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5 - 6 $ per hour
...seamless experiences and lasting relationships, guiding clients every step of the way. POSITION SUMMARY: As a Communications Agent at Home Team Vacation Rentals, you will play a vital role in ensuring exceptional guest experiences by providing top-notch customer...Remote job- ...Philippines, and they are looking for a skilled front line chat support agent for their software solution. Take this amazing career... ...very high level of comfort using computers, cloud software and ticketing systems such as Intercom or Zendesk is advantageous....Remote job
- ...Company: Venture Smarter Location: Work from Home Salary: $1,500 per month : Venture Smarter seeks dynamic and reliable Call Center Agents to join our growing team. As a Call Center Agent, you will assist customers with inquiries, troubleshoot issues, and provide...
- About JWay Group, Inc. At JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture of collaboration, continuous improvement, and a commitment to client success. Join us to be part of a ...Remote job
- ...new team members! POSITION SUMMARY: We are excited to expand our team with the addition of two Short Term Rental Guest Services Agents. In this vital role, you will be the heart of our guest interactions, ensuring their stays are seamless and memorable....Remote job
- ...job? We got you! Join us if you have the experience, skills, and #WFH setup. Read on to learn more. Position: Customer Service Agent (Live Chat and/or Email Support) Working Hours: Shifting schedule, predominantly US Business hours Hiring Company: We run customer...Remote job
- ...English & Chinese-Mandarin speaking) Customer Service - Level 1 Agent (Remote based in the Philippines - permanent project)to work... ...accountability, follow-through). Log all Cases accurately in a ticketing system (ServiceNow) with complete categorization, priority, and...Remote job
- ...Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest...Remote job
- COMPANY OVERVIEW: Welcome to Hallson Hospitality Co., a premier property management and real estate investment company based in Nashville, TN. Founded with a passion for creating beautifully designed short-term rental properties, we specialize in curating an exceptional...Remote job
- ...collect leads, and prioritize opportunities—powered by our AI agent, Miles. We’re growing quickly and looking for an experienced technical... ...for setup, activation, and ongoing use of Distance. Work in ticketing systems to ensure timely responses and SLAs. Partner with...Remote job
- ...KPIs # Provide mentorship and actionable feedback to enhance agent performance # Foster continuous learning and personalized growth... ...# Partner with IT and Product teams to optimize CRM, ticketing, QA, and e-commerce platforms (e.g., Shopify, Gorgias) # Cross...Remote job
- ...effective triage and resolution of customer inquiries and support tickets, ensuring rapid response times and high first-contact resolution... ...processes, policies, and knowledge base to feed the GeniusAI agent and improve team productivity. Oversee the implementation and...Remote job
- ...development. This is not a greenfield project. This is not a “ticket-taking” role. You will inherit: an imperfect codebase,... ...generation) AI orchestration frameworks (Langflow or equivalent agent/workflow orchestration) You don’t need to invent new models....Remote job
- ...Prepare and analyze monthly invoices and manage collections processes. Handle new user provisioning and oversee internal IT ticket management. Manage cloud platform optimization and internal system “bloat” reduction. Maintain ownership of client and team databases...Remote job
- ...Responsibilities ● Support the CEO on client operations, sales-related financial insights, and key account management. ● Monitor client tickets and financial inquiries, resolving issues that impact payments or settlements. ● Manage commercial agreements, NDAs, and...
- ...customer inquiries primarily via email Provide empathetic, clear, and professional support to customers Use Zendesk to handle tickets efficiently and accurately Ensure timely responses and high customer satisfaction Maintain consistency in tone, quality, and...Remote job
- ...Monitor inbound and outbound calls to ensure quality assurance, adherence to scripts, procedures, and compliance regulations. Evaluate agent performance based on accuracy, empathy, communication clarity, and adherence to policies. Provide detailed feedback and...
- ...Build rapport and ensure clients feel valued, supported, and heard throughout their journey Handle incoming inquiries, support tickets, and scheduling requests promptly and professionally Client Onboarding & Product Adoption (30%) Assist new clients during onboarding...Remote job
- ...between 3:00 AM-9:00 AM PST. Schedules are planned in advance and rotate across the team. Responsibilities: Effectively manage ticketing queue to ensure timely and accurate responses back to customer inquiries Work with clients’ technical teams to troubleshoot and...
- ...You will be the key point of contact for technical and operational issues, ensuring partner satisfaction and continuity: Tier 1/2 Ticket Management and Triage: Serve as the initial point of contact, efficiently managing and triaging incoming support requests (tickets...Remote job
- ...Dataverse, SharePoint Lists/Libraries, SQL Server , and Excel. Build chatbots and conversational automation using Power Virtual Agents / Copilot Studio . Develop solution components like environment variables, business rules, flows, and connections . Create...Remote job
- ...the performance and customer experience of the current hero brush and any future core products. Analyze returns, reviews, support tickets, and NPS to identify product and packaging improvements. Propose and execute changes to product specs, packaging, instructions,...Remote job
- ..., Metrics & KPIs Own and manage core customer support metrics, including but not limited to: Refund rate CSAT Cost per ticket CTO (Contact-to-Order / Contact-to-Outcome) First response time Resolution time Use data and reporting to identify trends...Remote job
- ...company needs. This is a remote work-from-home position. Responsibilities: Responsible for scheduling engineering calendars and tickets for a global support organization across several time zones. Coordinating all IT resources to drive completion of tasks and...Remote job
- ...tools, service delivery processes, and ITSM methodologies. Typing and documentation skills for accurate and efficient service ticketing. Professional Growth (WANTS) Ongoing pursuit of advanced IT certifications: Microsoft (Azure, Security, 365), Cisco (...Remote job
- ...Service Representative will support customers exclusively through written communication channels , including email, live chat, and ticketing systems. This role requires strong attention to detail, excellent written communication skills, and the ability to respond quickly...Remote job
- ...inquiries via phone, email, chat, and Slack in a timely and professional manner. Provide Level 1 support for questions and bug tickets with known solutions through email, phone, chat, and slack. Follow all internal support processes and procedures as documented in...
- ...attitude towards customers. Social Media and Marketing collaterals (Flyers, Brochures) Qualifications: Experience in airline ticketing and booking. Proficient in Amadeus GDS. Strong sales skills with a proven track record. Excellent communication skills....
- ...coordinating with internal teams across product, engineering, and support. Maintain high-touch relationships focused on outcomes, not ticket handling. Insights & Internal Collaboration Gather customer feedback and advocate for product improvements. Share insights...Remote job
- ...Administrative Support (10%) Document all customer interactions, feedback, and case history in CRM systems Maintain accurate notes and ticket management following workflow standards Tag and escalate issues according to established protocols and SOP guidelines...Remote job