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- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent...
- ...opportunities and contribute to the success of a globally expanding industry-leading organization. Were looking for enthusiastic Remote Call Center Representatives to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-...
- ...Training and Staff Development ~ Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Call Center Representative serves callers by professionally answering inquiries, researching and resolving problems, and collecting self...
- ...strategic relationship building. Generate new business leads via cold outreach and leverage existing networks for introductions and... ...using both inbound and outbound strategies, including cold calls and referral networking. Analytical and strategic thinker experienced...
- ...communication skills. - Willing to work in an office-based setup. RESPONSIBILITIES: - Execute outbound sales outreach through cold-calling, email, and social media to build and maintain a strong customer pipeline. - Deliver tailored sales pitches and scripts...
WHR Global Consulting
Iloiloa month ago - ...Production Managers and Client Success Managers to ensure campaign success. Responsibilities -Execute outbound sales outreach via cold calls, emails, and social media to generate and maintain a pipeline of potential customers -Deliver sales pitches and scripts...
WHR Global Consulting
Iloiloa month ago - ...Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: ~ Hiring, training, and preparing call center representatives to respond to customer questions and...
- ...As a Customer Service Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off...
- ...part of order fulfillment Verify order information using internet tools such as maps and other lookup tools Perform outbound calls to Police Agencies to update order status, data validation and gathering Qualifications Must possess a Bachelor's Degree of any...
- ...at least 2 years level in college (with no back subjects/incomplete units) Background of the US Insurance industry preferred. Call center experience of at least 2 years a MUST. Experience in handling customer escalation a plus. Analytical and can quickly learn...
- ...performance. Updates and processes data for real-time performance analysis. Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address account performance issues. Manages and...
- ...interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates Participate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take direction from the designated training Managers...
- ...Job Description Education: ~ Minimum 4 year college degree Experience: ~1+ years experience in customer service, call center or related field, including 12 months in a supervisor capacity. Healthcare Industry Preferred. Mandatory Skills: Expert communication...
- ...accurately. Confidence in asking questions and seeking validation. Ability to provide customer support through email, chat or phone calls Ability to support any volume-based customer facing or back-office requirement as needed by the business Other Qualifications/...
- ...and will deliver the CASA, float or fee income projections. How you'll contribute Solicits customer feedback through client calls to improve on the Bank's product offerings and possible product development. Negotiates and proposes a competitive pricing scheme...
- ...We're looking for a Customer Support Representative with 1 - 5 years customer service experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the...
- ...Requirements: ~8 or more years of experience in HR or related field. Management experience required. ~ Prior work experience in call center and/or repair industries preferred. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School...
- ...Excellent Customer Service skills. Excellent written and verbal communication skills. Ability to multi-task and handle incoming calls as well as emails Customer Service / Team Player oriented Professional attitude and positive demeanor always. Ability to...
- ...packaging while identifying credit risk and acceptable mitigants for recommendation to approvers. Plans interim extension/client calls or information gathering such as AFS, bank checkings, appraisals, etc in advance to ensure renewal is on time and to avoid expired lines...
- ...potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded. Specific Duties and Responsibilities The following are the specific...
- ...Job Purpose Customer Service Representatives are responsible for answering inbound calls, emails, and messages from clients receiving Visby products, providing clear information, guidance, and support regarding the products. Ensuring a positive and efficient customer...
- ...wed love to hear from you. Being bilingual is highly advantageous and will be viewed favorably. Candidates must have prior call center experience and reside within 80km of our office . Youll also need: A high-speed internet connection An appropriate...
- ...service by promptly and accurately addressing inquiries from prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries...
- ...What you'll be doing Handling inbound calls from customers, addressing their inquiries, and resolving their issues in a timely and professional manner Providing product information and recommendations to assist customers in making informed decisions Documenting...
- ...Bank. How you will contribute •Identifies customer's needs, maintains and nurtures customer's relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies...
- ...Service Advisor - Iloilo Events 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...
- ...databases to Postgres Troubleshoot performance issues and assist development teams with query optimizations Participate in 24x7 on-call support rotation Manage all capacity decisions for production deployments including technology selection, high availability...
- ...Experience: • 3-4 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center. • Experience with forecasting and multi-variant statistical techniques and modelling including linear regression, multi-...
- ...where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls, raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance...
Cooee Inc
Iloilo4 days ago - ...a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues...
