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- ...Make a difference. Be happy. Grow your career. IT Service Desk Agent I The IT Service Desk Agent provides level 1 support to... ...documenting pertinent information for requests and incidents in relevant ticketing system(s) Identifying and escalate high-priority IT issues...Remote job
5 - 6 $ per hour
...seamless experiences and lasting relationships, guiding clients every step of the way. POSITION SUMMARY: As a Communications Agent at Home Team Vacation Rentals, you will play a vital role in ensuring exceptional guest experiences by providing top-notch customer...Remote job- About JWay Group, Inc. At JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture of collaboration, continuous improvement, and a commitment to client success. Join us to be part of a ...Remote job
800 - 1000 $
...new team members! POSITION SUMMARY: We are excited to expand our team with the addition of two Short Term Rental Guest Services Agents. In this vital role, you will be the heart of our guest interactions, ensuring their stays are seamless and memorable....Remote job4 - 5.5 $ per hour
...job? We got you! Join us if you have the experience, skills, and #WFH setup. Read on to learn more. Position: Customer Service Agent (Calls, Emails & Chats) Working Hours: Shifting schedule, predominantly US Business hours Hiring Company: We run customer service...Remote job- ...Job Summary: Creative Chaos is seeking a diligent and knowledgeable Tax Specialist (Enrolled Agent) to join our finance team. In this role, you will be responsible for preparing and reviewing tax returns, advising clients on tax-related matters, and ensuring compliance...Remote job
- ...Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest...Remote job
- ...hiring a (English & Japanese speaking) Customer Service - Level 1 Agent (Remote based in the Philippines)to work supporting one of the... ..., follow-through). Log all Cases accurately in a ticketing system (ServiceNow) with complete categorization, priority, and...Remote job
- ...focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync... ...lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly...Remote job
- ...monitored for quality assurance and performance development, so agents must demonstrate professionalism under pressure and contribute... ...teams, actions taken, resolutions, and necessary follow-ups. Tickets may need to be entered and assigned to other departments, who may...Remote job
- ...dashboards to ensure visibility into system health. Configure agents for metrics/log collection and manage incident notification... ...insights for efficient self-service. Ensure timely resolution of tickets and clear communication with stakeholders. Architecture &...
45000 Php
...with questions, concerns, or service-related issues Escalate complex or sensitive cases to the appropriate internal team Ticketing & Case Management Manage customer support tickets using platforms such as Zendesk, Freshdesk, or similar systems Track, update...Remote job- ...Environment - Be part of a fast-scaling global digital marketing company. Collaborative Product Team - Work alongside Designers, AI Copy Agents, and Marketing Specialists. Career Growth Opportunities - Grow your technical, SEO, and web development expertise in a rapidly...Remote job
- ...Policy Servicing & Support Assist with policy endorsements, renewals, cancellations, and general servicing requests. Support agents with documentation, follow-ups, and policy-related inquiries. CRM Management Maintain and update client records in CRM systems...Remote job
- ...Specialist to support our relocation and referral services team. This role involves working closely with internal staff, real estate agents, relocating clients, and referral partners to deliver a seamless customer experience in a fast-paced environment. The ideal...
50000 Php
...: SaaS or software sales teams Service-based business owners Agency or consulting sales operations Real estate or high-ticket sales environments Candidates who demonstrate strong performance may be considered for more advanced roles in sales operations or...Remote job3.75 - 5 $ per hour
...proprietary systems Outputs Expected Clean routes delivered on time Drivers understand their assignments and check in regularly Tickets/issues are logged or escalated quickly Services performed with 99% accuracy on the market level, day over day Consistency and...Remote job- ...company needs. This is a remote work-from-home position. Responsibilities: Responsible for scheduling engineering calendars and tickets for a global support organization across several time zones. Coordinating all IT resources to drive completion of tasks and...Remote job
- ...Ability to work independently or collaboratively within a team. Consistent follow-up and attention to detail on open tasks and tickets. Ability to work remotely with minimal distractions and a reliable internet connection. Shift: Wed - Sat 7:00 AM - 6:00 PM...Remote job
- ..., account support, operations support, or customer engagement ~ Comfortable handling multiple ongoing requests, not just one‑off tickets ~ Strong organization, follow‑up, and documentation skills ~ Clear written and verbal communication ~ Comfortable working with...Remote job
- ...list of primary skills we believe are necessary for this career: Demonstrated experience managing high-volume customer support tickets with strong resolution speed and quality; hands-on experience with HubSpot (or similar CRM/help desk platforms) is highly preferred...Remote job
- ...ensure a seamless handover from implementation to support · Analyze, troubleshoot, and resolve product issues efficiently; respond to tickets within defined SLAs · Review and validate HTML/XML templates based on client needs · Meet with clients to resolve technical...Remote job
- ...digital workflows. 6. Technology & Development Coordination Serve as the point of contact for our development agency, managing the ticketing system, prioritization, and QA of site enhancements and bug fixes. Maintain internal documentation and project management...Remote job
- ...positioned strongly in the market as an AI-enabled operational partner Why Join Summit360 You won’t just be another engineer executing tickets. You will architect the AI backbone of a scaling company — with real autonomy and influence over direction. If you’re excited...
- ...management systems is a plus. Documenting platform configuration settings, permissions, and feature toggles. Comfortable reading JIRA tickets, participating in sprint reviews, or tracking QA logs. Aligned with the basic BA skill set. (Analytical, Problem Solving,...Remote job
- ...prevent delays or backlog Core Workflows Meeting scheduling and coordination QBR preparation support and follow-ups NPS ticket creation, survey tracking, and follow-ups Weekly timesheet follow-ups and reporting support Rock Reset preparation and...Remote job
- ...ITGlue configuration. Recommend and implement improvements aligned with MSP industry standards. Optimize workflows, queues, ticket categories, automation rules, SLA configurations, and billing setups within Autotask. Enhance ITGlue structure, documentation standards...Remote job
8400 - 12000 $ per year
...Monitor key contract deadlines (inspection, financing, appraisal, closing, etc.) Send reminders and proactively follow up with agents and stakeholders Escalate potential delays or compliance risks Communication & Coordination Act as liaison between agents,...- ...invoice status, KPIs and metrics. • File communications and contracts. • Maintain trackers and systems, as assigned. • Create tickets to initiate work flows, as assigned. • Follow up with finance team members for approval updates. • Escalate issues to...Remote job
- ...technical users. Strong problem-solving abilities and analytical thinking. Ability to prioritize and manage multiple support tickets and optimization projects concurrently. Detail-oriented, dependable, and adaptable to evolving business needs. Key Competencies...Remote job