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- ...Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest...Remote job
11.2 $ per hour
...About the Role We are seeking experienced Customer Service Agents to take part in realistic, human-enacted customer service conversations... ...for an AI data project. You will handle simulated support calls, resolve issues and communicate professionally, creating high-quality...- ...We’re looking for a Lead AI Engineer to own the backend and Agent systems behind our LLM-powered products. The role is end to end:... ...multi-turn conversation systems, including context management, tool calling, knowledge retrieval (RAG), state management, and human handoff....
5 - 6 $ per hour
...every step of the way. POSITION SUMMARY: As a Communications Agent at Home Team Vacation Rentals, you will play a vital role in... ...reviews Assist with various administrative tasks as needed. Call and message with cleaners and contractors to complete tasks...Remote job- ...and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. – ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+...
- About JWay Group, Inc. At JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture of collaboration, continuous improvement, and a commitment to client success. Join us to be part of a ...Remote job
- ...quality work for our clients. Position Overview We are seeking a highly skilled, meticulous, and proactive Senior Billing Escalations Agent to join an L1 Billing team. In this pivotal role, you will act as a primary champion for customer satisfaction and financial...
- ⚡Are you looking for a different type of BIM career ?⚡ Digital Matter is offering the opportunity to be part of a team of driven, independent self-learners who are pushing the boundaries of Digital Construction. If you are are an experienced BIM engineer with the...Remote job
23 $ per hour
...service conversations used to train and improve speech-to-speech AI agents. You will participate in realistic customer service scenarios,... ..., Conflict Resolution, Escalation Management, Voice Support, Call Center, English, AI Training Open to candidates in: Canada, South...- ...UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud... ...efficiency. UJET's AI solutions empower agents, optimize customer journeys, and... ...resolution. - Participate in a global on-call rotation and serve as a first technical responder...
- ...on a Zoom phone system - Answer and screen 12 to 30 incoming calls per day (average 12 to 15; busy periods up to 30) - Take detailed... ...and route calls to the attorney, in-house paralegal, or title agent - Field calls from adversaries and consumer debtors professionally...
- ...functions as a gateway to parse incoming user requests, orchestrate calls across the internal services that do the ranking and retrieval,... ...behaves, and the MCP layer that exposes all of it to AI agents. Our team owns both platform & product components: Because of...
- ...experience supporting production systems (on-call rotations, incident triage, and SLA resolution). CRM & Contact Center Integration: Experience with CRM (Customer Relationship... ...Language Model) platforms and automated AI agents. Micro-Frontend Architecture: Experience...Remote job
- ...easier for users and teams. WHAT YOU WILL BUILD – Build AI agents, workflows, tools and automations that solve real customer, product and operations problems. – Apply LLMs, retrieval, tool calling, evaluations, guardrails and automation to practical financial...
- ...in simulated customer service conversations for an AI data project. As a Customer Caller, you will join semi-scripted calls with a Customer Service Agent on an online recording platform: asking questions, making requests and following an assigned caller profile,...
- ...end of a request. Increasingly, the answer is not a person. AI agents, AI assistants, crawlers, headless browsers, and malicious automation... ...confident we are, and the API that customers and their agents call. We’re looking for an Engineering Manager to lead this team...
- ...monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate... ...ones, get built next. Occasionally you’ll join customer calls when a customer wants someone technical. Engineers act as PMs...
- ...tooling, and diagnostic infrastructure that tell us whether our AI Agents are working well, where to improve them, and how to make them... ...callers, and sub-agents) are actually working, from a single tool call to a full multi-turn conversation. – Diagnose exactly where...
- ...English. This is a patient-facing medical reception role. Candidates whose experience is limited to general customer service or call center roles without medical reception or healthcare experience may not be considered. Key Responsibilities Answer inbound...Remote job
- ...should be productized, and which should be retired. AI Tools & Agents: Identify practical opportunities to use AI in B2B operations... ...Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24⁄7 Fluent English communication...
- ...operations, have operated production systems at scale, and carried on-call for them. – Have previously undertaken a significant... ...two—of the three strength areas below (and tell us which is your center of gravity): – Tooling & ecosystem: You’re intimately familiar...
- ...and consolidated when three versions of the same thing appear Call it when the team is ready to change how it works, rather than... ...faster ~ The ability to describe how your team works with AI agents, not only how you do personally ~ Product design intuition, user...
- ...the front line of patient access — handling inbound and outbound calls, verifying insurance benefits, scheduling appointments, and... ...ideal candidate brings hands-on experience in US healthcare call center operations, a solid working knowledge of insurance verification...
- ...Service Cloud, automated case management, Omnichannel routing, and agent productivity tools. You will work on active development... ...Management & Operational Ownership: Rotate into a dedicated On-Call / Fast-Response Engineer role to triage real-time alerts, monitor...Remote job
- ...that we spun out a new company to focus exclusively on that — and called it Frontier . We help companies grow cross-functional teams... ...mission is to power a new era of knowledge work in the contact center, and we’re creating awesome technology to do just that. If you’...
- ...partner with payers nationwide to deliver high-quality, patient-centered care. As we expand, we are seeking a dedicated, empathetic,... ...Responsibilities Patient Intake & Front Desk Support - Answer calls promptly and professionally, serving as the first point of...Remote job
- ...WHAT YOU'LL OWN Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries Gather accurate patient... ...~3+ years of experience in a healthcare, medical, or call center environment (Required) ~ Knowledgeable in medical terminology...Remote job
- ...market expansion, visibility, and lead generation. This role is centered on structured outreach, marketing support, CRM and automation... ...Build, organize, and maintain a database of real estate agents (including new licensees where applicable) Conduct outbound outreach...Remote job
- ...configuration capabilities (Flows, Process Builder). Contact Center & Support Ops: Domain experience in customer service operations... ...intelligent case classification, predictive routing, generative AI agent assist). Generative AI Concepts: Basic exposure to prompt...Remote job
10800 - 14400 $ per year
.... AI-Savvy (Level 2+)– You know how to create and manage AI Agents, Skills, and automations using tools like Claude and ChatGPT—not... ...around time zones and objectives Book appointments, demos, and calls on behalf of the team, confirming details in advance...Remote job