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- As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support... ..., Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between...
- ...Accepting Internal Applicants Only! The Escalation Solution Specialist (ESS) plays a crucial role in managing customer escalations... ...accuracy. This involves meticulously capturing the reason for contact, thoroughly detailing the information shared with clients or leadership...
- ...We are seeking an experienced and forward-thinking Technical Solutions Architect. This role requires a blend of strategic insight and hands-on expertise in software architecture, AI/ML, cloud platforms, SaaS ecosystems, and modern delivery practices such as Agile (Scrum...
- ...As a Solutions Engineer, you will play a crucial role in bridging the gap between our technical and business teams, ensuring that we deliver top-notch solutions that meet the needs of our clients. You will be responsible for providing technical expertise and collaborating...Remote job
- ...As a Solutions Engineer , you will play a critical role in bridging the gap between Sales and Technology. You’ll work closely with National Account Executives and Partner Managers to understand customer needs and translate them into tailored solutions. From configuring...Remote job
- ...leading the design, governance, and continuous improvement of IoT solutions across the organization. It serves four core missions:... ...and technical expertise in IoT Acting as the single point of contact for all IoT-related projects Managing the maintenance and evolution...Remote job
- ...for problem-solving, we are dedicated to meeting the unique needs of our clients. We are currently seeking an experienced AWS Solutions Architect to join our team. In this role, you will work remotely from the Philippines and collaborate with our global team to design...Remote job
- .... Location: Philippines (remote) About the role We're looking to add a new team member to our growing Customer Solutions Engineering team in the Philippines. This team is made up of creative problem-solvers who thrive on helping others, take pride in...Remote job
- ...Certified Administrator What will you do? Evaluate and implement scalable Salesforce architecture for new and existing solutions Configure standard Salesforce functionality (custom objects, flows, validation rules, permission sets, etc.) Troubleshoot...Remote job
- ...pivotal role, you'll be the primary point of contact for a portfolio of our valued clients,... ...implementation and rapid adoption of our solutions. Proactive Engagement: Conduct regular... ...client needs internally. Feedback Loop: Gather client feedback and insights to...Remote job
- ...to work with diverse and complex payroll solutions, leveraging cutting-edge technology to streamline... ...Engagement ~ Establish meaningful contact by referencing marketing triggers (e.g.,... ...Marketing and AEs to deliver insight loops on what’s converting, where friction is happening...Remote job
- ...you will play a vital role in developing innovative data science solutions and machine learning models to drive business impact. Working... ...and continuous optimization. Build automated and human-in-the-loop evaluation pipelines to track quality, safety, and business...
- ...reviews Drive team cohesion and morale through clear expectations, regular 1:1s, and feedback loops Client Management & KPI Ownership Act as the primary point of contact for client escalations and feedback Partner with the other Front Desk Manager to allocate...Remote job
- ...points and improve our platform experience Build a feedback loop between customer support and product development to enhance... ...adoption of KPIs such as CSAT, NPS, resolution time, and first contact resolution Support the implementation of new tools and systems...Remote job
- ...Success Representative. In this role, you will be the first point of contact for customers, helping them navigate product-related questions... ...issues when needed and contributing to product feedback loops. This is a remote role requiring exceptional communication skills...Remote job
- ...Are Pleased.com is a new and exciting SaaS customer support solution for small and large businesses. We improve the application on a... ...Members (45 mins each, not separate days) 24-72 hour feedback loops throughout process Post Interview Process Feedback call...
- ...video, feel free to submit a new application. Stay in the loop! Join our Hiring Hub or Coconut Facebook Page for updates... ...written and verbal communication skills - Highly organized, solutions oriented, and able to shift between strategic planning and hands...Remote job
- ...Alignment: Ensure assessments, interviews, and role briefs are aligned with role level, stack, and client expectations. Feedback Loops: Collect post-hire feedback to improve targeting, role design, and recruiter understanding over time. 6. Tech Stack & Data-...Remote job
- ...proactively. Analytics & Reporting: Track sprint metrics, timelines, and performance indicators. Provide reports and feedback loops to the leadership team. Use data to inform planning and prioritisation decisions. Requirements What We’re Looking...Remote job
- ...Through product discovery experiences and data-driven feedback loops, they help FMCG brands gain actionable market intelligence that... ...SDRs with experience selling data, MarTech, AdTech, or insight solutions , particularly into the FMCG or CPG sector . Key...Remote job
