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- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Lead, Solutions Architect, you will manage a small team of Solutions Architects and Implementation Specialists, ensuring high-quality delivery of...Remote job
- ...excited to announce that we are hiring for work-at-home Analytics Solutions Lead . Our Analytics Solutions Lead is a senior individual... ..., and the ability to influence without formal authority Contact-center domain fluency: Working knowledge of AHT, ASA, FCR,...
- ...diverse, fast-paced environment. Our mission is simple: deliver best-in-class results through bold thinking and strategic digital solutions that make a real impact. Recently, Ignite Visibility has expanded through the strategic acquisition of Outliant , integrating...
- ...enterprise builds, and consumer-facing platforms, and we need a strategic thinker who can architect, lead, and scale diverse technical solutions. The Role We’re looking for a forward-thinking Tech Solutions Architect / Tech Lead to design and lead the development of...Remote job
- ...As a Solutions Engineer , you will play a critical role in bridging the gap between Sales and Technology. You’ll work closely with National Account Executives and Partner Managers to understand customer needs and translate them into tailored solutions. From configuring...Remote job
- ...leading the design, governance, and continuous improvement of IoT solutions across the organization. It serves four core missions:... ...and technical expertise in IoT Acting as the single point of contact for all IoT-related projects Managing the maintenance and evolution...Remote job
- .... Location: Philippines (remote) About the role We're looking to add a new team member to our growing Customer Solutions Engineering team in the Philippines. This team is made up of creative problem-solvers who thrive on helping others, take pride in...Remote job
- ...the HR landscape in the Philippines? At KAMI Workforce, we’re not just a SaaS company — we’re leading the way in HRMS and fintech solutions for SMEs. Our innovative products simplify workforce management, making it more efficient for businesses. If you're passionate about...Remote job
- ...Summary We’re seeking a high-performing Sales Development Representative (SDR) to join a remote-first team driving growth in the IT solutions sector. This role is perfect for candidates who understand B2B SaaS, managed services, or cybersecurity sales , and are...Remote job
- ...networking or computer fundamentals (familiar with firewall, server, and basic networking commands). ● Learns technical and engineering solutions quickly and strives for continuous improvement. ● Can communicate technical information effectively via phone and email. ● Can...
WHR Global Consulting
Remote20 days ago - ...leads, QA peers, and cross-functional partners to create feedback loops that improve agent performance. Maintain and update QA... ...bring ~2+ years of experience in Quality Assurance in a contact center operations environment. ~ Strong analytical, critical...Remote job
- ...The CSM will serve as the main point of contact for clients, ensuring that they receive responsive... ...blockers; set next steps; close loops quickly. ~ Retention, renewals, and... ...volume, operational issues) and coordinating solutions. # Handle escalated client issues...Remote job
- ...pivotal role, you'll be the primary point of contact for a portfolio of our valued clients,... ...implementation and rapid adoption of our solutions. Proactive Engagement: Conduct regular... ...client needs internally. Feedback Loop: Gather client feedback and insights to...Remote job
- ...guts to question that doesn't feel right until a mutually aligned solution is found. 5. Accountable Leader ~ You take responsibility... .... 6. Proactive Initiator ~ You keep stakeholders in the loop so consistently that no one ever needs to chase you for updates....
- ...reviews Drive team cohesion and morale through clear expectations, regular 1:1s, and feedback loops Client Management & KPI Ownership Act as the primary point of contact for client escalations and feedback Partner with the other Front Desk Manager to allocate...Remote job
- ...and educational merch. Run fan surveys, polls, and feedback loops to understand demand and guide product development. Coordinate... ...mindset — able to track numbers, spot issues, and flag solutions. What We're Looking For You're persistent and don't give...Remote job
- ...points and improve our platform experience Build a feedback loop between customer support and product development to enhance... ...adoption of KPIs such as CSAT, NPS, resolution time, and first contact resolution Support the implementation of new tools and systems...Remote job
- ...innovation, and customer-centricity. Training: Be the main point of contact for developing & training new joiners for the role.... ...outcomes to maintain clear records and identify trends. Feedback Loop: Provide clear, actionable feedback to relevant teams and leadership...Remote job
- ...guts to question that doesn't feel right until a mutually aligned solution is found. 5. Accountable Leader You take responsibility for... .... 6. Proactive Initiator You keep stakeholders in the loop so consistently that no one ever needs to chase you for updates....
- ...multiple tools and systems to investigate root causes and deliver solutions. Take ownership of customer inquiries from start to... ...Proactively follow up with customers to confirm resolution and close the loop on open issues. Identify and surface recurring support...Remote job
- ...Functions & Key Taks Manage the implementation of new solutions and/or enhancements Devise procedures to solve complex... ...systems requirement specifications Act as the main point of contact for escalated issues Oversee the conduct of User Acceptance...
- ...language’s internals, including closures, scope, prototypal inheritance, async, and reactivity principles, along with runtimes, event loops, and core Web APIs. Expert in Vue . Highly proficient in Vue 3’s Composition API, state management, routing, authentication,...Remote job
- ...automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent... ...long-term client relationships, serving as the primary point of contact for customer inquiries and support. Understand client needs and...
- ...built on a scalable architecture. ● Develop custom back-end solutions to support retention, loyalty, and subscription programs.... ...AOV, and customer experience across channels ● Fast feedback loops — growth, creative, and UX teams are your close collaborators...Remote job
- ...solving, critical thinking, and analytical skills to find the best solutions for our employees ~ Excellent English communication (verbal... ...disability during any part of the application process, please contact: ****@*****.*** . If you are a California...Remote job
- ...Journey Oversight: Be the expert on how customers move through our ecosystem. Identify and map all customer touchpoints. Feedback Loop: Actively collect, analyze, and report on customer feedback (surveys, reviews, etc.) to find out what is working and what is causing...Remote job
- ...Coordinating scheduling of work with internal resources and client contacts. Scheduling internal and onsite technical resources in our... ...frustrated customer calls or difficult situations and find solutions that work for everyone involved. Strong organizational and...Remote job
- ...Trading Pte Ltd. Our objective was to provide customers hardware solutions for their mechanical applications. Over the years, we have... ...new customer and key accounts. · Serves as the primary point of contact with the external and internal clients. · Working along with sales...
- ...Zone IT Solutions, a leading company in the staffing and recruiting industry, is looking for a talented IT Recruiter to join their team... ...new opportunities your profile at ****@*****.*** or contact us at 0434189909 Also follow our LinkedIn page for new job...Remote job
- ...cleanup. Help Desk & User Support Serve as the first point of contact for Salesforce-related user issues in Slack. Log and track... ...Benefits Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members...Remote job
