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- ...develop Team Captains through guidance, observation, and performance management activities. As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments. This also provides an...
- ...related field (especially Quality Assurance and Customer Support). ~ Experience supporting SaaS products or troubleshooting experience (calls, chats, emails and SMS) ~ An interest in data trends and analysis and a natural ability to spot patterns across large sets of data...
- ...in a relevant discipline you’re passionate about! ~3 years of supervisory experience handling customer support through omnichannel (call, email and chat), preferably in ecommerce or digital CX environment ~ Experience supporting SaaS products or troubleshooting...
- ...revenue growth by identifying, qualifying, and converting leads into customers. You’ll be responsible for cold outreach, discovery calls, and appointment setting, as well as supporting the sales team with proposals and market research. Strong CRM management and direct...
- ...valid, and complete information with the highest degree of empathy, courtesy, and professionalism. Handle customer consultation calls, technical troubleshooting, escalations, and complex investigations. Troubleshoot product or service-related issues by investigating...
- ...Key Duties: Carry out daily PPM (Planned Preventative Maintenance) and reactive maintenance tasks Attend and resolve emergency call-outs Complete logbooks and RAMS documentation Emergency lighting testing and reporting Electrical maintenance, including...
PRS LTD
Leyte2 days ago - ...RESPONSIBILITIES: ● Direct Client communication and meeting various client demands ● Communicating with Amazon sellers via email or call ● Understanding all aspects of the projects including working with multiple departments, ● maintaining, monitoring, and...
