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- ...Partner Success Agent — Onboarding & Technical Support Location / Employment Details Full-time, remote Schedule: flexible; coverage... ...know to come to; own the ongoing relationship, not just the ticket Check in proactively, anticipate friction, and keep partners...
5 - 6 $ per hour
...seamless experiences and lasting relationships, guiding clients every step of the way. POSITION SUMMARY: As a Communications Agent at Home Team Vacation Rentals, you will play a vital role in ensuring exceptional guest experiences by providing top-notch customer...Remote job- ...Alphanumeric is hiring a (English speaking) Customer Service - Level 1 Agent (Remote based in the Philippines - permanent project)to work... ..., follow-through). Log all Cases accurately in a ticketing system (ServiceNow) with complete categorization, priority, and...Remote job
- About JWay Group, Inc. At JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture of collaboration, continuous improvement, and a commitment to client success. Join us to be part of a ...Remote job
800 - 1000 $
...new team members! POSITION SUMMARY: We are excited to expand our team with the addition of two Short Term Rental Guest Services Agents. In this vital role, you will be the heart of our guest interactions, ensuring their stays are seamless and memorable....Remote job- ...Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest...Remote job
- ...focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync... ...lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly...Remote job
- ...after-hours maintenance requests. Experience using dispatch, ticketing, work-order, or property-management systems. Previous... ...procedures. Rather than functioning as a traditional call-center agent, you will become the go-to operational and technical resource...
- ...dependencies. Lead a global shared theme and reusable design system across micro-frontends. Identify site improvements, manage ticketing workflows, and deliver solutions independently. Requirements Expert-level knowledge of React, JSX, hooks, the Virtual DOM,...
- ...Customer Outcomes: Follow up diligently on open items, coordinate across internal teams when escalations are necessary, and see every ticket through to final resolution. Improve Team Operations: Document operational context, contribute to team runbooks, and provide...Remote job
60000 Php
...reporting Assist with bookkeeping preparation for the company's CPA Receipt & Financial Documentation Management Verify disposal tickets and supporting documentation within iCans Monitor missing receipts and supporting financial records Follow up with drivers to...Remote job- ...cardinality time-series data is valuable. Bonus experience includes MQTT, Sparkplug B, HiveMQ, NATS, Ignition, ClickHouse, Dagster, AI-agent developer tooling, AI cost governance, and energy markets or grid-connected assets. Benefits ~ Remote work from the United...
- ...invoice status, KPIs and metrics. • File communications and contracts. • Maintain trackers and systems, as assigned. • Create tickets to initiate work flows, as assigned. • Follow up with finance team members for approval updates. • Escalate issues to...Remote job
- ...for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and documenting tickets in our ITSM tool, and escalating cases per customer procedures. The role also involves working with vendors to open tickets on behalf...Remote job
- ...remote since day one. What we're doing: building self-improving loops and agentic products. Agentic products you'll work on: SDR agent (sales navigator agent, emailing outreach agent). Self-improving loops you'll build: coding, support, SEO & content, analytics,...
- ...technical challenges and communicate across research, engineering, and product teams. Preferred experience testing LLMs, RAG pipelines, agents, or multimodal models. Preferred experience with voice, audio, speech recognition, or real-time systems and metrics such as WER,...
14400 - 19200 $ per year
...few years. Complex, Challenging Work – High-level integrations, CRM transformations, and automation architecture — no monotonous ticket-churning. Career Elevation – Grow into a senior technical authority within a rapidly scaling agency. Tight-Knit, High-Trust...Remote job- ...develop, maintain, and improve security remediation runbooks and response procedures Maintain accurate security documentation, tickets, remediation records, and supporting evidence while contributing to continuous improvement initiatives across the Information Security...Remote job
- ...independently but over-communicates status, so no one wonders what you are doing. Preferred Qualifications Experience with high-ticket application or booking-call funnels. Experience owning webinar promotion sequences. Comfort with crypto, fintech, or...
- ...edge solutions in a fast-paced, dynamic environment Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results Drive business success by managing multiple projects and clients simultaneously, with...
- ...real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call...
- ...building high-quality user experiences and collaborating closely with product and design. Familiarity with trends in LLM coding agents and using them to increase engineering impact. Benefits Comprehensive health, dental, and vision coverage for employees and families...
- ...for detail across requirements, testing, and releases Ensure what ships resolves the underlying problem, not just the immediate ticket Required Qualifications ~5+ years in product management with end-to-end ownership of product roadmaps ~ Proven experience managing...
- ...prevent delays or backlog Core Workflows Meeting scheduling and coordination QBR preparation support and follow-ups NPS ticket creation, survey tracking, and follow-ups Weekly timesheet follow-ups and reporting support Rock Reset preparation and...Remote job
- ...Responsibilities Build and operate autonomous agents for inbound, outbound, pipeline management, and customer engagement workflows. Design approval gates, handoffs, and escalation paths that maintain appropriate human oversight. Develop and run agent evaluation...
- ...behavior and integration edge cases. Requirements At least 6 years of deep, hands-on experience with Windows and macOS endpoint agents and enterprise endpoint security. Experience in a senior individual-contributor role such as L3 Support Engineer, Endpoint...
- ...sales support platform. The project focuses on optimizing Salesforce Service Cloud, automated case management, Omnichannel routing, and agent productivity tools. You will work on active development initiatives—such as AI-powered case summarization, bulk messaging features,...Remote job
50000 Php
...: SaaS or software sales teams Service-based business owners Agency or consulting sales operations Real estate or high-ticket sales environments Candidates who demonstrate strong performance may be considered for more advanced roles in sales operations or...Remote job45000 Php
...with questions, concerns, or service-related issues Escalate complex or sensitive cases to the appropriate internal team Ticketing & Case Management Manage customer support tickets using platforms such as Zendesk, Freshdesk, or similar systems Track, update...Remote job160000 - 210000 $ per year
...control LLM-driven population pipelines, with cross-check scaffolds, provenance tracking, and human-in-the-loop curation Architect agent coordination patterns for multi-step research and population tasks, with robust error handling and graceful degradation Pre-...