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- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts to join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...
- ...development of core backend systems, working closely with business analysts, implementing and maintaining code, and collaborating with QA to ensure high-quality software delivery. This opportunity is open to both junior and senior-level professionals with a strong...
- ...Provide preliminary technical analysis and clarification to minimize unnecessary escalations. Collaborate closely with product teams, QA, and developers to facilitate timely and accurate issue resolution. Maintain clear, detailed ticket notes to support downstream...
- ...organization to enable effective management of shifts and work patterns. Maintains frequent contact with other departments like Training and QA to address training and coaching requirements of agents, assuring Service Goals are still met. Responsible for efficient scheduling...
- ...Write clean, efficient, and scalable code to meet project requirements. Collaborate with cross-functional teams, including designers, QA, and product managers, to deliver high-quality software solutions. Participate in code reviews and ensure adherence to best...