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Search Results: 35 vacancies
- ...policies and procedures, and ensures external and internal controls and policies are adhered to May process employee expenses reimbursement requests for payment Performs routine assignments in the entry level to a professional job progression Requires a college...
18000 Php
...concerns Product Inquiries Return and exchange questions and processes Return requests for faulty products or size issues Refunds... ...Warranty request/claim Wholesale Inquiries Sales Payment processing Requirements Minimum 1 yr Customer experience...40000 Php
...support lifecycle. Adhere to service standards, KPIs, and quality benchmarks. Contribute to the continuous improvement of support processes and tools. Required Skills & Qualifications: Minimum 1 year of experience in a remote technical support role. Proficiency...15000 Php
...have 3 months BPO experience -Willing to work onsite. Additional Notes: -This position will be working with an outsourcing company that provides call center, business process outsourcing, and digital marketing services. -Working Set-up: Onsite. -Mondays to Fridays.21000 Php
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm...- ...Establish and execute internal control policies, support annual audits, and ensure data integrity and consistency across all financial processes. Job Qualifications: Bachelor's degree in Finance, Accounting or related area. Minimum of 5-7 years of experience in...
- ...code quality and consistency. Manage tasks and updates through Jira, and ensure timely delivery of work. Use Bamboo for CI/CD processes, deploying builds to QA environments. Collaborate with team members across global locations (e.g., Poland, UK, South Africa)...
- ...Tooling Build and maintain CI/CD pipelines using tools like GitHub, JFrog, and Maven. Ensure smooth and secure software delivery processes. 5. Database Development & Support ~ Develop and support applications using MySQL and SQL, ensuring data integrity and...
- ...identify areas for improvement, and measure client satisfaction. Utilize feedback to make necessary adjustments and enhancements to processes or services Continuous improvement: Stay updated with industry trends, market competition, and best practices in client...
- ...business rules, and system behavior. Log, track, and retest defects to ensure timely and complete resolution. Contribute to QA process improvement and ensure adherence to established quality standards. Document testing procedures and results in Confluence to...
- ...notes to support downstream teams and ensure full traceability. Identify recurring issues and contribute to root cause analysis and process improvement initiatives. Support internal documentation efforts by contributing to knowledge bases and triage guides....
- ...The Knowledge Manager is responsible for developing, managing, and maintaining the organization's knowledge management processes and systems. This role ensures that employees have access to accurate, relevant, and up-to-date information to support service delivery and...
- ...Provides reports as required by Operations and Clients and submits them in a timely manner. May be required to devise new processes, policies, and procedures to achieve better account performance, subsequently contributing to the attainment of service commitments...
- ...agents on individual opportunities as required by the program and coordinates with Team Captains to ensure an efficient follow-through process. Listens to bottom performing Team Members identified as Sales outliers in the program Provides coaching and feedback...
- ...course, preferably Business or Business Management. Two (2) to three (3) years Call Center Operations, Customer Service, Business Process Outsourcing, or Telecommunications experience in an Asst. Managerial or Managerial capacity. Proficient in call center...
- ...of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and...
- ...Administrative Cases for Legal Department at Brgy. Duyan-Duyan, Sta. Barbara, Iloilo. Job Summary: ~ Assist Paralegals and Due Process Manager in all aspects of work areas covered by the Administrative Cases Section (ACS). Required Qualifications: A...
- ....) for the account by retrieving and updating the respective files and data. Maintains the files updated for accurate analysis and process improvement / innovation. Targeted analysis - Reviews, analyzes, and interprets data that affects Customer Experience metrics. Highlights...
- ...Google Analytics, Google Ads, social media platforms, and CRM systems. You will develop intuitive dashboards, automate reporting processes, and create compelling visualizations that highlight key performance indicators (KPIs), helping stakeholders make data-driven decisions...
- ...requests. Coordinates with Operation POCs for activities (i.e. phone, non-phone) that need to be scheduled. Gathers, compiles and processes all headcount reports, leave and schedule requests. Provides the program with realistic schedules based on current manpower...