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- HelpDesk Analyst Position Description Job Responsibilities Your main responsibilities as Consultant – Helpdesk Analyst are, but... ...guidance, or escalating more complex problems to higher-level support teams or technical specialists. . Ticket Management: Create,...
- HelpDesk Operations Lead Position Description Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise, coach, and support helpdesk staff to maintain service quality Monitor ticket queues, SLAs, and performance metrics Act as...
- Team Leader for Helpdesk (Ortigas) Position Description The Team Leader for Helpdesk is responsible for managing the overall performance... ...• Enforce quality standards to ensure consistent, high-quality support delivery. • Provide coaching and feedback to strengthen...
- ...smartwatch product. You will respond to inquiries, troubleshoot issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity to contribute to product and service improvements by sharing insights...
- ...opportunity for you to be part of our skilled global operations team based out of our Manila operations hub. As a Technical Support (Voice) , you will be responsible for receiving customer enquiries via phone calls and email , diagnosing, troubleshooting, and resolving...
- ...leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers, firewalls, cloud infra, and cool AI tools ~Train like a beast - 10 paid...
- ...advanced analytics through state-of-the-art platforms—NIQ delivers the Full View(TM). Job Description ~ Provide L1 and L2 support for Laptops/desktops ~ Provide L1 and L2 support for Windows, M365 platform, Network, Wi-Fi, and printers ~ Performs troubleshooting...
- ...by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver...
- ...Job Summary We are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global markets and some of the world’s top brands. This role is ideal for candidates who are eager to grow, develop new skills,...
- ...This is a remote position. Fleet Support Specialist Company: TeamFicient Location: Remote Employment Type: Full-Time Salary Range: TBD Work Schedule: Time Range: Between 7 AM and 7 PM CST Working Hours: 9 hours per day...
- ...to your success, join us! Job Overview We are building a talent pool for a detail-oriented and highly organized CRM Admin Support (HubSpot). This role is primarily focused on managing and maintaining CRM data, supporting sales and marketing operations, and ensuring...
- ...We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join our expanding IT support team...
- ...to your success, join us! Job Overview We are building a talent pool for proactive, highly organized Sales and Marketing Support . This role is primarily focused on managing social media activities, supporting administrative operations, and handling telemarketing...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. This is a day shift role aligned to Australian business...
- ...The Accounting / Finance Support role will provide financial and operational support during the company’s early growth phase and help build scalable finance processes as the business grows. The role will initially focus on foundational accounting tasks and financial reporting...
- ...Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance...
- ...Purpose of the Role This Student Placement Support role assists the Student Placements team by contacting services to secure student placement opportunities. The role focuses on making calls, documenting outcomes, and following up via approved scripts and email templates...
- ...energy and the built environment, creating lasting impact where it matters most. Job Description The Project Financial Support Officer delivers financial administration and project controlling support across the APAC region. The role ensures accurate project...
- ...related correspondence Reconcile expenses and prepare business credit card reports Process timesheets, billing, invoicing, and support document/report preparation Support office administration, records management, and supply requisitions Coordinate events,...
- ...maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness. Perform...
- ...customer experience. Accelerate: Orchestrate end-to-end integration to reduce complexity and ensure customer success About Support Case Management Assistance (SCMA) SCMA is a brand-new SAP MCC support offering that enhances the value proposition of Max Success...
- ...ID • Basic understanding of scripting. • Intune experience is a plus • Proficiency with TeamViewer Experience: • Customer support via Teams, phone, and email • Familiarity with ITIL principles and ticketing systems • Strong systematic approach and documentation...
- Graduate of Marketing/Accounting or equivalent. Experience is an advantage but not required Proficient in MS Office applications Willing to start immediately
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...The Junior Support Specialist serves as the primary point of contact for customer inquiries, providing responsive and effective assistance to ensure customer success with Corpaxe’s product suite. This entry-level role is designed for individuals with 0–2 years of experience...
50000 Php
...Broker Support Specialist Australian Mortgage Broking Firm About the Role We are seeking an experienced Broker Support Specialist to join our Australian mortgage support team. The role involves managing the end-to-end loan application process, ensuring accuracy...- ...flexibly connect their applications, infrastructure, clouds, and partners across a global network. We foster a collaborative and supportive environment where talented individuals can thrive and make a real impact to deliver business value and serve our customers....
- ...before merienda and without flipping a desk? Good. We’re looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk in Manila. You’ll be leading Support Technicians and Client...
- ...The Product Support Specialist acts as the first point of contact for support cases. The PSS (Product Support Specialist) directly reports to the Support Manager. The successful candidate is expected to troubleshoot, answer basic queries, and direct the client towards...Remote job
- ...are a fast-growing SaaS company that is changing the FinTech application development (non-OMS) landscape. We are looking for an IT Support Associate who has experience providing remote support for US-based users, with a strong aptitude for troubleshooting hardware and...