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- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams... ...on the team and various support functions, including Quality, Tech Leads, Training...
- ...experts responsible for creating a detailed blueprint for the development requirements of S/4HANA, and for providing business and functional support around SAP modules. You will also be in charge of the configuration and functions for any of the following areas:...
- ...building, and configuring applications to meet business process and application requirements. Your typical day will involve working on functional test planning and ensuring that the applications meet the required standards Responsibilities Develop and execute...
- ...you will be doing: The Senior Manager, Call Center Operations will lead a team of Managers by providing them with direction, support, and career development. Demonstrate... ...Collaborates and cooperates with other functional areas including Human Resources, Training...
- ...Responsibilities Learn ODOO ERP functional modules such as Finance, Sales, Purchase,... ...understanding (Minutes of the meeting) Support ERP configuration under guidance from senior... ...Participate in cross-location calls, reviews, and training sessions Travel...
- Job Description: Oversee the inventory process and team members to ensure all Key Performance Indicator (KPI) and targets are achieved such as inventory accuracy Manage the schedule and attendance of all employees under your department Ensure the division is staffed...
- ...are seeking an experienced Application Support Engineer to join our team, providing operational... ...when needed. Participate in on-call rotation for production P1 and P2 Issues.... ...other software engineers and other cross-functional teams during the development of the solutions...
- ...RFC) and update knowledge base articles to support effective troubleshooting. Collaborate... ...issues, providing education to customers on functions and features, and properly escalating... ...to the onshore service desk resources for calls that cannot be resolved on first contact...
- ...Employee Provide customer service via phone calls & answer customer, Underwriter and/or... ...multiple processes. Responsible for supporting business areas by operating switchboard... ...with stakeholders ~ Cooperate with other functions to answer customer/agency's questions...
- ...Employee Provide customer service via phone calls & answer customer, Underwriter and/or... ..., process, policy. Responsible for supporting business areas by operating switchboard... ...with stakeholders ~ Cooperate with other functions to answer customer/agency's questions...
- ...Responsibilities Provides technical support to the enterprise, third-party vendors,... ...email, chat, self-service, inbound/outbound calls Empathize with end-user needs and... ...timely manner Understand technology functionalities, standard operating procedures, common issues...
- ...relationship with stakeholders Cooperate with other functions to answer customer/agency's questions regarding... ...provides clear guidance to help us to make good judgement calls. Skills: Administrative Support, Analytical Thinking, Critical Thinking, Customer...
- ...Job Summary As an Analyst for Specialty Support, you will support a dynamic team focused... ...resolution for various care delivery functions and locations throughout the United States... ...Answer and resolve technical issues through calls that operates 24X7 Diagnose hardware,...
- ...a global leader in white-label technical support, trusted by technology operators worldwide... ...to join our growing team! The primary function of the Network Support Engineer (NSE) is... ...have the ability to participate in an on-call rotation. We are not actively hiring yet...
- ...Technical Support Engineer (Level 2/3 Customer Support) At Sugbo Logic Systems Location: Cebu Business Park / Cebu City (On-Site)... ...impossible possible. This is not a job opening for a position at a BPO/call center. You are applying for this role because you are someone...
16000 - 20000 Php
...MedSpecialized, Inc. is looking for an IT Support Engineer ! MedSpecialized is a Business Processing Outsourcing company catering to... ...timely and professional manner Receive, manage, and resolve calls, transferring cases to the appropriate department when required...- ...opportunities are limitless. Level 2 Support Engineer Job Summary: We are looking... ...Collaboration: Work closely with cross-functional teams, including Engineering, DevOps and... ...Qualifications: Experience working in a 24/5 or on-call support environment, with demonstrated...
- ...product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1... ..., providing education to customers on functions and features, and properly escalating... ...to the onshore service desk resources for calls that cannot be resolved on first contact...
- ...RealPage is responsible for providing first-level technical and functional support to customers using RealPage software solutions. This role... ...environment. Hybrid work setup Occasional overtime or on-call support during critical periods. Knowledge/Skills/...
- ...diversity, inclusion and belonging. Overview: The WW Tax Support role provides essential operational and administrative support... ...practices Exposure to global tax operations and cross-functional collaboration Opportunities to build foundational tax and finance...
- ...Technical Support- Design Administrator (Up to ₱35K | Hybrid | FREE AI CERTIFICATION) Cebu IT Park | Monday–Friday | Night Shift (9PM... ...Go Beyond Employment: Build a Future-Proof Career We're calling on 100,000 Filipino professionals to lead the AI revolution....
38000 - 48000 Php
...businesses. As an IT Administrator, you'll play a critical role in supporting our Mandaue City office and iTeraTEL's backend systems,... ...internet services. Handle Customer Support : Resolve inbound calls from iTeraTEL's business customers, troubleshooting phone (Cloud...- ...brands to meet consumer needs. A Product Support Agent I is an experienced Customer... ...HomeWiseDocs.com Departments as it relates to job functions. Learn our products, technically, and... ...Knowledge/Skills/Abilities Previous call center experience Ability to...
- ...virtual assistants from the Philippines to support Australian businesses. We specialise in... ...support the client's day-to-day business functions. Key Responsibilities Work Health... ...home office setup suitable for client calls and team meetings Working Hours...
- ...About the job Admin Support Specialist Keep the engine running quietly — but powerfully. Hi! We're Smartsourcing , and we're looking... ...to assist our team in managing daily operations across various functions. You will be responsible for handling administrative tasks,...
- ...Xerox, we make work, work. Learn more about us at The Sales Support Representative will be responsible for supporting sales efforts... ...Enterprise customers. KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS: Proactive Responsibilities: Track and update account...
- ...Job Title: Desktop Support Analyst I Summary: Desktop Support Analysts 1 provide technical... ...and procedures Perform field support functions associated with internal and external... ...ITAM tool Provides after-hours on-call support when needed Work as an extended...
- ...Were Hiring: Jr Customer Support Specialist! Looking for a role that fosters collaboration, creativity and career growth in a vibrant... ...Minimum of 2 years customer service experience - working within a call center environment preferred. Experience With SAP Preferred....
- The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities... ...as needed (Night, weekend and holidays) Willing to be on-call for support cases (Night, weekend and holidays) Others: This...
- ...Customer Support Specialist We are seeking a proactive and customer-focused Customer Support Specialist to join our growing Customer... .... Diagnose and resolve technical issues related to product functionality, use, and technology. Provide guidance and training to...