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- ...complex processes for accuracy, and confers with management on process improvements and implements change. Responsibilities Quality Assurance, Quality Control and Continuous Improvement The Quality Specialist is responsible for reviewing, confirming, and reporting...
- ...Job Description The Customer Due Diligence Analyst plays a critical role in ensuring that all customer applications meet legal and... ...organizational Customer Due Diligences while upholding internal quality benchmarks and regulatory integrity with the highest level of quality...
- ...complete monthly deliverable and tasks Qualifications Preferably College Graduate Overall 7 to 9 years of BPO experience Must have at least 3 to 5 years of work experience as a Transformational Quality Manager Preferably Greenbelt / Blackbelt Certified...
- ...calls and other contact methods including chat and email • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) • Participates in calibration sessions/call listening...
Concentrix
Iloilo4 days ago - ...Singapore and two delivery centers in the Philippines. Software QA Analyst Kickstart Your Global Career – We’re Hiring! We are looking... ...our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system...
- ...Established in 2008, they adhere to Australian Standards, providing innovative solutions and 24/7 emergency support. The Finance Analyst will assist with debtor management, invoice follow-ups, and reporting while developing practical skills in credit control,...
- ...their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Quality Coach in Iloilo (on-site) , you will be part of our team of game-changers who are powering the brands of the future in the...
Concentrix Philippines
Iloilo3 days ago - ...Role Description This is a full-time on-site role as a Training and Quality Manager. The Training and Quality Manager is responsible for monitoring and evaluating inbound and outbound calls, developing training modules, designing and implementing training programs,...
Concentrix
Iloilo5 days ago - ...specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Product Support Analyst Kickstart Your Global Career – We’re Hiring! We are seeking a detail-oriented, technically capable Product Support Analyst to...
- ...Ubiquity is hiring for a Senior Accounting Analyst to consolidate financial statement preparation and reporting, accounts receivable and accounts payable ledgers, payroll processing and compliance with laws and as a part of the fast-growing BPO company, you will be part...
- ...Role Purpose The Systems & Operations Analyst acts as the primary architect for ThinkPac’s operational efficiency. Unlike a traditional assistant, this role is responsible for owning the integrity of company systems, designing automated workflows, and translating...
WrkPod Careers
Iloilo2 days ago - ...with Collections background Sr. Quality Evaluator Job Profile Summary The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for...
Concentrix
Iloilo3 days ago - ** Experience in handling a Collections account is required ** The Supv Training and Quality assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is...
Concentrix
Iloilo1 day ago - ...strategic and operational support to the team in schedule creation and optimization. Manage, mentor, and develop a team of WFM analysts, ensuring productivity, capability enhancement, and skill development. Oversee headcount management, attrition tracking, and Avaya...
IGT Solutions
Iloilo4 days ago - ...accuracy, and conformity to company policies. Monitor individual Team Members' statistics for Attendance, AHT, Productivity, and Quality. Recommend and apply corrective measures for Team Members who do not meet minimum performance metrics. Assign reports or...
- ...begin with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and quality control experience. Upon project completion, you will transition to our Manila Head Office to work on a broader range of technical...
- ...with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and quality control experience . Upon project completion, you will transition to our Manila Head Office to work on a broader range of technical...
- ...activities including design, coding, testing, and documentation. Collaborate with senior developers and project teams in delivering high-quality solutions. Apply Object-Oriented Programming (OOP) principles in building scalable and maintainable applications. Contribute...
- ...real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support. To deliver the best customer experience, RISE works exclusively with technical services...
- ...launch success . Maintain high Build Velocity to ensure the team is ready to ramp once the primary architecture is locked . Quality, Security, & Reliability Adhere to strict Quality, Security, and Reliability standards to meet the requirements of the Launch...
- ...The resource would be part of a dynamic team which will be working with the other members of the Training, Operations, and the Quality teams to manage conduct of new hire training, while also being responsible for the quality performance of the newly trained resources...
26900 - 36200 Php
...devices and software by staying updated on the latest tech trends. Deliver Exceptional Service: Ensure every interaction meets our quality standards, aiming for the highest customer satisfaction to drive our Net Promoter Score (NPS). Act as One Team: Work cross-...- ...needed information is replied with. Endorses prospective clients to RMs for client calls. Operations Efficiency and Service Quality Ensures that all transactions are processed, recorded accurately and balanced as compared with the totals and reports...
- ...reviews, consolidates and submit the following operational reports. Submits/provides necessary information on water volume and water quality, and other required data by regulatory, to Finance for the preparation and issuance of billings. Directly participates in the...
- ...Problem Solving: Work is clearly defined and completed according to instruction Impact: Impacts own team through the accuracy and quality of work Interpersonal Skills: Uses communication skills to exchange information ~ Job Description: We are hiring Data Entry...
- ...CAD Technicians contributes to the enhancement and expansion of our family. This role is in-charge of creating a high-quality product that exceeds our clients' expectations by utilizing specialized engineering software to create detailed construction documents. Working...
- Summary: Leads and supervises solar PV instrumentation and installation works, ensuring safe, compliant, and high-quality execution of projects nationwide. Key Responsibilities Lead and supervise solar PV installation and instrumentation activities on-site Ensure...
360000 Php per year
...manufacturing and importing company based in California. With over 30 years of experience, the company specializes in providing high-quality products at competitive prices, enabling customers to pass savings on to their own clients. Their flagship brand offers a diverse...- ...Maintain accurate documentation of interactions in CRM or ticketing systems. Manage multiple conversations while maintaining quality and response standards. Follow client-specific SOPs, workflows, and communication guidelines. Collaborate with...
- ...course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer service Trustworthy, detail-oriented and can work with minimal supervision Minimum of 1 year/s experience in a...
