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- ...Level 3 Technical Support Specialist Position Overview The Level 3 Technical Support Specialist serves as the highest escalation point for complex IT issues, providing advanced troubleshooting, system oversight, and technical guidance. This role requires expertise...Remote job
- ...detail, we'd love to hear from you. Whether you're starting your career or already have experience, we'll provide the training and support you need to succeed. What you'll do As a FQA Tester, you'll be part of a dedicated Quality Assurance team responsible for improving...
- ...gathering, process analysis, solution design, development, testing, implementation, and ongoing support. About the Role We are seeking an experienced Functional Business Analyst to ensure that technology solutions meet business requirements, address user needs...Remote job
- ...PM (AEST) | 6:00 AM – 3:00 PM (PH Time) Employment Type: Full-time What You’ll Do We’re now looking for a Senior Functional Consultant to lead the delivery of transformative Salesforce solutions and help our clients achieve meaningful outcomes,...
- ...HIRING CALL CENTER AGENTS! ? ? Company CONCENTRIX ? Virtual Hiring Process ✅ Open to applicants with or without call center experience ✅ No experience required (College graduates are welcome to apply) ✅ Competitive salary and benefits ✅ Start your career in the...
- ...this could be the perfect fit for you. Role Overview We are seeking experienced Oracle Retail Cloud Functional and Techno-Functional Consultants to support large-scale Oracle Retail implementation, upgrade, and support initiatives. The role involves close...
- ...We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond...
- ...Qualifications Qualifications: * atleast high school graduate old curriculum / high school graduate / college graduate or college undergraduate * with or without call center experience * Good communication skills. * must have laptop or computer for assessment only...
- ...JOB SUMMARY: The Tier I Support Technician position requires a driven, independent thinker to complete his/her job function of deploying, maintaining, administrating, and resolving... ...and Australian-owned company providing call center services. While our main goal is...
35000 - 50000 Php
...customer experience matter. We are building a world-class Cebu support team and are looking for driven, technical, and customer-focused... ...customer environments stay online. This is not a basic call center role. This is a hands-on technical support position inside...- ...The Project Support Officer will be tasked with actively supporting the delivery of Change, Delivery and Process (CDP) Portfolio to ensure the team can meet deadlines, deliver and report on projects. Reporting to the Portfolio Services Manager, you will be an integral...
21000 Php
...About the Role The position of the Virtual Call Center Agent (Outbound Market Research) consists of conducting telephone research interviews and recording the results in our data collection system. Seek and provide information to help our clients meet with business...- ...Microsoft Excel, particularly in VLOOKUP and Pivot Tables , to support our sales operations. The ideal candidate will play a key role... ...Maintain and analyze sales data using advanced Excel functions (VLOOKUP, Pivot Tables, conditional formatting). Generate accurate...Remote job
- ...About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as... ...support activities. Learning and keeping track of all the new functionalities added to the system every update release. Conducting...
- Customer service representative Job Qualifications * high school graduate old curriculum/senior high school graduate * college graduate / undergraduate * Good in communication skills * must have Laptop or computer for assessment only
- ...As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues...
- ...Customer Support Representative Tier 1 About Us Helpware is a technology-driven company... ...questions. ● Respond to inbound calls and emails regarding product, order, and... ...● Ability to work independently and collaborate effectively with cross-functional teams....
- JOB DESCRIPTION: - Handle and carefully respond to all customer inquiries via inbound calls and email - Provide excellent customer service through active listening - Work with confidential customer information in a secure manner - Aim to resolve issues on the first...
Career Professionals Inc.
Cebu City28 days ago - ...across 40+ sites, our teams work in diverse fields such as Product Innovation, Software Development, Game Presenting & Hosting, IT Support, Facility & Studio Operations, and other sup- port services. At Evolution, our dynamic and creative environment provides exceptional...
- ...simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset... ...Recognizing and escalating more difficult problems to Tier 2 support Desired experience: Candidates must have at least...
- ...Job Title: IT Support Technician (Remote) Schedule: Monday–Friday | 9:00 AM – 5:00 PM EST Location: Remote Job Description We are looking for a skilled Remote IT Support Technician to join our Managed Service Provider (MSP) service desk team. In...Remote job
775000 $ per day
...a dynamic service identifying and solving issues within multiple components of critical business systems. Deep Technical Support & Root Cause Analysis - Handle complex customer issues, going deep into root cause analysis that spans customer configuration, product...775000 $ per day
...ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Pricing Support Sr Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Under general supervision... ...systems; Works closely and collaborates with other corporate functions to engage the right level of expertise for each opportunity;...775000 $ per day
...development teams, contributing to the design, coding, and testing of cloud-based solutions. -Support REST API development and PL/SQL scripting. -Collaborate with cross-functional teams to embed LLM and AI-driven capabilities into business processes, improving automation,...- ...Overview of the Role The Level 2 IT Support is responsible for delivering advanced technical assistance to end-users and internal IT teams. This role focuses on diagnosing and resolving complex technical issues, ensuring timely escalation when necessary, and maintaining...
- ...Job Title: L1/L2 Service Desk Support (Remote) About the Client: Is a Managed IT Service Provider (MSP) in the Denver Metro area... .... Responsibilities: Answer and manage support calls with strong professionalism and customer service focus. Triage...Remote job
- ...a lot of change over the past 30 years—but we’ve been here to support real estate from day one. With the diverse landscape of... ...customers via phone, email, and chat. Advise customers on product functionality, features, and other support related inquiries. Facilitate...
- ...are looking for a Customer Service Manager to join our English Support organization in Cebu. Working closely with the Head of English Support... ...the agreed way of working. • Review real tickets, chats, calls, and customer cases to understand what is driving performance....
- "Job Responsibilities: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Job Qualifications: with or without call center experience...
Talent Outsourcing Channel Solutions
Cebu Citymore than 2 months ago 775000 $ per day
...interact with various stakeholders to ensure that the systems function optimally and meet business needs. Roles & Responsibilities:... ...potential issues. - Develop and implement best practices for system support and maintenance. Professional & Technical Skills: - Required...
