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- Client Services Agent Position Description . Resolves questions and issues with sales agreements and account documentation. .... ...stakeholders through proper channels (emails, chat, or Outbound calls) in accordance to client policies. Your future duties and responsibilities...
- ...Role Overview As a Customer Service Agent, you will be the first point of contact for our client’s customers. You will deliver a high-quality customer experience across both online and in-store channels, helping customers with inquiries, resolving issues, and ensuring...
- ...Key Responsibilities: Conduct outbound calls and follow-ups with borrowers regarding overdue accounts. Negotiate payment plans and secure timely settlements in line with company policies. Maintain accurate and updated records of all collection activities in the...
7200 - 9600 $ per year
...re looking for motivated sales professionals who thrive on cold calling and are serious about building a long-term career in outbound... ...Responsibilities Make 100+ outbound calls per day to real estate agents and brokers in the U.S. and LATAM Deliver persuasive, well-...- ...our mission to build engaging player communities and offer outstanding experiences! Role overview As a Player Engagement Agent, you'll serve as the essential link between our clients and the gaming community. Your responsibilities include investigating and delivering...
- Role Summary The Systems Engineer manages enterprise infrastructure including servers, virtualization platforms, cloud services, identity management, and backup systems. Key Responsibilities Manage Windows Server infrastructure Administer Microsoft Azure ...
- Corporate Banking Relationship Agent- Project Based Position Description orporate Banking Relationship Agent (Open for Fresh Graduates... ..., you will be the voice of our company. You’ll handle customer calls, provide helpful and accurate information, and ensure each...
- ...The Appointment Setter is responsible for conducting outbound calls to prospective customers, introducing insurance products and services... ...interest, and scheduling appointments for licensed insurance agents. The role requires strong communication skills, sales confidence...
- ...focused and hands-on with your team. Duties and Responsibilities: To drive team performance, manage outliers, coaching agents, and monitoring of calls Hiring, training, coaching, and leading lifestyle assistant specialists as they provide support for customers...
- Quality Analyst Position Description The Quality Assurance Analyst takes responsibility for monitoring and documenting agent call quality in support of the departmental quality goals and initiatives. He/She evaluates both verbal and written customer contact by Agents...
- ...with ideas, designing solutions, building them, and launching them. Responsibilities Build AI agents that can perform tasks on their own, such as calling tools, making decisions, and handling multi-step processes Create workflows where AI can complete...
- ...Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing...
- ...appropriate Take responsibility for logging on to or logging off the call management system, and/or opening or closing the office (... ...Experience of managing and mentoring Customer Service or Sales Agents ~ Strong, engaging phone manner ~ Passionate about finding...
- ...initial and behavioral interviews, and presenting qualified non-agent/agent candidates to the hiring manager, and overseeing the scheduling... ...to-end recruitment (volume/corporate/technical hiring) in a BPO/call center setting Excellent communication skills in both oral...
- ...expectations. Monitoring the effectiveness and quality of incoming calls and emails. Identifying weaknesses in performance and... ...initiatives with business goals. Provide coaching and feedback to agents to enhance customer experience and compliance. What We're...
- ...Team Management • Lead, mentor, and motivate service desk agents to maintain high performance, productivity, and morale. • Assign... ...1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our...
- ...assignments and route campaigns to the correct NICE CXone skills and agent queues based on segment complexity and language requirements... ...requirements Own the compliance layer, including Do Not Call list integration, consent flag enforcement, callable hours by province...
- Customer Service Representative - Technical Support Metro Manila | Onsite Are you currently working in gadget stores, computer shops, internet cafes, mobile phone stores, appliance stores, or other tech-related customer service roles and looking to transition into...
Bellsoft Global Eastwood
Pasig6 days ago 14000 - 17600 Php
...Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies. Be part of a passionate team and create opportunities! CALL CENTER AGENT - PERMANENT WFH Starting salary: PHP 14,000 - 17,600 per month Job Description: Outbound calls for surveys, lead...ConnectUs Marketing Solutions Inc.
Makati2 days ago- ...Financial Account Position Description Back-office support agents ensure smooth operations by handling administrative and... ...in this role . Close attention to details . Able to follow call flows, directives, and processes. . Proficient in typing and...
- Customer Service Representative - Healthcare Account Metro Manila | Onsite Are you working in clinics, pharmacies, hospitals, wellness centers, or other customer-facing healthcare-related roles and looking to start a career in the BPO industry? This opportunity is...
Bellsoft Global Eastwood
Pasig5 days ago - ...responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth and development...
- ...the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track. About the Company: This is a full time role with a partner agency in...
- Job Description We are looking for Customer Service Representatives for a Hotel Reservations Account to assist guests with booking inquiries, modifications, and cancellations. You will provide accurate information and ensure a smooth and pleasant experience for travelers...
Bellsoft Global San Juan
Pasig13 days ago - ...prioritization of trades that need to close ~ Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties ~ Timely resolution and escalation of all inquiries and issues related to loan processing ~...
6 - 10 $ per hour
...MUST READ THIS JOB POST FULLY BEFORE APPLYING We're hiring 20 full-time, high-performing Call Center Agents with excellent English and a strong background in sales, customer service, or appointment setting. This is a remote role for serious, hungry professionals...- ...We are looking for Call Center Agents to join a fast growing account in Marikina. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...closing of LMA and LSTA loans in European and North American Market. This role involves working closely with counterparties, loan agents and clients to ensure timely and accurate trade settlements mainly on S&P loan closing platform- ClearPar. Key Responsibilities:...
- Job Description We are seeking Customer Service Representatives for a Sales Account to engage with customers, promote products or services, and help achieve sales targets. You will serve as the main point of contact for inquiries while providing excellent service and guidance...
Bellsoft Global Pasig
Pasig28 days ago - ...skills of personnel. Duties and Responsibilities: Handle FST, PST, including Nesting classes Conduct coaching sessions with agents to evaluate skills and behavior gaps Work with Recruitment, People and Culture, and Operations Teams to manage new hire classes...
