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- ...Training and Staff Development ~ Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Call Center Representative serves callers by professionally answering inquiries, researching and resolving problems, and collecting self...
- ...Shift Manager any healht/safety and performance concerns that may affect agnent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods to observe employee's demeanor, technical accuracy, and conformity to company policies....
- ...where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance...
- ...Inform concerned departments of visitor arrivals promptly Telephone & Communication Handling Answer, screen, and direct phone calls to the appropriate personnel or department Handle inquiries through phone, email, or walk-ins, ensuring accurate and helpful information...
- ...Experience: • 3-4 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center. • Experience with forecasting and multi-variant statistical techniques and modelling including linear regression, multi-...
26900 - 36200 Php
...customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Why choose Asurion Next Level Pay : Earn ₱26,900/₱36,200 monthly salary PLUS unlimited sales...- ...necessary to ascertain client expectations and needed information is replied with. Endorses prospective clients to RMs for client calls. Operations Efficiency and Service Quality Ensures that all transactions are processed, recorded accurately and balanced...
- ...Every day brings a variety of tasks that require focus, problem-solving, and timely decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent tasks with contractors, process invoices, and handle sign-off tickets and insurance...
- ...Talent Connect - Iloilo 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution...
- ...As a Customer Support Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off...
- We’re looking for a Customer Service Representative with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through...
- ...Completed at least 2 years level in College (no back subjects/incomplete units) Background of the US Insurance industry preferred. Call center experience of at least 2 years a MUST. Experience in handling customer escalation a plus. Analytical and can quickly learn...
- ...but not limited to, headset and locker issuance) and serves as the front liner of Facilities Dept. Receives and routes incoming calls to respective team members and departments in the company, ensuring that all calls are handled in a courteous, efficient, and expedient...
- ...This role requires someone to be sensitive and familiar with tones that denotes sarcasm or commendation whether via email or phone calls. The Customer Engagement Analyst is expected to uncover ongoing and potential challenges by flagging the point of contact or Account...
- ...service by promptly and accurately addressing inquiries from prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries...
- ...relationships and partner effectively across diverse internal organizations 5 years working experience as a manager in a BPO or call center setting Must have experience managing a sales program Proven ability to lead & develop team of technically-minded individuals...
- ...dream to success. What the role will entail Generation and maintenance of business to achieve sales targets; sourcing, calling, and presenting bank products/services/investment opportunities to the individual Building an information database on existing high...
- ...As a Customer Service Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off...
- ...Registration in the Indian professional register of nurses; Availability for relocarion to Italy; If your goal is to come living and working in Italy, send us your CV and we will call you for an online interview, explaining all the details of the position....
Work On Time Spa
Iloilo1 day ago - ...Description Responsible for improving sales and quality performance of individual Sales and Service Representatives by monitoring their calls and coaching them individually and in groups on ways to improve their sales performance. Essential Functions/Core...
Concentrix
Iloilo2 days ago - ...opportunities, etc. EDUCATION and EXPERIENCE: • Graduate of any 4-year course • Must have at least 5 years working experience in the Call Center Industry • Must have at least 3 years’ experience in managerial role preferably overseeing operations within the call...
inspiro
Iloilo4 days ago - ...Iloilo City If you've already applied, please keep your lines open from 9:00 AM to 4:00 PM, Monday to Friday. Our hiring team may call you for an initial discussion. What You'll Be Doing: Respond promptly and appropriately to service requests to resolve...
- ...at least 3 years as a supervisor with impeccable performance. For external candidates, at least 6 years working experience in a call center, at least 5 years within the quality space and 3 years as a manager with impeccable performance. If external, additional requirement...
Confidential Company
Iloilo1 day ago - ...Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct...
Concentrix
Iloilo4 days ago - ...hardening Optimize infrastructure costs and resource utilization Manage secrets, credentials, and access control Support on-call rotations and resolve production incidents Document systems, processes, and operational runbooks Minimum Requirements ~...
- ...the bank. How you'll contribute Identifies customers' needs, maintains and nurtures customer relationships through marketing calls, branch appointments, and discussions, recommending and cross-selling bank products, services, and alternative channels to further...
Security Bank Corporation
Iloilo20 hours ago - ...Bank. How you will contribute •Identifies customer's needs, maintains and nurtures customer's relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies...
Security Bank Corporation
Iloilo20 hours ago - ...Essential Functions/Core Responsibilities • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership...
Concentrix
Iloilo20 hours ago - ...and will deliver the CASA, float or fee income projections. How you'll contribute Solicits customer feedback through client calls to improve on the Bank’s product offerings and possible product development. Negotiates and proposes a competitive pricing scheme...
Security Bank Corporation
Iloilo4 days ago - ...a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues...
