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- ...Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest...Remote job
4 - 5.5 $ per hour
...? We got you! Join us if you have the experience, skills, and #WFH setup. Read on to learn more. Position: Customer Service Agent (Calls, Emails & Chats) Working Hours: Shifting schedule, predominantly US Business hours Hiring Company: We run customer service...Remote job5 - 6 $ per hour
...every step of the way. POSITION SUMMARY: As a Communications Agent at Home Team Vacation Rentals, you will play a vital role in... ...reviews Assist with various administrative tasks as needed. Call and message with cleaners and contractors to complete tasks...Remote job- ...Make a difference. Be happy. Grow your career. IT Service Desk Agent I The IT Service Desk Agent provides level 1 support to organizations by answering, calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to...Remote job
- ⚡Are you looking for a different type of BIM career ?⚡ Digital Matter is offering the opportunity to be part of a team of driven, independent self-learners who are pushing the boundaries of Digital Construction. If you are are an experienced BIM engineer with the...Remote job
800 - 1000 $
...team with the addition of two Short Term Rental Guest Services Agents. In this vital role, you will be the heart of our guest interactions... ...to guest inquiries and communications. Answer guest phone calls Effectively resolving guest issues to ensure satisfaction....Remote job- About JWay Group, Inc. At JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture of collaboration, continuous improvement, and a commitment to client success. Join us to be part of a ...Remote job
- ...Job Summary: Creative Chaos is seeking a diligent and knowledgeable Tax Specialist (Enrolled Agent) to join our finance team. In this role, you will be responsible for preparing and reviewing tax returns, advising clients on tax-related matters, and ensuring compliance...Remote job
- ...hiring a (English & Japanese speaking) Customer Service - Level 1 Agent (Remote based in the Philippines)to work supporting one of the... ...quiet office space free of interruption to conduct professional calls on behalf of a client. Flexibility to support rotating shifts...Remote job
- ...OVERVIEW SUMMARY Help lead and support the Contact Center team by overseeing daily activity of agents, driving performance, and creating a culture of... ...If you're looking for a change and want to put your call center expertise to work as part of an innovative, high...Remote job
- ...optimization, and maintenance of the Five9 Cloud Contact Center environment. This role involves technical configuration,... ...operational efficiency, using data-driven insights to improve call routing, reporting, and agent performance. Key Responsibilities Platform...Remote job
- ...existing tools with sophisticated apps and agents. So your teams – and your customers – can... ...and making your customers happier. We call this Team Intelligence. It’s why DevRev... ...company founded in 2020 with development centers in the USA, the European Union, India, and...Remote job
- ...model, and setting high-quality discovery calls for our CEO. You'll be the first voice... ...customer service Familiarity with call center operations, customer service challenges,... ...and communication quality with offshore agents." Company Culture This role supports...Remote job
- .... This includes systems like CRM, background check databases, call center technology, and communication tools like Outlook/Teams. Adherence... ...for quality assurance and performance development, so agents must demonstrate professionalism under pressure and contribute...Remote job
- ...closely with Quality Assurance and Compliance teams to prepare CX agents for internal and external audits, ensuring adherence to all... ...preference for experience within a technical customer service call center or Business Process Outsourcing (BPO) environment. ~...Remote job
3350 $
...AI-driven features -Stay current with GenAI frameworks, multi-agent orchestration techniques, and emerging AI tools Good to have... ...(LangChain, AutoGen, CrewAI, LlamaIndex) -Background in call center/contact center technology (bonus) -Demonstrated problem-solving...Remote job- ...Representative on the Operations team, you won't just be handling calls and tickets. You'll be the steady, reliable teammate who keeps... ...YOU ARE ~3+ years of experience in a customer service or call center environment (Required) ~ Operations-oriented — you understand that...Remote job
7 - 10 $ per hour
...We prioritize people in everything we do. Because we’re people-centered, we strive to add value to our guests' lives by consistently providing... ...reliable laptop, high-speed Wi-Fi capable of supporting video calls, and a quality headset for clear communication during virtual...Remote job- ...Exceptional customer service skills over email and on live screenshare calls; able to engage positively with both technical and nontechnical... .... Experience deploying Teams apps through the Teams admin center. Other Technical Skills: Strong knowledge of the browser...Remote job
- ...aptitude for new technologies to use their outstanding client service, communication, and time management skills to promote our call center and staff augmentation services to our clients and to prospective businesses in the healthcare, financial, and professional home...Remote job
- ...The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess... ...conformity to company policies and procedures. Provides feedback to call center team leaders and managers. Responsibilities: QA Specialist...Remote job
- ...Resilient under pressure and adaptable across industries. Required Experience & Skills (Minimum): ~1–2 years in customer service, call center, or support roles. ~ Experience with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). ~ Strong...Remote job
- ...organization Assist with lead tracking and follow-ups Schedule sales calls and coordinate meetings Support preparation of basic... ...tools and simple automation, not building complex systems or AI agents. Standards Required Skills & Experience Strong...Remote job
- ...inference clusters from the US West Coast. You will serve as the on-call anchor for US hours, drive incident response on multi-thousand... ...Context: Prior work in an AI cloud, neocloud, HPC center, or hyperscaler environment. Why Join Us? Frontier Infrastructure...
400 $
...and motivated to make an impact as part of a close-knit, guest-centered team! POSITION SUMMARY: Are you a guest service leader with... ...Sales Background: Previous experience in guest services, cold calling, lead management, and/or social media management. Punctual,...Remote job- ...manage sales pipelines with precision. The ideal candidate has a solid foundation in customer-facing roles—preferably starting in the call center/BPO industry—and has grown into account management or sales roles within the service sector. We value stability, commitment,...Remote job
3800 - 4500 $
...Responsibilities Lead onboarding sessions for new customers via video calls, emails, and chat Create personalized onboarding journeys based... ...teams to enhance the onboarding experience Contribute to help center content and onboarding documentation ✅ Qualifications 2+ years...- ...dashboards to ensure visibility into system health. Configure agents for metrics/log collection and manage incident notification... ...infrastructure. Incident & Problem Management Participate in 24/7 on-call rotations, quickly respond to production incidents, and identify...
- ...Job Responsibilities ~Partner with agents and internal team members to consistently achieve performance targets and service metrics ~Coordinate, assign, and manage new referrals with accuracy, urgency, and clear communication across all stakeholders ~Serve as the...
- ...in Business Administration, Communication, or related field (preferred). Minimum of 1–2 years of customer service experience (call center, retail, or corporate support). Skills & Competencies Language Proficiency: Native or near-native fluency in Mandarin and...Remote job