Call Center Agent - Sales Account - non toxic

Job Description We are seeking Customer Service Representatives for a Sales Account to engage with customers, promote products or services, and help achieve sales targets. You will serve as the main point of contact for inquiries while providing excellent service and guidance. Key Responsibilities:

• Handle inbound and outbound customer inquiries via phone, chat, or email
• Explain product features, promotions, and pricing to potential or existing customers
• Assist customers with placing orders, subscriptions, or service upgrades
• Resolve questions or concerns professionally and efficiently
• Accurately log all customer interactions and transactions in the system
• Meet sales targets, quality standards, and customer satisfaction metrics

Work Schedule & Training: Shifting schedules, including nights, weekends, and holidays Comprehensive paid training on sales techniques and account procedures What You’ll Gain:

• Hands-on experience in sales and customer service within the BPO industry
• Opportunities to improve communication, persuasion, and negotiation skills
• A dynamic, target-driven, and collaborative work environment

Requirements

• High School or Senior High School Graduate (College level or graduate is a plus)
• Strong English communication and persuasive skills
• Customer-focused, goal-oriented, and solution-driven mindset
• Basic computer skills and ability to multitask
• Willing to work onsite in Metro Manila
• Open to shifting schedules