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- ...great cities in the Philippines - Makati & Cebu Office Location: Cebu Business Park Cebu City Philippines Reporting to: Lead QA Specialist Individual contributor QA Specialist I The QA Specialist I conducts website testing across devices develops...
- ...great cities in the Philippines - Makati & Cebu Office Location: Cebu Business Park, Cebu City, Philippines Reporting to: Senior QA Brand Expert I Individual contributor QA Brand Expert I The QA Brand Expert I supports the quality assurance process by...
- Are you passionate about delivering top-notch customer experiences and driving continuous improvement? Join ProgressPro Services Inc., a Filipino-owned company with over 20 years of excellence in the Philippine outsourcing industry. We specialize in customer support and...
- We’re Hiring: NetSuite QA Tester / Analyst (Onsite) We’re looking for a detail-oriented QA Tester/Analyst with strong NetSuite and eCommerce testing experience. If you have a passion for quality assurance and expertise in both manual and automation testing, this role...
- ...compliance gaps are identified. Continuous Quality Improvement Provide structured feedback to internal stakeholders via the QA reporting system not direct communication with agents. Participate in calibration sessions or periodic retraining to ensure...
- ...related to sales quota for any products Strong understanding on handling objections Can negotiate Process knowledge in Sales CRM QA Tools and Excel Dashboards Job Description: Do one on one coaching with agents with focus on closing techniques...
- ...contractor in connection therewith. Manage equipment downtime from 0% - 3% only. Submit Equipment Uptime Monitoring Report to the QA team as scheduled. Supervise, assess & evaluate performance of motorized multi-skilled technicians (MST) periodically or as...
- ...system settings as directed. Identify and flag configuration inconsistencies or process gaps for review. Support CRM testing QA and ongoing maintenance. Participate in client or internal meetings to update deal stages notes and tasks in real time....
- ...up on Collection Notes . Process On Hire requests and update email notifications ( On Hire Email Left ). Conduct Post Hire QA and track Total Post Hire volumes. Monitor and action Remaining Post Hire Targets . Chase Client Outstanding Documents ....
- ...and defining the scope of improvisation Perform other duties assigned Desired Skills & Knowledge: At least 1 year of QA experience in a BPO company Excellent performance and attendance in current/previous role Excellent time management skills Good...
- ...internal knowledge base (Wiki) and task management system (Jira). Collaborate closely with departments including Integration Delivery QA Customer Support Account Management Compliance Data Product and Development to ensure product setup aligns with all standards and...
- ...As a QA Automation professional at Octal Philippines Inc., you will be responsible for ensuring the quality and performance of our software products through effective test automation strategies. Your primary focus will be on designing, implementing, and executing automated...
- ...agents and defines the scope of improvisation. Performs other duties assigned. Desired Skills & Knowledge: At least 1 year of QA experience in a BPO company. Excellent performance and attendance in current/previous role. Excellent time management skills....
- ...experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; reporting test findings to Product and QA teams Looking into various blockers for conversion and propose improvements Working with other analysts in the company to...Remote job
- ...in a Healthcare account specifically US benefits - At least 3 years of experience in process improvement and quality assurance (QA) - Total professional experience of no less than 7 years - Preferred: Six Sigma methodologies and certifications Knowledge...
- ...Outbound/inbound experience - Lead mining and/or generation (voice and non-voice) Exposure to training and process activities(SME, POC, QA related tasks exposure) Sales background is an advantage, but not required Must be willing to work full time Must be willing...
- ...of enhancement and contributing to process improvements within the support team and across the business. Participating in manual QA testing when required to identify bugs or areas for software improvement. Minimum Qualifications: A balanced combination of technical...
- ...dips), propose concrete actions, and involve others early when unsure how to proceed. Understand key metrics (NPS, SLA, CSAT, FRT, QA, etc.) — or show eagerness to learn — and use them to steer the team effectively. Set clear, ambitious but achievable goals and...
- ...The role ensures that all laboratory procedures adhere to established safety standards, SOPs, and regulatory requirements. The Laboratory Technician works closely with the QA/QC team, production staff, and supervisors to maintain accurate and reliable laboratory results.
- ...Engineering • Preferably a licensed Electrical Engineer • Minimum 3 years’ experience in electrical design and construction • Experience in QA/QC installation and testing • Proficient in CADD • Willing to be assigned to project site in Danao Cebu JOB RESPONSIBILITIES: •...
- ...Spring Boot for the backend Build user-friendly frontends with React or Vue.js Work closely with product owners and QA teams to deliver features on time Optimize performance, improve code quality, and handle bug fixes Participate in code reviews...
- ...and with test covered. Showcase and review the new changes together with team members. Actively work with other development and QA members to solve challenges. Able to provide leadership, guidance, training and mentoring to other team members. Carry out...
- ...Qualifications: College Graduate Well versed in a Healthcare account (US benefits) Has relevant experience in process improvement and QA for 3 years Total experience should not be less than 7 years Preferred: Six Sigma methodologies/Certifications Knowledge:...
- ...~ Take phone time hours as part of training activities to stay updated and aligned with processes. ~ Monitor training and QA effectiveness, analyze insights, and recommend program enhancements to align with organizational goals. ~ Coordinate with stakeholders...
- ...The QA Officer for Sales & Marketing at ClinicMind is responsible for monitoring auditing and improving the quality of sales and marketing processes communications and campaigns. This role ensures that all client-facing interactions and marketing initiatives adhere to...
- ...effects and have it standardized thru master and/or boundary samples duly signed and aligned across CFT. Continuous improvement of QA inspectors thru quality levelling Management of QA Manpower (schedule set-up, control and mitigation on absenteeism and tardiness)...
