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- As a Business Intelligence Analyst with a Process Audit and Compliance focus, you will be responsible for independently reviewing internal workforce processes, KPI adherence, and reporting controls to ensure alignment with approved standards, contractual obligations...
- ...corrections if necessary Complies with the given turnaround time to accomplish the entry of information into the system Business Process Support Routes certain processes to other Business Process Associates if needed or as assigned Responds to any queries...
- ...Purpose Document, optimize, and translate customer journeys and internal workflows into AI-ready process formats to support automation, SmartAgent training, and operational transformation across clients. Additionally, proofread other process specialist guides to ensure...
- ...Job Description Responsible for ensuring proper processing of information from first line of process to identify and reconcile possible adjustments. Responsibilities Information Review Processes client information by adheres to the standard operating procedures...
- ...As a Business Intelligence Analyst with a Process Documentation Specialist focus, you will be responsible for capturing, standardizing, and maintaining end-to-end process documentation that supports operational consistency, governance, and scalability across the...
- ...efforts, local outreach, job fairs, and digital sourcing strategies. Ensure a positive candidate experience throughout the hiring process. Qualifications ~1–3 years of recruiting experience in BPO, call center, or high-volume hiring environments. ~ Strong...
- ...Designers who are responsible for producing exciting and innovative presentations for our clients. You would be a part of the design process from start to finish, working on the concept of the design as well as its overall production. Some projects would require you to...
- ...based in Iloilo. The Procurement Associate will be responsible for managing purchase orders, sourcing vendors, overseeing purchasing processes, and ensuring compliance with procurement policies and procedures. The role also involves contract negotiation, maintaining...
- ...Manager (SM) in achieving the Business Center service standards by providing excellent service, fast turnaround time and error free processing for total client satisfaction Attends and resolves in a quick and efficient manner customer queries and complaints including...
- ...,and overall project attrition. ~ Track,analyze,and report training performance metrics to leadership and stakeholders Process Improvement & Efficiency ~ Utilizesystems, tools,and procedures to improvethe operating quality and efficiency of the Learning and...
- ...program(s) during a designated shift. This position will assist management with customer escalations and monitoring of critical processes. The Team Leader is responsible for coaching and developing their assigned team. This position is responsible for providing the...
- ...a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare...
- ...administration skills. Intermediate to Advanced MS Office skills (Word, PowerPoint, Excel) Training will be provided in the SMSF Audit process including video tutorials of auditing key areas. Non-negotiable Skills & Requirements Outstanding customer focus and approach...
- ...and distributes correspondence relevant to the team, project and program for both internal and external distribution Manage the process of material requisitions and purchase orders Responsible for the creation and close out of projects Develop and maintain accurate...
- ...structural load paths. Knowledgeable in bolted and welded connection design. Familiarity or experience with steel shop fabrication processes and/or knowledge of fabrication shop tools and capabilities is advantageous. Proficiency in using Microsoft Suite products such...
- ...Strong background in employee relations, compensation & benefits, recruitment, and training Hands-on experience with HR systems and processes; ability to implement and optimize HR technology Excellent communication, interpersonal, and leadership skills; able to...
- ...Services Onboarding What You'll Do As a Billing Specialist, you'll support reseller onboarding and billing system setup by: Processing orders, tickets, and account data Setting up billing profiles and reseller accounts in platforms like Rev.io and Datagate...
- ...performance, optimize operations, and inspire a high-performing team to success. JOB DESCRIPTION: Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including...
- ...May provide strategic direction and guidance to all Program/s / Account/s / Client/s managed and supported, in terms of growth, process improvements and efficiencies, enhanced profitability or possible new business opportunities, ensuring alignment to the overall business...
- ...accurate documentation, safe cargo handling, and excellent customer service. You will be responsible for accepting and releasing cargo, processing documents, issuing airway bills, and coordinating with both customers and ramp teams to ensure smooth logistics operations....
- ...assisting Sales & Marketing Manager in servicing all in-house Suntrustees (sellers) regarding transactions related to the following: Processing of accreditation of new sales agents and those for renewal Facilitating concerns of in-house Suntrustees such as but not...
- ...develop and retain talents Manage the integrity and accuracy of the general ledger and chart of accounts Oversee monthly closing process Prepare monthly cost trend analysis, understanding and explaining reasons behind fluctuations Lead external audit,...
- ...a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare...
- ...ensuring compliance with local regulations, and providing exceptional support to employees regarding their benefits. This role involves processing benefits enrollment and management of day-to-day inquiries. Benefits Administration: Administer employee benefits programs,...
- ...a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare...
- ...Develop and monitor KPIs, SLAs and dashboards to track delivery and identify improvement opportunities. Lead activity transitions and process standardisation across global teams. Champion continuous improvement, digital enablement and technology adoption. Build...
- ...a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare...
- ...Maintain optimum inventory levels during the shift and minimize usage. Manage and implement crisis prevention programs and processes during the shift. Manage overall floor control and shift operations. Monitor crew performance during the shift. Motivate...
- ...satisfaction goals and performance metrics Continuously seek opportunities to improve the customer experience and streamline processes Stay updated on product knowledge and industry trends to better assist customers Ability to work within the defined hours...
- ...English is a must due to the need of coordinating efforts with foreign team members at all levels A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritize and delegate Attention to detail...