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- Job Title- Assistant Manager- Process Training Location- Megaworld, ILO(Onsite) Shift- Night Shift Req 3-5 yrs of experience in training in BPO setting. Responsibilities 1- Design and deliver process-specific training for new hires and tenured employees....
- ...Job Description Responsible for ensuring proper processing of information from first line of process to identify and reconcile possible adjustments. Responsibilities Information Review Processes client information by adheres to the standard operating procedures...
- ...Purpose Document, optimize, and translate customer journeys and internal workflows into AI-ready process formats to support automation, SmartAgent training, and operational transformation across clients. Additionally, proofread other process specialist guides to ensure...
- ...Company Description OneVirtual Global Business Solutions is a business process outsourcing company with an offshore facility in the Philippines that serves business owners and small to medium-sized businesses. The company is committed to delivering high-quality...
- ...intercompany transaction data and work with the business to resolve when data are missed or mispresented. Assisting with the benchmarking process (comparing internal transaction pricing with those of other companies) working with third parties advisors or with data gathered...
- ...candidate will be responsible for performing accounting duties. You will support our business growth and accounting department by processing invoices, transactions, expenses as well as updating our accounting database. This position will give you the opportunity to grow...
- ...Description As a Billing Representative at Fair Trade Outsourcing, you will be crucial in ensuring accurate and timely billing processes for our clients. Your primary objective is to maintain precise records and contribute to the overall efficiency of the billing operations...
- ...reports. The Accounting Officer will also assist in budget preparation, financial planning, and implementing effective financial processes within the organization. Qualifications Proficiency in Financial Statements preparation and reporting Strong Analytical...
- ...clients and schedules is an advantage. Skills & Competencies Solid understanding of HR policies, labor laws, and standard HR processes. Proficient in MS Office or Google Workspace; HRIS knowledge is an advantage. Strong written and verbal communication skills...
- ...sales customers. This role partners closely with sales operations, sales and service team members to drive greater efficiencies with processes, reporting, tools, and to improve service and sales productivity. They also assist as first level support on team reports and data...
- ...exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support Representatives performing at this level will be required to utilize skills...
- ...solving problems quickly and effectively; making customer issues a priority. Partners with managers in the interviewing/hiring process. Performs other duties as assigned. Skills Requirements: ~ Work experience as Full Cycle Recruiter ~ Knowledge and experience...
- ...information Ensures all customers' claims and queries are satisfactorily investigated and resolved Initiates the escalation process for unresolved customer problems Communicates any sales lead or sales issues identified through day-to-day contact with customers...
- ...Establish and execute internal control policies, support annual audits, and ensure data integrity and consistency across all financial processes. What We Are Looking For: Analytical Skills: Very strong analytical and MS Excel modeling capabilities to provide deep...
- ...and other relevant units. Maintain organized, complete, and audit-ready financial documentation and reports. Participate in process improvement initiatives to strengthen financial systems, efficiency, and reporting accuracy. Who Are We Looking For An effective...
- ...Description Maintain Customer experience at all times Ensure all the assigned activities orders/agreements/emails requests are processed within the agreed TAT & quality. Respond professionally to customer queries by phone, chat and e-mail using the Best Practice...
- ...assigned to ANY area within the organization (Luzon, Visayas, Mindanao) How To Apply Click Apply to this job posting or apply via our career page for faster processing. You may also contact us at 09190660750 and email us at [HIDDEN TEXT] from Mon-Fri 8 AM-5 PM.
- ...Drive programs to maximize product availability, coordinate with Sales and Brand teams, and ensure proper execution of promotions. Process & Systems Improvement: Enhance operational processes, track productivity, leverage technology, and improve merchandising and...
- ...departmental and organizational goals. • Assessing design brief to gauge the design requirements, and assist in product development processes by providing technical insights and expertise • Prepare design criteria that will serve as the guidelines for field and design...
- ...accurate service to client's banking needs in line with the Bank's overall objective of service excellence. Responsibilities Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions...
- ...glean critical insights and trends. Develops forecasts (13+ weeks through 52-week projections) of the number of interactions, processing time, waste, attrition, and/or other required metrics for the business segments within a given program as input for the capacity...
- ...Development Department to be deployed at Brgy. Maria Clara, Iloilo City (Central office). Job Summary: ~ Responsible for processing and preparing information related to staff movements, such as evaluation forms, retirement applications, Regular Employment Agreements...
- ...Critical Care); or any combination of education and experience, which would provide an equivalent background. ~ Healthcare Business Process Outsourcing (BPO) experience specifically on Utilization Management and Population Health Management, HEDIS Abstraction, etc....
- ...Familiarity with system monitoring tools and performance analysis How To Apply Click Apply to this job posting or apply via our career page for faster processing. You may also contact us at 09190660750 and email us at [HIDDEN TEXT] from Mon-Fri 8 AM-5 PM./
- ...sales performance across Southeast Asia's top online marketplaces. You will gain hands-on exposure to the full e-commerce marketing process from campaign planning and setup to performance tracking and optimization. This internship is ideal for students or fresh...
- ...performing administrative functions as required Work to resolve issues over zoom by walking the associate through troubleshooting processes What You Bring To The Role IT related bachelor's degree or equivalent experience in IT, 6 months BPO industry experience...
- ...preferred • Experience with handling a Collection or Order to Cash account • Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals • Demonstrated ability to coach and develop action...
- ...course, preferably Business or Business Management. Two (2) to three (3) years Call Center Operations, Customer Service, Business Process Outsourcing, or Telecommunications experience in an Asst. Managerial or Managerial capacity. Proficient in call center...
- ...support activity and the resolution. The customer compliant unit may review cases to ensure compliance with the complaint handling process. Only trained Customer Support Agents and the Compliant Handling Unit staff are authorized to handle and record PII and SPI from...
- ...but you figure it out by asking the right people. We're looking for someone who has initiative but is still open to learning our processes. Most importantly, you need to win! In order to win, you are a self-starter who has a desire to learn, grow, and excel in your...