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- ...act boldly, and are laying the groundwork to become a leading force in our industry. What You'll Do As a Customer Support Agent, you will serve as a primary support contact for customers and clients requiring assistance. You will respond to inquiries,...
- ...with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Iloilo City, you'll be a part of bringing... ...recognize, translate, and resolve technical issues affecting agents on site through reading between the lines and connecting the...
- ...We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated from our frontline helpdesk...
- As a Client Operations Specialist , your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate...
26900 - 36200 Php
...of the role is to help Asurion's customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound...- ...Customer Support Representative Graveyard| Full-time | Iloilo (Onsite Setup) About the Role We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients...
- ...Accountabilities The main task of a Customer Support Representative is to provide multi-skill/function type of support through various communication methods (phone, email and chat). They will assist different customer types who are using LN Pacific/UK products. The...
- ...that help you grow professionally and personally. Heart: Be part of a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated....
- 7:00PM - 4:00AM Shift | Fulltime | Iloilo (Onsite Setup) About the Role As a Customer Service Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent...
- ..., both internally and externally. Track and close outstanding jobs within agreed KPIs. Contribute to system improvements and support team development initiatives. What We're Looking For: Strong critical thinking to determine the best approach for resolving...
- ...As a Talent Sourcing Associate, you will be instrumental in supporting our Talent Acquisition Team in the support of fulfilling the hiring... ...industry. Your role will involve proactive candidate sourcing, agent hiring operations, administrative support, while ensuring...
- ...week to discuss issues and share best practices Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee...
- ...progress across all LOBs. Provide strategic and operational support to the team in schedule creation and optimization. Manage, mentor... ...MIS reports, including: Daily operational synopsis Agent productivity reports Client and SLA performance reports Agent...
IGT Solutions
Iloilo3 days ago - ...Operations and maintaining high Customer Experience standards. Supports a ratio of more than 1000 frontline FTEs. About the Role... ...Workforce in determining FTE forecasts and maintains support-to-agent ratios based on set agreements or SOW. Handles headcount...
Confidential Company
Iloilo3 days ago - ...Management services to the built property sector, whose clients are some of the largest corporations in Australia. As a Helpdesk Support Officer, your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective...
Cooee Inc
Iloiloa month ago - ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
- ...prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries through comprehensive research and clear communication. Execute computer...
- ...available. Location: Concentrix Iloilo Limited slots available ⸻ NON-VOICE (Chat / Back Office) - Open Hiring • Chat Support • Email Support • Back Office Roles Voice accounts are also available (subject to availability and business needs). (...
JobsAvenuePH
Iloilo18 days ago - ...all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career... ...performance metrics Providing individual feedback and coaching to agents to enhance their effectiveness and motivation Inspiring and...
Concentrix Philippines
Iloilo2 days ago - Qualifications: • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required (No BPO Experience are welcome to apply) •College Grad + No CCE required OR HS/SHS ...
Talent Outsourcing Channel (TORCH) Solutions
Iloiloa month ago - ...with a global leader in the BPO industry? At Concentrix Iloilo, we’re hiring passionate and driven individuals to join our team and support some of the world’s top brands. Whether you’re a fresh graduate or an experienced professional, there’s a place for you here!...
Concentrix Philippines
Iloiloa month ago - ...Responsibilities: People management - supervise and guide a team of agents to achieve daily, weekly and monthly KPIs. Handles... ...Monitor performance metrics and prepare reports. Coordinate with support teams (QA, Training, Workforce) Drive employee development...
WNS Careers - Philippines
Iloilo3 days ago - ...and maximizing utilization of seller tools within platforms Analyze sales data to identify opportunities for growth Provide support to the Commercial Manager in the day-to-day operations of the team. What skills and experience you will need Bachelor degree...
- ...the organization's physical workspace. This role involves coordinating repairs, managing vendors, overseeing office services, and supporting workplace initiatives to create a productive and compliant environment for employees. Key Responsibilities Facilities...
- ...Implement programs that address common BPO health risks: eye strain, fatigue, night‑shift adaptation issues, workplace stress, etc Support occupational health initiatives with the company nurse or medical provider Training & Engagement Conduct safety orientations...
- ...and will involve managing the day-to-day accounting operations, ensuring financial compliance, and providing strategic insights to support the company's growth objectives. What you'll be doing Overseeing the preparation of accurate and timely financial statements, including...
- ...HSSE Officer Location Iloilo City Job vacancy Contract Company Description ib vogt is firmly committed to supporting the decarbonisation of the global electricity sector. The company focuses on the global development of turnkey PV plants and battery...
- ...only This position offers a unique career trajectory: you will begin with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and quality control experience. Upon project completion, you will...
- ...our team. This position offers a unique career trajectory: you will begin with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and quality control experience . Upon project completion, you will...
- ...process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support. To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we...
