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- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...This is a remote position. SUMMARY This position is responsible for providing expert technical service desk support services to end users via the telephone or electronically. They will conduct initial assessments triage and resolve issues with application software...
- ...Job Title: L3 IT Helpdesk Support Agent Overview: We are seeking a proactive and customer-focused Helpdesk Technician to join our IT support team. This role is responsible for providing first/second-level technical support through both our ticketing system...
- ...Role Summary The IT Helpdesk Analyst Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets troubleshooting technical issues and ensuring...
- ...week ~ Client timezone: New Zealand Time As a Helpdesk Analyst youll be part of a team thats dedicated to creating a... ...Responsibilities: ~ First- and second-level support relating to our systems including Microsoft Windows network connectivity...
- ...PHT Employment Type: Full-Time Ready to do work that actually excites you? Seeking an L2 Helpdesk professional to provide advanced technical support and troubleshooting for complex issues escalated from Level 1 support. The role involves root cause analysis...
- ...WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal...
- ...Function: HR Operations Job Category: Business Enablement/Support All Job Posting Locations: Paranaque National Capital... ...Job Description: Position Summary The Global Learning Helpdesk is mainly responsible for providing initial responses and...
- ...Job Title Senior Analyst Helpdesk Job Description Summary Record and maintain up-to-date accurate complete and consistent lease... ...Operational and Reporting Duties : Manage workload efficiently support monthly KPI and ad-hoc reporting maintain data quality and comply...
- ...as the First point of contact for cases raised by the members and/or managers via call or HR Helpdesk Tool. . Answer phone calls received in English and/or assigned supported language. . Appropriately categorize prioritize assign and escalate cases to the correct...
- ...About The Role In this opportunity as a Product Support Specialist, you will: Provide product support to customers via phone,... ...research software highly beneficial Technical Support or IT Helpdesk experience What's in it For You Hybrid Work Model: We've...
- ...to be their authentic selves. Position Overview The Support Technician plays a critical role in ensuring smooth IT operations... ...Qualifications Experience: 1-2 years in IT support, helpdesk, or customer service roles enterprise-level experience preferred...
- ...dynamic work environment where fun meets results ! The Desktop Support Technician will support end users within our business for their... ...to add to our team. WHAT YOU WILL DO Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment...
- ...create awesome. And That's Where You Come In We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technical support to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of...
- ...About the role: Deliver exceptional customer experiences to corporate team members and brokers as a key part of the Level 1 Support team within Lendi this role youll provide top-notch support to the Lendi Group team ensuring smooth operations and resolving technical...
- ...tech-savvy and enjoy helping others Join our team as a Technical Support Representative and assist customers with troubleshooting and... ...and customer service abilities. Previous tech support or IT helpdesk experience is a plus. All MCI Locations ~ Must be...
- ...redefining whats possible! Youll be managing a team of Technical Support Specialists and lead the team to green pastures! Having the... ...~ Train and coach the team to improve soft and hard skills ~ Helpdesk software experience ~ Experience with project management...
- ...are looking for a highly detail-oriented and proactive Seller Support Specialist to ensure the seamless resolution of operational and... ...fast-paced operations support, logistics coordination, or service/helpdesk environment, preferably within e-commerce. ~ Experience in...
- ...About the Role In this opportunity as a Product Support Specialist you will: Provide product support to customers via phone email... ...research software highly beneficial Technical Support or IT Helpdesk experience #LI-JR1 Whats in it For You Hybrid Work...
- ...Looking to support an established Australian insurance brokerage specializing in tailored business insurance solutions The Opportunity This opportunity is ideal for an experienced broker support professional who thrives in a structured environment with established...
- ...the United Kingdom recruit and employ over 2 million people around the world. Our client is recruiting for Helpdesk Technicians to provide technical support to their clients. The ideal candidate will have excellent communication skills, a strong technical background,...Remote job
- ...right place. Join SolarWinds and grow with us! The successful candidate will be responsible for providing world-class customer support for our global customers, utilizing our award-winning network management software. The candidate will be responsible for...
- ...We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues... ...school Diploma/GED ~1-2 years of technical support or IT helpdesk experience in a contact center. ~ Strong knowledge of operating...
- ...the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and...
- ...Position Summary We are seeking a highly motivated and experienced Partner Support Engineer to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance for a wide range of services on our platform....
- ...the budget. They are looking for a highly organised, detail-driven, reliable and someone who enjoys keeping things in order and supporting a fast-paced operational team to take up a role as Operation Support - joining our team in Manila, Philippines! ASW Global...
- The Support Representative II plays a pivotal role in delivering exceptional customer service across the full customer lifecycle from onboarding to retention within a fast-paced SaaS environment. This role requires hands-on technical support experience and a deep understanding...
- ...About the job Support Engineer We're building a new 24/7 support engineering function and need technical experts who can debug complex cloud and Kubernetes issues. This is NOT traditional L1 support - you'll work directly with our compute platform, requiring deep technical...
- ...deliver a seamless online quoting experience paired with personalized service. They are currently seeking a detail-oriented Broker Support to assist with preparing quotes and proposals, maintaining policy records, managing renewals, and supporting administrative tasks....
- The Investment Support Associate is primarily responsible for providing support to the daily transactions undertaken by the Fixed Income, Equities, Investment Solutions, and Multi-Asset Portfolio Management Unit among which includes the booking, monitoring and coordination...