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- ...About ADA ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in Asia and partner with leading brands to drive their data and digital maturity....
- ...delivering modern customer experience by combining skilled CX operations, custom AI agents, and its innovative operating system, XOOS. The... ...professional growth and a strong workplace culture, which leads to exceptional service delivery and high client satisfaction. Headquartered...
- ...or exceeded. Report to Shift Manager any health/safety and performance concerns that may affect agent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods to observe employee's demeanor, technical accuracy, and conformity...
- ...from the designated training Managers and conduct training for new employees as well as refresher training for employees in BAU Operations Set up daily/weekly huddles with trainees to track progress and resolve any issues Implementation of deliverables in line with...
- Job Responsibilities ~ The position is primarily responsible for expeditious review of recommendations made by Credit Officers in compliance with the Bank's policies and procedureswhile meeting acceptable TAT. Responsible in conducting updates on credit policies and ...
- ...Job Summary The Supervisor I, Operations Management plays a critical role in managing day-to-day operations for healthcare provider... ...in operations, with at least 2 years in a supervisory or team lead role within healthcare or BPO environment. Excellent written...
- ...fast-growing, technology-driven financial services company in the Philippines , backed by international fintech investors and operated through SEC-registered financial institutions . It is committed to promoting nationwide financial inclusion by offering fair,...
- ...variety of instructions furnished in written, oral, diagram or schedule form. ~Understands and embraces the business and call center operations strategic direction. ~ Performs other duties as assigned. Skills Requirements: ~3 or more years of call center...
- Job Type: Full-time, 7 PM- 4 AM Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City If you've already applied, please keep your lines open from 9:00 AM to 4:00 PM, Monday to Friday. Our hiring team may call you for an initial discussion....
- About the Role We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. As a Helpdesk Support Officer, your...
- ...About ADA ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in Asia and partner with leading brands to drive their data and digital maturity....
- ...project team & task owner deliver toolbox talks/pre-task talk. ~ Lead safety briefings, and HSSE campaigns at project level. ~... ...innovation and helps us better serve the global communities we operate in. As an equal opportunity employer, we provide employment opportunities...
- ...process for unresolved customer problems Communicates any sales lead or sales issues identified through day-to-day contact with... ...customers to appropriate business contacts Works within standard operating procedures and/or analytical methods Works with a moderate...
- ...About ADA ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in Asia and partner with leading brands to drive their data and digital maturity....
- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation... ...and internal and external professionals Must be able to lead Representatives to success in call performance metrics and...
- ...Analyst should hit or exceed the required number of contacted leads per month. One must be creative and diligent in creating a variety... ...Proficient in utilizing Salesforce for CRM and sales operations Background in sales is preferred Strong customer service...
- ...executing impactful B2C engagement strategies. B2B Management Lead scoping and negotiation processes aligned with the B2B strategy... ...assigned territory. Touchpoint Management Oversee daily operations of SFP touchpoints, ensuring compliance with company standards....
- ...reinforcing desired behaviors. These behaviors should support the larger operational objectives and result in the organization meeting certain key... ...trainings focused on Expert sales and customer retention Lead aspects of process improvement for the sales and subscriber...
- ...Suite is a SaaS company headquartered in Missouri, USA, with operations based in Iloilo, Philippines. We provide modern, cloud-based solutions... ...development, and drive innovation. Responsibilities include leading engineering initiatives, ensuring timely delivery of high-...
- ...About the Role As Director, Training , you will lead the strategic direction, design, and execution of enterprise-wide training... ...senior leadership role requiring strong expertise in BPO training operations, adult learning principles, LMS management, and training...
- ...the job About the Company Callbox has been a leader in B2B lead generation for over 20 years, helping businesses achieve... ...advocating for client interests. Manage client communications and operations, including setting up and leading both personal and group...
- ...WNS, part of Capgemini, is a global AI-powered intelligent operations and transformation company specializing in delivering innovative... ...Group Manager-Quality will be responsible for overseeing and leading quality management processes and initiatives across operational...
- About the Role We have partnered with a leading Australian company specializing in a full range of fire services, including design... ...client expectations. You will work closely with technicians, operations, and account teams to ensure all quoted works are technically...
- ...coordination of process quality and group of quality analyst or lead quality analyst for processes handling Insurance Claims related... ...initiatives within the team. Proficiency in technical operating systems or platform · MS Office applications such as Excel, PowerPoint...
- ...which is our Highest Priority. This role is the linchpin of our operational success; you are responsible for ensuring that our engineering... ...platform stability. ● Partner with the QA and Security leads to verify that RBAC, data protection, and vulnerability gating...
- ...Job Description Lexis Nexis Legal and Professional operates a large platform for applications and services to legal professional across... ...technologies to support our business. Lexis Nexis is on the leading edge of technology adoption and are leading the market with the...
- ...experienced and visionary Techno-Functional Project Manager to lead the launch and management of this new office. This is a rare... ...support services globally. Key Responsibilities: Lead the operational launch of the Philippines Development Centre, overseeing recruitment...
- ...infrastructure for a SaaS platform. This role bridges development and operations by automating CI/CD pipelines, optimizing cloud infrastructure,... ...cloud-based infrastructure to support SaaS applications Lead the implementation and continuous improvement of CI/CD...
- About the Role We have partnered with a leading Australian fire services company specializing in design, installation, maintenance... ...invoice or payment disputes. ● Liaise with internal teams (operations, service coordinators, finance) to obtain information required...
- ...purpose. What you’ll be working on: Estimation Management ● Lead collection of project-specific data and develop accurate cost bases for project completion. ● Provide planning and operational support across a broad range of activities. ● Schedule and manage...
