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- ...About the Role We're looking for a confident, reliable, and tech-savvy Call Center Representative to join our team. In this role, you'll use a variety of communication platforms to engage with leads via SMS with the goal of scheduling in-person appointments. You'll manage...
- We are looking for a Call Center Coordinator to be the first point of contact for our customers. In this role, you will handle incoming support calls, create and route support tickets, coordinate technical support schedules, and assist with administrative workflows that...
- Qualifications: College graduate with a Bachelor's degree At least 2 years of relevant experience as an Assistant Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management and performance coaching skills...
- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- We are mass hiring Call Center Agents in Makati Site! Earn Up to 20K Monthly. Open for applicants with NO BPO EXPERIENCE! Handle Inbound/Outbound Calls: Answer, evaluate, and resolve customer inquiries, requests, and concerns efficiently and accurately via phone. Provide...
- ...Job Title: Call Center Agent (Onsite Mabolo, Cebu) One-Day Hiring Process | Virtual Interview via Zoom Job Overview We are seeking dedicated Call Center Agents / Customer Service Representatives to join our growing team in Mabolo, Cebu . This role is ideal...
- "Key Responsibilities Team Leadership & Management • Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • Manage team scheduling, attendance, task allocation, and workload distribution. • Conduct regular team meetings...
- ...Position Summary : The Call Center Technician provides Tier 1 technical support, assisting customers with website access issues, browser troubleshooting, camera and audio setup, and other basic technical problems. This role demands excellent communication skills, a strong...
- ...will be transferred to RTM for dispatch. Creating Commercial Invoice for international shipments. Answer inbound and outbound calls as well as assist customers who have specific inquiries on their orders Responsible in maintaining the On time performance report...
- ...CALL CENTER TRAINER (Permanent WFH) Starting salary: PHP 18,000 - PHP 23,000 (Please apply only if the salary offer meets your expectations.) Job Description: Conduct effective training sessions for trainees. Collaborate with co-trainers, managers, and other...
- ...At LearnTastic, great design isn't just about usability—it's about transforming how people learn and grow. Job Description: As a Call Center Representative, you will be the voice of our Brand, ensuring each guest experiences the exceptional service and care that...
- ...Overview: The Call Auditor is responsible for reviewing recorded calls to ensure adherence to pre-approved scripts and to audit specific portions of each call for compliance with contractual requirements. This is a quality assurance role focused strictly on call...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match with this job Job ID JR114673 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose...
- "Key Responsibilities 1. Advanced Technical Support • Provide expert-level assistance to L1 analysts when issues exceed standard troubleshooting procedures. • Perform initial triage, validate incident categories, and ensure accurate prioritization. • Escalate incidents...
- ...PH Full-Time & Part-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
- ...or existing customers to inform them about a product or service Hunt for business opportunities through a high volume (100-150+ calls per day) of outbound activity in a metric-driven sales process Being knowledgeable about products and services offered by the business...
- ...Position Title: Call-Out Coordinator Work Set Up: Onsite Salary: 25,000 to 30,000 PHP a month Schedule: 4:00 PM - 1:00 AM PHT Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown: The Plumbing & Electrical...
- MASS HIRING: Healthcare Account Call Center Agents - Quezon City (Bridgetowne) Earn up to ₱19,000 Monthly | HMO on Day 1 + 14th Month Pay! Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our Healthcare...
- ...teams by transforming strategy into sustainable growth. Role Description This is a remote, contract-based role for a Cold Calling Expert/Call Center Representative. In this position, you will be responsible for conducting outbound calls to prospective clients,...
- ...Qualifications: Education ~ Bachelor's degree preferred or equivalent work experience. Experience: 3-4+ years in collections or call center operations. 3+ years in a supervisory or leadership role. Technical Skills: Hands-on experience with PDS Dialer or...
- ...facing or appointment setting/survey role Start Date: ASAP About the Role: Remote Office is looking for a detail-oriented Calling Agent - Engagement & Feedback to support one of our trusted clients. This role is more than just setting appointments—it's about...
- Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...
- ...role for Asurion, and the effective training of students directly affects key business metrics like Employee Attrition, NPS, First Call Resolution, and Customer Resolution Time. Essential Duties and Responsibilities: Takes administrative responsibility for new employees...
- ...expected to report to the GM Philippines office three times per week or as dictated by business needs. The Role The HR Services Call Handling Analyst is responsible for managing and resolving People Services cases received via calls and emails from various business...
- ...Qualifications ~ Bachelor's degree or equivalent combination of education and experience ~5+ years' experience managing and leading a call center environment/business office/professional services CBO or MSO staff at a supervisory level or higher ~ Ability to work well...
- ...or services while maintaining excellent customer service standards. Key Responsibilities Handle incoming and outgoing customer calls, emails, and messages in a professional and timely manner. Provide accurate information about products and services to customers....
- ...training & ongoing support as required. Providing feedback and advocacy on customer pain-points to internal teams. Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction....
- ...United States. This role is focused on outbound sales. You will be responsible for finding potential employer leads, making cold calls, speaking with decision-makers, and closing agreements for our recruitment services. Work schedule is aligned with US business hours...
- Description Provide excellent customer service through non-voice channels such as email and chat. Respond to customer inquiries and resolve issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate...