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- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts to join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...
- ...plus Qualifications & Requirements Preferably College Degree holder Years of Relevant Experience: 1 yr exp in Back/office, QA or Compliance Proficient in Microsoft office Tools Excellent Writing Skills Effective communication Problem-solving Active...
- ...escalations and ensure smooth daily operations. Monitor performance metrics and prepare reports. Coordinate with support teams (QA, Training, Workforce) Drive employee development and team engagement. Qualifications: At least 2 - 3 years BPO lead/...
- ...Provide preliminary technical analysis and clarification to minimize unnecessary escalations. Collaborate closely with product teams, QA, and developers to facilitate timely and accurate issue resolution. Maintain clear, detailed ticket notes to support downstream...