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Search Results: 35 vacancies
- ...making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within...
- ...(6) experience within TIP as a Team Leader, specializing in Customer Care and / or Marketing and Sales and/or Technical support operations. ~ Working knowledge of call center operations and organization required. ~ Prior knowledge of client-specifics (i.e. nature...
- The Port Captain is responsible for the operations, safety and compliance of port activities. He coordinates vessel movements and promotes... .... Conduct regular inspections of port facilities, and ships and boats, and maritime equipment within scope. Plan and coordinate...
OnseSource Global
Iloilomore than 2 months ago - Oversee end-to-end supply chain operations — from inventory planning and purchasing to fulfillment and logistics Manage supplier relationships... ...platforms (Shopify, Amazon, etc.) Track and resolve shipping and delivery issues Optimize warehousing, 3PL coordination,...
ZBA Commerce
Iloilo20 days ago - ...web applications using both front-end and back-end technologies. Collaborate with cross-functional teams to define, design, and ship new features. Maintain and improve existing software applications to enhance performance and user experience. Write clean, maintainable...
- ...quality of products/services *Monitors stock levels *Maintains all required documentations *Managing purchase orders, overseeing shipping schedules and maintaining purchase records *Working with warehouse staff to compare deliveries with purchase orders to identify...
Classy & Comfortable Unique Homes, Inc.
Iloiloa month ago - ...accounts payable, accounts receivable, and general ledger maintenance. Manages the cash flow to optimize liquidity and support operational needs. Conducts financial analysis to support strategic decision-making. Provides insights and recommendations to improve financial...
HR Network Inc
Iloilomore than 2 months ago - ...Return and exchange questions and processes Return requests for faulty products or size issues Refunds for items Correcting Shipping errors Offering Substitutes for items that are out of stock. Basic Tech Support for items Tracking inquiry Warranty request...
Fair Trade Outsourcing
Iloiloa month ago - ...and troubleshooting Experience using Zendesk or similar ticketing/support systems. Good understanding of technical support operations and customer service techniques. Familiarity with software support processes and product troubleshooting methodologies. Strong...
Neksjob Philippines
Iloiloa month ago - ...customer insights in order to enhance sales force productivity and effectiveness. Supporting the sales team key planning and operations tasks to support the overall objective of the business. Attainment Planning through effective goal setting, designing sales incentives...
- ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated...
- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts to join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...
- ...Automation & Scripting ~ Develop and maintain automation scripts using languages like Python, Perl, PHP, or JavaScript to streamline operations and reduce manual work. 3. Infrastructure & Cloud Management Manage and support cloud environments and infrastructure...
- ...activities of Call Center Coordinators. Ensures that all CCCs are properly monitoring and accurately recording metrics of the different Operations accounts and enforcing the implementation of policies and procedures per account. Drives for the optimal conduct of call...
- ...current key client promotional offers and help communicate this to frontline team members) Participate in triad sessions with Operations team leaders or ops managers to provide sales specific feedback Required skills + qualities (technical): Bachelor’s degree...
- .... This role ensures that employees have access to accurate, relevant, and up-to-date information to support service delivery and operational excellence. The Knowledge Manager will promote a culture of knowledge sharing, drive improvements in knowledge quality, and oversee...
- ...of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and loyalty. Transaction...
- ...impact resource allocation. Recommends solutions to scheduling conflicts and / or special scheduling requests. Coordinates with Operation POCs for activities (i.e. phone, non-phone) that need to be scheduled. Gathers, compiles and processes all headcount reports,...
- ...them in advance. Disciplined - We stay committed to our tasks and goals, not straying despite difficulties or temptations. Operational Effectiveness Candid - We communicate directly and transparently, without being overly concerned with diplomacy or avoiding offense...
- ...output against control totals, reviews format and accuracy of printouts, and distributes information to appropriate departments. Operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data...
