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- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients. Currently we are hiring for the below position: Role: L1 Service Desk/Help...
- ...WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal...
- ...This is a remote position. SUMMARY This position is responsible for providing expert technical service desk support services to end users via the telephone or electronically. They will conduct initial assessments triage and resolve issues with application software...
- ...week ~ Client timezone: New Zealand Time As a Helpdesk Analyst youll be part of a team thats dedicated to creating a... ...Responsibilities: ~ First- and second-level support relating to our systems including Microsoft Windows network connectivity...
- ...Role Summary The IT Helpdesk Analyst Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets troubleshooting technical issues and ensuring...
- ...coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first... ...management. What You'll Bring To The Role ~1 to 2 years helpdesk or customer support experience with contact centers required...
- ...About the Role We're seeking experienced Product Support Specialist to provide email- and chat-based technical support for ecommerce... ...and chat with excellent written English. ~ Familiarity with helpdesk tools such as Zendesk, Intercom, or JIRA. ~ Comfort working with...
- ...Function: HR Operations Job Category: Business Enablement/Support All Job Posting Locations: Paranaque National Capital... ...Job Description: Position Summary The Global Learning Helpdesk is mainly responsible for providing initial responses and...
- ...Resources (HR) function. The APAC AskHR center provides global support for HR processes and offers services in key languages including... ...Human Resources or any other discipline preferred Experience in helpdesk or customer support role particularly in HR or Shared Services...
- Skilled Wound Care is seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to... ...through various communication channels, such as phone, text, helpdesk, and email. In addition, the Technical Support Specialist will...
- ...dynamic work environment where fun meets results ! The Desktop Support Technician will support end users within our business for their... ...to add to our team. WHAT YOU WILL DO Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment...
- ...within defined OLA timelines with complete details Provide regular status updates based on incident priority Follow approved support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides Qualifications...
- ...are looking for a highly detail-oriented and proactive Seller Support Specialist to ensure the seamless resolution of operational and... ...fast-paced operations support, logistics coordination, or service/helpdesk environment, preferably within e-commerce. ~ Experience in...
- ...dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems....
- Infor are seeking a Product Support Analyst to join our Global Support team. This role is key to ensuring our customers maximize the value of Infor's solutions. You'll work in a fast-paced, collaborative environment, acting as a trusted advisor and technical expert for...
- ...Job Overview Performs routine and non-routine system administration, tier 2 end-user support and technical/complex support tasks. May support internal and external customers. May participate in special projects, train and mentor new team members and serve as a SME within...
- ...customer experience by helping users solve complex product issues and get maximum value from our platform. As the first line of human support for escalations and advanced queries, you'll blend customer empathy with technical expertise - acting as a key bridge between...
- ...blessed to have received this amazing recognition in such a short time. I'm deeply grateful to my team leader and my teammates for their support' - Customer Service Coordinator, ASW Philippines. What You'll Do The role involves reviewing medical records for veterans,...
- ...Description Position at Resolver The Application Support Analyst is a hybrid of techie-lover, problem-solver, business-thinker, and customer advocate. This position focuses on customer needs through question/problem diagnoses, issue resolution and communication of...
- ...provide a dynamic service identifying and solving issues within multiple components of critical business systems. Compute Engine Support Engineer Summary This profile outlines the requirements for a Compute Engine Support Engineer to assist in identifying qualified...
- ...force in our industry. What Youll Do As a Customer Support Agent you will serve as a primary support contact for... ...Shopify is preferred but not required. Experience using helpdesk tools (e.g. Gorgias Zendesk Freshdesk) is an advantage....
- Provides application and technical support to customers, answering complex questions on function and usage of products via the telephone and/or Internet. Support includes functional analysis, program analysis, testing and debugging to resolve customer reported issues. Serves...
- ...The Legal Support Associate provides administrative and operational support to the Corporate Legal Affairs Division Head and the Legal Departments, ensuring efficient handling of legal documents, records, schedules, and regulatory submissions. Organize, file and safe...
- We are looking for a proactive and technically skilled Product Support Analyst to join our team. This role focuses on providing exceptional software support for PLM for Process solutions, ensuring timely issue resolution, and delivering a seamless customer experience. The...
- This position is primarily responsible for providing administrative support to the Fixed Income Sales team. Handles and facilitates client's pre-trade, settlement and post-trade transactions and other related activities. Handle projects, reports and other operations-related...
- ...Position Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance for a wide range...
- ...Product Support Associate, Operations Customer Service and Support Are you passionate about solving complex technical challenges and delivering exceptional customer experiences Imagine joining a dynamic team where your problem-solving skills and technical expertise...
- ...About the role: Deliver exceptional customer experiences to corporate team members and brokers as a key part of the Level 1 Support team within Lendi this role youll provide top-notch support to the Lendi Group team ensuring smooth operations and resolving technical...
- ...About the team: As part of DataDome's European technical support team, you will have a direct impact and daily interaction with clients such as PayPal, Viator, Auspost just to name a few. This is an ideal opportunity to work with a variety of clients in their usage...