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- ...Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest...Remote job
- ...Job Title: Call Center & Administrative Support Specialist Industry : Healthcare Employment Type: Remote Position Overview We are looking for a highly organized, detail-oriented, and proactive Call Center & Administrative Support Specialist to join...Remote job
- ...? We got you! Join us if you have the experience, skills, and #WFH setup. Read on to learn more. Position: Customer Service Agent (Calls, Emails & Chats) Working Hours: Shifting schedule, predominantly US Business hours Hiring Company: We run customer service...Remote job
5 - 6 $ per hour
...s succeed together. POSITION SUMMARY: As a Communications Agent at Home Team Vacation Rentals, you will play a vital role in ensuring... ...Assist with various administrative tasks as needed. Call and message with cleaners and contractors to complete tasks Additional...Remote job- ...We are seeking a high-quality customer support agency to provide experienced, culturally fluent customer support agents for a premium, high-profile DTC brand. The role requires a warm, empathetic, and brand-aligned communication style, along with the ability to scale...Remote job
- ...team with the addition of two Short Term Rental Guest Services Agents. In this vital role, you will be the heart of our guest interactions... ...to guest inquiries and communications. Answer guest phone calls Effectively resolving guest issues to ensure satisfaction....Remote job
- ...stress. They are currently growing their remote team in the Philippines, and they are looking for a skilled front line chat support agent for their software solution. Take this amazing career opportunity to do challenging work that will make a big impact and where...Remote job
- About JWay Group, Inc. At JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture of collaboration, continuous improvement, and a commitment to client success. Join us to be part of a ...Remote job
- COMPANY OVERVIEW: Welcome to Hallson Hospitality Co., a premier property management and real estate investment company based in Nashville, TN. Founded with a passion for creating beautifully designed short-term rental properties, we specialize in curating an exceptional...Remote job
- ...our team! If you're looking for a change and want to put your call center expertise to work as part of an innovative, high-performing,... ...responsible for helping oversee the daily activity of Contact Center agents and leads. This position will participate in the full employee...Remote job
- ...model, and setting high-quality discovery calls for our CEO. You'll be the first voice... ...customer service Familiarity with call center operations, customer service challenges,... ...and communication quality with offshore agents." Company Culture This role supports...Remote job
- ...closely with Quality Assurance and Compliance teams to prepare CX agents for internal and external audits, ensuring adherence to all... ...preference for experience within a technical customer service call center or Business Process Outsourcing (BPO) environment. ~...Remote job
- ...AI-driven features -Stay current with GenAI frameworks, multi-agent orchestration techniques, and emerging AI tools Good to have... ...(LangChain, AutoGen, CrewAI, LlamaIndex) -Background in call center/contact center technology (bonus) -Demonstrated problem-solving...Remote job
- ...insurance operations. As policy volume grows and renewals increase, agents need a reliable partner to manage market shopping, renewals,... ...Send proposals via DocuSign and follow up on unsigned documents Call clients as needed to ensure policies are bound before expiration...Remote job
- ...About the Role: Summary: Oversee a network of ~3,000 agents across multiple outsourcing partners, ensuring strict operational... ...Description: Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco,...Remote job
- ...Our platform combines an AI-native CRM, conversational sales agents, scheduling automation, and marketing analytics into a single system... ...learned Discuss how you lead, mentor, and make technical calls under uncertainty Align on expectations and what success looks...Remote job
- ...into working systems using tools like Make, Zapier, APIs, and AI agents. This role is perfect for someone who loves building, problem-... ...working directly with customers, this role puts you right at the center of product, engineering, and execution. Application Process...Remote job
- ...preservation, maintenance, and vendor management for real estate agents, banks, and property management companies. With a robust... ...Proven ability to meet or exceed sales goals. Comfort with cold calling and outreach. Experience with CRM tools (HubSpot experience...Remote job
- ...Live Sales coaching & customer comms analysis: JOining sales calls, utilizing recordings and chat transcripts to review sales performance... ...scripts and playbooks, focusing on leveraging the GeniusAI agent as it's deployed. Customer Experience & Integrity Maintain...Remote job
- ...Responsibilities: Lead, train, and mentor a team of customer service agents to deliver exceptional support. Identify and implement... .... Develop and maintain self-service resources such as help center articles and FAQs to empower customers. Stay informed about...Remote job
- ...communication: You don't shy away from nudging a team member, calling a vendor, following up with urgency, or keeping everyone on track... ...vendors and service providers: Communicate with travel agents, caterers, event planners, contractors, domestic staff, and other...Remote job
- ...includes BDRs, Cold Callers, Appointment Setters, Inside Sales Agents, and Lead Generators . If you thrive in a results-driven environment... ...What You’ll Do (Depending on Client Needs): Conduct outbound calls, emails, and LinkedIn outreach to generate and qualify leads...Remote job
- ...discussions. ~ Continuously enhance knowledge of: ~ Contact Center & IP Telephony (Google, Cisco) ~ CRM Platforms (Salesforce,... ...Cloud Services (AWS, Azure, GCP) ~ Generative AI for CX (bots, Agent Assist, summarization) ~ Author accurate SOWs using templates...Remote job
- ...communications including follow-ups, scheduling confirmations, and relationship nurturing Coordinate scheduling for service calls with real estate agents, strata managers, and residential customers Make outbound calls to tenants and property managers to arrange access...
- ..., collect leads, and prioritize opportunities—powered by our AI agent, Miles. We’re growing quickly and looking for an experienced technical... ...Maintain clear and empathetic communication with customers via call and email throughout the troubleshooting process. Create and...Remote job
- ...frameworks to optimize our development processes through specialized AI agents for planning, architecture, and implementation. About the... ...information architecture and user flows Champion user-centered design : Conduct user research, usability testing, and...Remote job
- ...We're looking for a high-trajectory SWE to build the AI agents that will automate how $2T of industrial goods move through the supply... ...familiarity with them, and deep knowledge of LLM research, agents, tool calling, robustness We hire on trajectory, not resume length...Remote job
- ...satisfaction. And while we said “Goodbye BPO” in our headline, you'll need to have a good understanding of the BPO industry and Call Center KPIs while you work from the comfort of your home! This is a full-time position. Key Responsibilities: Build AUTOMATED reports...Remote job
- ...Candidates without a qualifying bachelor’s degree will be considered if they demonstrate all the following: ~ Thorough understanding of call center operations and management principles, including KPI management, strategic planning, human resource modeling, production methods,...
- ...packages. High-Volume Operations – Agency-wide shared inboxes, 13 agents supported, and consistent incoming COIs and policy documents.... ...for updates Client-Facing & Phone Support Answer calls when producers are unavailable Gather details for new-quote requests...Remote job