Reporting Analyst

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work. 

About the Role (Your Why)

The Reporting Analyst is responsible for integrating data, develop, maintain and improve operational report forms and formats, information dashboards, data generators, canned reports and provide analysis as required.

What You’ll Do

• Maintain reporting databases and perform updates as necessary
• Develop and examine data to locate and resolve anomalies
• Collect and analyse data for reports
• Create effective business reports that provide insight
• Support the wider business through relevant analysis and reporting
• Develop creative solutions to complexities in the analysis.
• Establish and enforce best practices for Power BI development and governance
• Evaluate existing dashboards and recommendations for redesigns is needed
• Prepare clear written communications, briefs and technical documents

What You’ll Bring

• Proven proficiency in Power BI development, including report and dashboard creation and administration
• Strong knowledge of Data Analysis Expressions (DAX)
• Proficiency with Power Apps
• Experience in ServiceNow
• AWS, Snowflake or other modern data architecture knowledge
• Background in Microsoft Fabric is nice to have

• Strong analytical, and written and verbal communication skills
• Strong experience and understanding with ITSM process

Benefits

Our office is at BGC Taguig and we have hybrid work setup (Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment

Why Join Us Here at Datacom?  

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.