process improvements and support critical trading activities across global markets. Join us to...
- ...financial reports and related analyses. Provides input in financial planning process creating and maintaining financial models. Supports senior analysts with comprehensive research and analysis. Studies and recommends ways to automate or improve current financial reporting...
- ...Description The Role Key Responsibilities Participation in day to day support call logging and allocation. Classify support issues received from users and allocate them with the support teams for resolution. Monitor and report on volume of support issues...
- ...organization and the expected business outcome ~ Conduct fit-gap analysis on product and develop reasonable working alternatives ~Support the product evaluation during the service definition phase ~ Exchange changes in functional and non-functional requirements from...
- ...offboarding requests recover assets and reimage devices. Coordinate work-from-home equipment procurement when applicable. Technical Support Provide Level 2 escalation support to resolve advanced technical issues. Troubleshoot diagnose and repair desktop laptop and...
- ...Description Join our team to shape the future of executive support. Be at the heart of managing complex administrative tasks and fostering... ...and strategic goals. As a Travel and Executive Support Analyst within the Business Support Management team you will play a...
- ...Description As a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and...
- Job Description: Process bi-weekly payroll and weekly incentives for Shopee Xpress Fleet and Backroom ensuring accuracy in pay rates, deductions and statutory benefits Review and validate payroll data for accuracy and addressing any discrepancies prior payroll submission...
- ...discrepancies in billing validation Follow and comply with internal controls to ensure that billing validation are accurate and supported by appropriate documentation Updating the system (SSP) accurately and in a timely manner Having an effective time management...
- ...voice matters your growth is prioritized and your success is celebrated. Brief Job Description: The role is responsible to support the companys official website implementations working on maintaining developing and improving Vertivs technology systems like Customer...
- ...accelerate their careers. Together we shape the evolution. The O pportunity Join our Financial Services APAC team as a Support Analyst based in Indonesia where youll work with our AS400 team to support mission-critical business applications. This role offers...
- Work Setup: Full Onsite (McKinley Taguig) Shift: Open to any shift HMO Package: Day 1 Start Date: ASAP Responsibilities: Accurate processing (setup and/or maintenance) of customer data, verifying information, compliance with SOX controls, and...
- ...Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines. Chevron supports its operations in the Philippines and worldwide through two subsidiaries: Chevron Philippines Incorporated (CPI), which manages...
- ...Description The Role Key Responsibilities Support direct and indirect sales campaigns and requests from regional/business offices. Participate in campaign discussions and contribute to implementation. Conduct data research and validation as per stakeholder...
- ...Job Overview Provides first level support on workstations or for applications. Essential Functions Processes and provides first level support for technical assistance and resources from internal and/or external customers. Communicates with end users to clarify...
- ...are valued. Your voice matters your growth is prioritized and your success is celebrated. POSITION SUMMARY The Service Support Analyst is an entry-level professional responsible for providing administrative and operational support to Vertivs Offering Team. This...
- ...lives of individuals families and communities around the world. Job Description: ~ This person will provide the necessary support to Head Market Development (Asset Management and Relationship Managers and to grow the business in their assigned territory. He/she...