Get new jobs by email
- ...position) This position is responsible for delivering process quality metrics and adherence. Process management: Responsible for... ...management and coordination of process quality and group of quality analyst or lead quality analyst for processes handling Insurance Claims...
- ...workshops, certification programs, learning sessions, etc.) The Quality Test Engineer is primarily responsible for the planning,... ...He/she will have to work closely with senior managers, product analysts, developers and with other Quality Test Engineers/Analysts in...
- ...achieving strategic growth and operational efficiency. Role Description This is a full-time, on-site role for a Group Manager-Quality located in Iloilo. The Group Manager-Quality will be responsible for overseeing and leading quality management processes and...
- ...Urgently hiring for one of our direct clients in the Philippines. Job Title: Group Manager-Transactional Quality Location: Pavia ILOILO Work Mode: Onsite & Night Shift Required: 1- Graduate / Post Graduate. 2- Overall work experience of minimum...
- ...skills for real-time queue management. Conducts training for new hires, or as required for Operations. Required skills + qualities (technical): Bachelor's Degree in any field At least one (1) year of Workforce Management experience within the call center...
- Job Description Respond to customer requests via email. Provide customers with appropriate product and service information Follow up on customer inquiries not immediately resolved to ensure resolution Recognize and alert supervisor to trends in operations. ...
- ...needed accident/incident reports used to validate consumer claims. Responsibilities A CRU Customer Contact Ctr – Fulfillment Analyst I ensures fulfillment of all police records orders from different customer platforms, researches various Law Enforcement Agencies'...
- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts... ...join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...
- The Customer Engagement Analyst is responsible for contacting customers twice during their yearly subscription to Elsevier products. The Customer Engagement Analyst shall help the Sales team gauge their total hold of their jurisdictions in terms of risk rating, need for...
- ...Ubiquity is hiring for a Senior Accounting Analyst to consolidate financial statement preparation and reporting, accounts receivable and accounts payable ledgers, payroll processing and compliance with laws and as a part of the fast-growing BPO company, you will be part...
- ...Join Our Global Centre of Expertise as a Senior Financial Analyst – Indirect Cost CoE Are you ready to make a significant impact... ...across business units to improve efficiency, effectiveness, and quality of service. Internal Control: Establish and execute internal...
- ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated...
- ...The Billing Operations Analyst/Sales Support Analyst provides administrative support to internal sales customers. This role partners closely with sales operations, sales and service team members to drive greater efficiencies with processes, reporting, tools, and to improve...
- ...Job Summary: The Business Analyst role is a highly skilled individual contributor who will provide support in developing solutions and driving programs and initiatives focused on improving operational excellence and overall business performance and harmonization. S/...
- ...and proven ability to deliver organizational projects within designated timelines Roles & responsibilities: • Serve as an Analyst on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business...
- ...impacts, and making recommendations to management. Collaborate with IT, Operations, and other Finance Department managers and analysts other members of the accounting and financial team or other departments to drive implementation of any identified process. Perform...
- ...Overview The Creative Team Lead is responsible for guiding, mentoring, and managing a multidisciplinary creative team to deliver high-quality, on-brand, and performance-driven creative outputs. This role bridges strategy and execution, ensuring creative excellence while...
- ...technical setup and troubleshooting during onboarding Standardize implementation processes, templates, and documentation Ensure quality, security, and reliability before handoff Partner with Product, UX, QA, and GTM teams to improve launch success Build initial...
- ...documentation, and seamless communication among surgical teams—aligned with our commitment to excellence, patient safety, and high-quality care. What's the Role All About Job responsibilities include, but are not limited to: • Serve as the first point of administrative...
- ...interpersonal skills, negotiation skills, and a strong customer service orientation •Has an in-depth understanding of the regulatory, quality control, and risk management framework About Security Bank Security Bank is one of the Philippines' best capitalized...
- ...and execute tasks effectively. The Supervisor will be accountable for resolving system outages, ensuring Representatives are meeting quality standards outlined in client contracts, calculating, and coaching to call center performance metrics, monitoring sales performance,...
- ...operational excellence, compliance, and customer service. Customer Service and Experience Ensure consistent delivery of high-quality customer service across all branch touchpoints. Handle escalated operational issues and customer complaints professionally and...
- ...throughout the iQor organization. ~ Ensures 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). ~Maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information, whether...
- ...in Cebu. The Team Lead will be responsible for overseeing a team of agents, ensuring performance metrics are met, and maintaining quality service delivery. Daily tasks include monitoring team performance, providing coaching and feedback, handling escalations, reporting...
- ...product development, and drive innovation. Responsibilities include leading engineering initiatives, ensuring timely delivery of high-quality solutions, and collaborating with cross-functional teams to align engineering efforts with business goals. The VP will also mentor...
- ...clients with qualified leads through various channels, providing the tools to convert those leads into sales and boost overall revenue. Quality is our focus. With 1.3M+ delivered leads and 20k+ successful programs, we cultivate connections that convert, not just generate...
- ...Design and implement consumer engagement activities based on market intelligence and consumer insights. Drive category awareness and quality acquisition of SFP users in the assigned territory. Touchpoint Management Oversee daily operations of SFP touchpoints,...
- ...learning programs Manage and optimize Learning Management Systems (LMS) for course delivery, tracking, and reporting Ensure quality, consistency, and alignment of training programs with industry best practices Measure training effectiveness using KPIs, learner...
- ...Description: Trainer - Brighter PRO .Iloilo Based (VisMin Coverage) Job Summary: The position is responsible for the quality execution (design & delivery) of advanced training programs to the distribution channels. The trainer will also coordinate directly...
- ...or client submission -Collaboration & Communication -Work closely with field technicians to improve defect clarity and reporting quality -Coordinate with operations and account teams to align scopes with site conditions and access constraints -Respond to internal or...