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- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...Role: Senior IT Helpdesk Manager Benefits Salary: 60000-70000 php Leave: 16 days PTO Public Holidays: Paid AU public holidays... ...Director and take ownership of building and delivering IT support across multiple brands (Remotee / Accountee / Recruit Sync)....Remote job
- ...within defined OLA timelines with complete details Provide regular status updates based on incident priority Follow approved support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides Requirements...
- ...affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes... ...(Meraki, LAN, WAN, VPN) ~Best practice service delivery and helpdesk methodologies ~PowerShell and AI scripting skills ~Strong...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs. Maintain documentation and ensure proper part return per Lenovo standards. Basic hardware...
- ...distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00 in US EAST time zone...
- ...Documenting software bugs and solutions. Assisting in the integration of software with other systems. Providing general support and performing other duties as assigned. Requirements Qualifications: Strong understanding of various software applications...
- ...close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one. With the diverse landscape of the real estate industry, we want diverse talent! We want to...
- ...security of a large multinational (and yet none of the downside) About the Role (your why) We are seeking an experienced Lead Support Analyst to drive high-quality application support delivery for a complex, enterprise-scale environment supporting over 200 applications...
- ...giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role...
- ...The Application Support Analyst is a hybrid of techie-lover, problem-solver, business-thinker, and customer advocate. This position focuses on customer needs through question/problem diagnoses, issue resolution and communication of technical solutions, all while delivering...
- ...to make life better for our employees, customers, partners, and communities. The Impact You'll Have As an Inside Sales Support Representative (ISR) , you will partner with some of Softchoice's largest and most diverse enterprise and strategic customers. You...
- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for handling customer support requests and resolving technical issues regarding the clients...
- ...Role Purpose The ERP Support Analyst is responsible for the effective support and ongoing operation of BG&E’s Enterprise Resource Planning (ERP) environment, with a primary focus on Microsoft Dynamics 365. The role operates within BG&E and, in the near future, SYSTRA...
- ...This is more than a job. It’s a journey on which you rise. YOUR ROLE To manage and coordinate end-to-end customer operational support for Air and Ocean shipments (International, Domestic, Local Transport, Customs, Shipping), ensuring accurate execution, timely...
50 $
...Stanford, MIT, Google and Harvard alumni Grow With Us Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Associate. You will be a core member of our customer support team, and you will be well-positioned to...- ...We’re looking for a Bilingual Service Desk Support Specialist to provide high-quality technical assistance to global users. This role... .... Qualifications ~3–4 years of experience in IT support, helpdesk, or service desk environments. ~ Strong knowledge of...
- ...SUMMARY We are seeking a highly skilled IT Support Services III-Help Desk to join our team and provide expert technical support... .../IP, DNS, DHCP, and VPN configurations. ~ Proficiency with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk...
- ...About the role We are looking for an Operations Support Associate to be the execution layer of the operations team. This role handles the hands on work of transaction monitoring, merchant integration support, and reconciliation, under the direction of the Operations...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary point...Remote job
- ...We are currently looking for a Dental Technician to work for a dental manufacturing firm, responsible for providing 1st-level support and responding to inquiries from customers globally. Work Arrangement During the first six (6) months of employment,...
- ...identify recurring problems and recommend product or process improvements to reduce break/fix volume. Collaborate with internal teams (Support, QA, R&D, Product Management) to drive rapid resolution of high-impact incidents. Maintain high standards of communication with...
- ...This is a remote position. Rockstar is hiring a full-time Billing & Compliance Support Virtual Assistant on behalf of a pediatric therapy practice offering PT, OT, and SLP services. Billing is the biggest pain point this role exists to solve. The practice's EMR...
- ...intellectually curious group of people with a unique blend of backgrounds and global experience. We are in search of an Event Project Support Specialist to join our team to support the successful planning and delivery of our live Events. Event Project Support...
- ...graveyard shifts, and a hybrid work setup based in the Mall of Asia Business Complex. ~5+ years of hands-on experience in managing and supporting Mac OS X versions 11 – 15.7 ~ Must be knowledgeable with current Apple hardware (iMacs, Mac Pro, Mac Mini, MacBook, MacBook Pro,...
- ...Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia. Our Philippines Team We support trading and investment companies in the financial technology sector. Our team continues to grow as we handle global accounts and...
- ...About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by...
- ...gift cards and prepaid products in over 70 markets. Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together. If you’re looking to grow your career and make a real impact in a global team, Coda is...
35000 Php
...looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE As a Global Support Agent, you will play a key role in delivering a seamless customer experience before the start of the trip while supporting complex...- ...If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role Provide day-to-day technical support and troubleshooting for end users in a fast-paced service desk environment supporting hardware, software, and access-related needs...